Ricoh Mp 2000 Service Manual

Other Printing Problems
45
4 Other Printing Problems
This section describes likely causes of and possible solutions for problems that
can occur when printing from a computer.
Problem Cause Solution
The print on the 
entire page is 
faded.The paper is 
damp.Use paper that has been stored in the recommended tem-
perature and humidity condition. See “Copy Paper”, 
About This Machine.
The print on the 
entire page is 
faded.The paper is un-
suitable.Use recommended paper. (Printing on coarse or treated...

Troubleshooting When Using the Printer Function
46
4
Image is dirty. Use of non-rec-
ommended ton-
er can result in 
loss of print 
quality and oth-
er problems. Use manufacturer-genuine toner. Contact your service 
representative.
Print result dif-
fers from the 
display.A non-Win-
dows OS is be-
ing used.Check the application supports the printer driver.
Print result dif-
fers from the 
display.The machine is 
not selected for 
printing.Use the machines printer driver and check the machine is 
the...

Other Printing Problems
47
4
Some types of 
data, such as 
graphics data or 
data from cer-
tain applica-
tions, do not 
print.The correct 
printer driver 
settings are not 
made.On the [Details...] tab, for the [Print priority according to se-
lected paper] group, select [Quality], and then print.
On the [Misc.] tab, select [Spool data in EMF format].
In the [Change User Settings] dialog box, on the [Misc.] 
tab, select [Print as bitmap].
See the printer driver Help.
Some charac-
ters are not...

Troubleshooting When Using the Printer Function
48
4
Print is slanted. The trays side 
fences might 
not be locked.Check the side fences are locked. See p.71 “Changing the 
Paper Size”.
Print is slanted. The paper is 
feeding in at a 
slant.Load the paper correctly. See p.65 “Loading Paper”.
Print is slanted. The machines 
cover is open.Make sure the right and lower right covers are properly 
closed.
Misfeeds occur 
frequently.The number of 
sheets loaded 
exceeds the ca-
pacity of the 
machine.Load...

Other Printing Problems
49
4
There is considera-
ble delay between 
the print start in-
struction and actu-
al printing.“Sleep mode” 
might be set.The machine requires time to warm up if it has been in 
“Sleep mode”. See “Timer Settings”, General Settings 
Guide and “ENERGY STAR Program”, About This Ma-
chine.
There is considera-
ble delay between 
the print start in-
struction and actu-
al printing.Processing time 
depends on 
data volume. 
High volume 
data, such as 
graphics-heavy 
documents, 
takes...

Troubleshooting When Using the Printer Function
50
4
Page layout is 
not as expected.Print areas differ 
depending on the 
machine used. In-
formation that fits 
on a single page 
on one machine 
may not fit on a 
single page of an-
other machine.Adjust the [Printable area:] setting in the [Printer Configura-
tion...] dialog box on the [Print Settings] tab in the RPCS 
printer driver. See the printer driver Help.
Photo images 
are coarse.
Some applica-
tions print at 
lower resolution.Use the...

Other Printing Problems
51
4
Duplex printing is 
malfunctioning.Duplex printing 
cannot be done 
with paper set 
in the bypass 
tray.When using duplex printing, make settings to use paper 
from a tray other than the bypass tray.
Duplex printing is 
malfunctioning.You have load-
ed thick paper , 
OHP transpar-
encies, or labels 
specified as the 
paper type.Specify another paper type.
Duplex printing is 
malfunctioning.Duplex printing 
cannot be done 
with a tray for 
which [Off] has 
been specified 
as...

Troubleshooting When Using the Printer Function
52
4
If the problem cannot be solved, contact your sales or service representative.
Printing by 
Bluetooth is 
slow. The number 
of jobs ex-
ceeds the ca-
pacity of the 
machine.
 A communi-
cation error 
might have 
occurred.
 Interference 
from 
IEEE802.11b 
(wireless 
LAN) devic-
es affects 
communica-
tion speed.
Bluetooth 
transmis-
sion speeds 
are not high. Reduce the number of jobs.
 Remove the machine from close proximity with 
IEEE802.11b...

53
5. Troubleshooting When
Using the Scanner Function
This chapter describes likely causes of and possible solutions for scanner func-
tion problems.
When Scanning Is Not Done As Expected
This section describes causes and remedies when scan results are not as expected.
Problem Cause Solution
The scanned image is 
dirty.The exposure glass, scanning 
glass, exposure glass cover, ADF 
or ARDF is dirty.Clean these parts. See p.97 “Main-
taining Your Machine”.
The image is distorted 
or out of position.The...

Troubleshooting When Using the Scanner Function
54
5When You Cannot Send Scanned Files
The following sections describe likely causes of and solutions for network deliv-
ery and e-mail sending-related problems.
When You Cannot Browse the Network to Send a Scanned File
This section describes likely causes of and possible solutions for the browser net-
work failing to operate when files are sent.
When the TWAIN Driver Cannot Be Started
This section describes likely causes of and possible solutions for the...