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Ricoh Mp 6002 User Guide

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Page 171

MessageCausesSolutions"Cannot detect originalsize. Select scan size."The machine failed to detect
the size of the original.On the control panel, under [Scan
Size], specify the scan area in [Scan
Settings], and then resend the
document. For details about settings
scan size, see "Scan Settings", Fax
.
"Cannot find the specified
path. Please check the
settings."The name of the computer or
folder entered as the
destination is wrong.Check that the computer name and the
folder name for...

Page 172

MessageCausesSolutions"Check whether there are
any network problems."
[13-18]Cannot access SIP server.• Check that the correct SIP Server IP Address is listed in [SIP
Settings] of [Facsimile Features].
For details about SIP Settings, see
"Initial Settings", Fax
.
• For details about network problems, contact your
administrator.
"Check whether there are
any network problems."
[13-24]The password registered for
the SIP server is not the same
as the password registered
for this...

Page 173

MessageCausesSolutions"Check whether there are
any network problems."
[14-01]The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.• Check that the following settings in [System Settings] are listed
correctly.
• DNS server
• Server name and IP address for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the...

Page 174

MessageCausesSolutions"Check whether there are
any network problems."
[14-09]E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication, or login
authentication of the
computer in which the folder
for transfer is specified.• Check that User Name and Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
• POP before SMTP
• Fax E-mail Account
For details about these settings,
see "File Transfer", Connecting the...

Page 175

MessageCausesSolutions"Check whether there are
any network problems."
[15-01]No POP3/IMAP4 server
address is registered.• Check that the correct Server Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings
.
• For details about network problems, contact your
administrator.
"Check whether there are
any network problems."
[15-02]Cannot log in to the...

Page 176

MessageCausesSolutions"Check whether there are
any network problems."
[15-11]Cannot find the DNS server
or POP3/IMAP4 server.• Check that the following settings in [System Settings] are listed
correctly.
• IP address of the DNS Server
• the server name or IP address of the POP3/
IMAP4 server
• the port number of the POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings
.
• Check...

Page 177

MessageCausesSolutions"Check whether there are
any network problems."
[16-00]• An IP address has not been registered for the
remote machine.
• A network is not connected properly.• Check that the correct IP addressis specified for the machine in
[System Settings]. For details
about the IP address of the remote
machine, contact your
administrator.
• For details about network problems, contact your
administrator."Connection with LDAP
server has failed. Check the
server status."A network...

Page 178

MessageCausesSolutions"Exceeded time limit for
LDAP server search. Check
the server status."A network error has occurred
and connection has failed.• Try the operation again. If the message is still shown, the
network may be busy.
• Check that the correct settings for LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings
.
"Functional problem
occurred. Stopped...

Page 179

MessageCausesSolutions"Original(s) is being
scanned for a different
function."A function of the machine
other than the Facsimile
function is being used such as
the Document Server
function.Before sending a file by fax, cancel the
job in progress. For example, press
[Exit], and then press the [Home] key.
Press the [Document Server] icon on
the [Home] screen. Next, press the
[Stop] key. When the message "The
Stop key has been pressed, scanning,
and also other print jobs that were
being...

Page 180

MessageCausesSolutions"Some page(s) are nearblank."The first page of the
document is almost blank.The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax
.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."You tried to delete a
document for which you do
not have permission to...
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