Ricoh Mp 6002 User Guide

MessageCausesSolutions"The entered file name
contains invalid character(s).
Enter the file name again
using any of the following 1
byte characters. " 0 to 9 ", "
A to Z ", " a to z ", " . - _""The file name contains a
character that cannot be
used.Check the file name specified at the
time of scanning. The file name
specified in the Sending Scan Files to
Folders function cannot contain the
following characters:
\ / : * ? " < > |
The file name cannot start or end...

MessageCausesSolutions"Updating the destination list
has failed. Try again?"A network error has
occurred.• Check whether the server is connected.
• Antivirus programs and firewalls can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus software, add the program to theexclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software Help.
• To prevent a firewall blocking the...

MessageCausesSolutions"Exceeded max. data
capacity."
"Check the resolution and
the ratio and then press the
Start key again."The data being scanned is
too large for the scale ratio
specified in [Specify Size].Reduce the resolution or [Specify Size]
value, and then try to scan the original
again."The size of the scanned
data is too small."
"Check the resolution and
the ratio and then press the
Start key again."The data being scanned is
too small for the scale ratio...

MessageCausesSolutions"XXX cannot be YYY
because the PDF Digital
Signature's device certificate
is not currently valid."
(XXX and YYY indicate the
user action.)The device certificate (PDF
with digital signature) has
expired.A new device certificate (PDF with
digital signature) must be installed. For
details about how to install a device
certificate (PDF with digital signature),
see Security Guide
.
"The PDF Digital Signature's
device certificate is invalid.
The file cannot be...

MessageCausesSolutions"Transmission cannot be
performed because the
certificate used for the S/
MIME signature is not
currently valid."The device certificate (S/
MIME) has expired.A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide
.
"The destination cannot be
selected because its
certificate is not currently
valid."The user certificate
(destination certificate) has
expired.A new user certificate must be...

When Messages Are Displayed on Your
Computer Screen
Messages Displayed When Using the Scanner Function
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when using the TWAIN driver. If a message not described here appears, act
according to the message.
MessageCausesSolutions"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."The entered login user
name, password, or driver
encryption key was...

MessageCausesSolutions"Cannot detect the paper
size of the original. Specify
the scanning size."The set original was
misaligned.• Place the original correctly.
• Specify the scan size.
• When placing an original directly on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by 30 degrees or more."Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and...

MessageCausesSolutions"Clear Misfeed(s) in ADF."A paper misfeed has
occurred inside the ADF.• Remove jammed originals, and then insert them again. For details
about jammed paper, see
"Removing Jammed Paper",
Troubleshooting
.
• When a misfeed occurs, replace the jammed originals.
• Check whether the originals are suitable to be scanned by the
machine.
"Communication error has
occurred on the network."A communication error has
occurred on the network.Check whether the client...

MessageCausesSolutions"Insufficient memory. Reduce
the scanning area."Scanner memory is
insufficient.• Reset the scan size.
• Lower the resolution.
• Set with no compression. For details about the settings, see
TWAIN driver Help.
The problem may be due to the
following cause:
• Scanning cannot be performed if large values are set for brightness
when using halftone or high
resolution. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan...

MessageCausesSolutions"Scanner is in use for other
function. Please wait."A function of the machine
other than the Scanner
function is being used such
as the Copier function.• Wait for a while, and then reconnect.
• Cancel the job that is being processed. For example, press
[Exit], and then press the [Home]
key. Next, press the [Copier] icon
on the [Home] screen, and then
press the [Stop] key. When the
message "The Stop key has been
pressed, copying, and also other
print jobs that were being...