Ricoh Mp 2000 Service Manual

Turning Off the Main Power / In the Event of Power Failure
35
3 Turning Off the Main Power / In the Event of 
Power Failure
This section describes the machine status when the power is turned off or if the
power fails.
R CAUTION:
Important
❒Do not turn off the main power switch while the power indicator is lit or
blinking. If you do, the memory may be damaged and failure could result.
❒Turn off the main power switch before pulling out the plug. If you pull out
the plug with the switch on, the memory may...

Troubleshooting When Using the Facsimile Function
36
3When an Error Occurs Using Internet Fax
This section describes reports that the machine sends if an Internet Fax error occurs.
Error Mail Notification
The machine sends the Error Mail Notification to the sender when it is unable to
successfully receive a particular e-mail message. A “cc” of this notification is also
sent to the administrators e-mail address when one is specified.
Note
❒You can select to send Error Mail Notification with User...

37
4. Troubleshooting When
Using the Printer Function
This chapter describes likely causes of and possible solutions for printer function
problems.
When a Message Is Displayed during 
Installation of the Printer Driver
This section describes what to do if a message appears when installing the print-
er driver.
The message number 58 or 34 indicates that the printer driver cannot be installed
using Auto Run. Install the printer driver using [Add Printer] or [Install Printer].
Windows 95/98/Me, Windows 2000...

Troubleshooting When Using the Printer Function
38
4
Windows XP Home Edition
This section describes the procedure under Windows XP Home Edition.
AOn the [Start] menu, click [Printers and Faxes].
BClick [Add a Printer].
CFollow the instructions in Add Printer Wizard.
If the printer driver is on a CD-ROM, the location of the RPCS printer driver
is \DRIVERS\RPCS\WIN2K_XP. If the installer starts, click [Cancel] to quit. 

When a Message Is Displayed
39
4 When a Message Is Displayed
This section describes the principal messages that appear on the display panel.
If a message not described here appears, act according to the message.
Reference
Before turning the main power off, see “Turning On the Power”, About This
Machine.
Status Messages
This section describes the machine status messages.
Alert Messages
This section describes the machine alert messages.
Message Status
ReadyThis is the default ready message. The machine is...

Troubleshooting When Using the Printer Function
40
4
Paper Tray is in 
use.The specified paper tray is in use 
by another function, such as the 
copier function.Wait until the other function has 
finished using the specified paper 
tray.
Tray # ErrorAn error has occurred with the 
paper tray. 
# indicates the tray number.Press [JobReset] to change the pa-
per tray settings, or press [Form-
Feed] to select another paper tray 
and print using that.
USB ErrorAn error has occurred in the USB 
interface.Turn...

When a Message Is Displayed
41
4
Printing the Error Log
If files could not be printed due to printing errors, print the error log to identify
the problem.
APress the {User Tools/Counter} key.
BSelect [Printer Features] using {U} or {T}, and then press the {OK} key.
CSelect [List/Test Print] using {U} or {T}, and then press the {OK} key.
DSelect [Error Log] using {U} or {T}, and then press the {OK} key.
An error log is printed.
Note
❒The most recent 30 errors are stored in the error log. If a new error is...

Troubleshooting When Using the Printer Function
42
4When You Cannot Print
Use the following procedures if printing does not start even after performing
[Print].
Problem Cause Solution
Printing does not start. The power is off. Check the cable is securely 
plugged into the power outlet 
and the machine. Turn on the 
main power switch.
Printing does not start. The machine is set to “Offline”. Press the {Online} key.
Printing does not start. The cause is displayed on the dis-
play panel.Check the error...

When You Cannot Print
43
4
If the printing does not start, contact your service representative.
Printing does not start. If the machine is operating in an 
extended wireless LAN, the re-
ceivers MAC address may be 
preventing communication with 
the access point.Check access point settings when 
in infrastructure mode. Depending 
on the access point, client access 
may be limited by MAC address.
Also, check there are no problems in 
transmission between access point 
and wired clients, and between ac-...

Troubleshooting When Using the Printer Function
44
4
❖When the machine is connected to the computer using the interface cable
The following shows how to check the print port when the Data In indicator
does not light up or blink.
Check if the print port setting is correct. When it is connected using a parallel
interface, connect it to LPT1 or LPT2.
For Windows 95/98/Me
AClick the [Start] button, point to [Settings], and then click [Printers].
BClick the icon of the machine. On the [File] menu, click...