Ricoh Mp 2000 Service Manual

Operating Instructions
Troubleshooting
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in About This Machine before using the machine.
When the Machine Does Not Operate As Wanted
Troubleshooting When Using the Copy Function
Troubleshooting When Using the Facsimile Function
Troubleshooting When Using the Printer Function
Troubleshooting When Using the Scanner Function
Adding Paper and Replacing...

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be li-
able for direct, indirect, special, incidental, or consequential damages as a result of handling or oper-
ating the machine.
Notes:
Some illustrations...

i
Manuals for This Machine
Refer to the manuals that are relevant to what you want to do with the machine.
Important
❒Media differ according to manual.
❒The printed and electronic versions of a manual have the same contents.
❒Adobe Acrobat Reader/Adobe Reader must be installed in order to view the
manuals as PDF files.
❒Depending on which country you are in, there may also be html manuals. To
view these manuals, a Web browser must be installed.
❖About This Machine
Be sure to read the Safety Information...

ii❖Network Guide
Explains how to configure and operate the machine in a network environ-
ment, and use the software provided.
This manual covers all models, and includes descriptions of functions and
settings that might not be available on this machine. Images, illustrations, and
information about operating systems that are supported might also differ
slightly from those of this machine.
❖Other manuals
• Quick Reference Copy Guide
 Quick Reference Fax Guide
 Quick Reference Printer Guide
 Quick...

iii
TABLE OF CONTENTS
Manuals for This Machine ...................................................................................... i
How to Read This Manual ..................................................................................... 1
Symbols ..................................................................................................................... 1
Names of Major Options ............................................................................................ 1
1. When the...

iv
5. Troubleshooting When Using the Scanner Function
When Scanning Is Not Done As Expected ........................................................ 53
When You Cannot Send Scanned Files ............................................................. 54
When You Cannot Browse the Network to Send a Scanned File ............................ 54
When the TWAIN Driver Cannot Be Started ............................................................ 54
The Network Delivery Function Cannot Be...

1
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates important safety notes.
Ignoring these notes could result in serious injury or death. Be sure to read these
notes. They can be found in the “Safety Information” section of About This Machine.
Indicates important safety notes.
Ignoring these notes could result in moderate or minor injury, or damage to the
machine or to property. Be sure to read these notes. They can be found in the
“Safety Information” section of About...

2 

3
1. When the Machine Does
Not Operate As Wanted
This section describes basic troubleshooting procedures that are applicable to all
functions of this machine.
Indicators
This section explains the indicators that light up when the machine requires the
user to remove misfed paper, add paper, or perform other procedures.
h: Error indicator Appears when there is a misfeed, a cover is left open, or 
another problem occurs. See p.89 “Clearing Misfeeds”.
B: Load Paper indicator Appears when paper-out condition...

When the Machine Does Not Operate As Wanted
4
1Panel Tone
The following table explains the various beep patterns that the machine produc-
es to alert users about machine conditions.
Note
❒Users cannot mute the machines beep alerts. When the machine beeps to alert
users of a paper jam or toner request, if the machines covers are opened and
closed repeatedly within a short space of time, the beep alert might continue,
even after normal status has resumed.
Reference
For details about enabling or disabling...