Panasonic Uf 5950 Operating Instructions Manual
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Troubleshooting 131 If You Have Any of These Problems Problem Solving TAM Interface Trouble In Unattended Fax Mode (OUT Mode)Fax machine will not start to receive with the telephone answering machine in the auto- answer mode.Increase the ring count for detection on the telephone answering machine.-- Mode Symptom Cause / Action Page
Troubleshooting 132 When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Information Codes Info. CodeMeaningActionPage 001Recording paper jammed when feeding from the 1st cassette.Remove the jammed paper.135 002Recording paper jammed when feeding from the 2nd cassette.Remove the jammed paper.135 007Recording paper did not completely exit out of machine.Remove the Toner Cartridge and remove the jammed paper.135 008Paper cassette is opened while paper is feeding.Remove the jammed paper and close the cassette.135 010No recording paper.Load the recording paper.18 011Recording Paper Cassette is not loaded properly.Install the Recording Paper Cassette.-- 017Incorrect paper size loaded in the Paper Cassette.Load the Paper Cassette with proper paper size (A4, LTR or LGL).20 21 030Document is misfeeding.1. Reload the document properly. 2. Remove the document jam. 3. Adjust ADF. 41 136 139 031Document paper is too long, or it is jammed. Document length exceeds 78.8 inches (2 meters). 1. Reload the document properly. 2. Remove the document jam. 41 136 041Out of toner.Replace the Toner Cartridge.16 043Toner is getting low. 045Toner Cartridge is not installed.Install the Toner Cartridge.16 060Printer Cover is open.Close the Printer Cover.-- 061ADF Door is open. Close the ADF Door.-- 400During initial handshake, receiving station did not respond , or communication error occurred. 1. Check with the other party. 2. Reload the document and send again. -- 401Remote station required a Receiving Password to receive the document. Remote station does not have Confidential Mailbox. Remote station requires the sending unit’s ID Number. (Fax Telephone Number) Check the remote station. Program your ID Number (Fax Telephone Number). (See page 29) -- 402During initial handshake, communication error occurred.Reload the document, and send again.-- 403No polling capability at the remote side.Ask remote side to set POLLED=ON.-- 404/405During initial handshake, communication error occurred.Reload the document, and send again.-- 406Transmission Password does not match. Receiving Password does not match. Received from an unauthorized station in Selective Reception mode. Check the password, or the telephone number in One-Touch , or Abbreviated station. 100 102 103 407No confirmation from the receiving station for the previous page sent.Wait a few minutes, and send again.-- 408/409Remote side confirmation of previous page is illegible.Wait a few minutes, and send again.-- 410Communication aborted by the transmitting side.Check with the other party.-- 411Polling password does not match.Check the polling password.73
Troubleshooting 133 Information Codes Problem Solving 412No data from the transmitting side.Check with the other party.-- 414/504Polling password does not match.Check the polling password.73 415/505Polling transmission error.Check the polling password.73 416/417 418Received data has too many errors.Check with the other party.-- 420/421Machine goes to receiving mode, but receives no command from the transmitting side.1. Remote side misdial. 2. Check with the other party. -- 422/427Interface is incompatible.Check with the other party.-- 434Communication error occurred while receiving.Check with the other party.-- 436/490Received data has too many errors.Check with the other party.-- 456• Unit received a confidential document, or was requested to be polled of a confidential document under any of following conditions. 1. Not enough space in memory to receive the confidential document. 2. Confidential Mailbox is full. 3. While printing received document. • Unit was requested to relay a document. 1. Print a File List, and check the contents. 2. Wait until unit finishes printing. 82 490(See Info. Code 436 above) -- 493/494Communication error occurred while receiving.Check with the other party.-- 495Telephone line disconnected.Check with the other party.-- 501/502Communication error occurred using the internal V.34 Modem.Check with the other party.-- 504(See Info. Code 414 above) -- 505(See Info. Code 415 above) -- 540/541 542/543 544Communication error occurred while transmitting.1. Reload the document and send again. 2. Check with the other party. -- 550Telephone line disconnected.Check with the other party.-- 553/554 555 Communication error occurred while receiving.Check with the other party.-- 580Sub-address transmission to a unit that has no Sub- address function.Check the remote station.11 3 581Sub-address Password transmission to a unit that has no Password Sub-address function.Check the remote station.11 3 623No document loaded on the ADF.Reload the document and, send again.-- 630Redial was not successful due to a busy line.Reload the document and, send again.-- 631During dialing, STOP was pressed.Reload the document and, send again.-- 634Redial was not successful due to no response from the called station , or wrong number dialed. Note: If busy tone was not detected, the machine will only redial once. Check the telephone number and, send again.-- 638Power failure occurred during the communication.Check the power cord, and plug.22 800/816 825Unit was requested to relay a document, or Confidential Communication but has no capability.Check with the other party.-- Info. CodeMeaning Action Page Continued on the next page...
Troubleshooting 134 Information Codes NOTE1. After identifying the problem, and verifying the recommended action, if the information Codes keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. 815Mailbox is full.Delete a Confidential Mailbox.11 2 870Memory overflow occurred while storing documents into memory for transmission.Transmit documents without storing into memory.52 Info. CodeMeaning Action Page
Troubleshooting 135 Problem Solving If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 007 , or 008. NOTE1. The Recording Paper Jam message display is reset only by opening, and closing of the Printer Cover. Clearing a Recording Paper Jam To clear the jam, Info. Code 001, 002, or 008 1(1) Slide the Paper Cassette out, and remove the Paper Cassette Cover. (2) Remove the jammed, or wrinkled paper and reload the recording paper into the paper cassette. To clear the jam, Info. Code 007 1(1) Open the Printer Cover. (2) Remove the Toner Cartridge. (3) Remove the jammed paper. Note:1 If at all possible, try removing the jammed paper from inside of the unit first (as shown in the upper figure) to prevent toner that has not been fused on the paper from rubbing off , and dirtying the Fuser Roller. 2 To remove the jammed paper from the rear of the unit (as shown in the lower figure), remove the Recording Paper Tray Assembly first , and gently pull the jammed paper straight out; taking care not to tear it.
Troubleshooting 136 If a document becomes jammed in the machine, the display will show the Information Code 030, or 031. Clearing a Document Jam To clear the Document Jam 1(1) Open the ADF Door. (2) Remove the jammed document. ADF Door
Troubleshooting 137 Problem Solving If the receiving party reports that the received documents were black, or contained black lines, try making a copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably dirty , and must be cleaned. Cleaning the Document Scanning Area To clean the Scanning Area 1Open the ADF Door. 2Wipe the Scanning Area gently with a soft cloth saturated with ethyl alcohol. Be sure to use a clean cloth, the scanning area can be easily scratched. ADF Door Scanning Area
Troubleshooting 138 If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty. NOTE1. If you configure multiple cassette, remove the upper paper cassette. Cleaning the Printer Roller To clean the Printer Rollers 1 1:CLEAN ROLLER? 2:PRINTORDER FORM? 2 The machine will print out 3 Cleaning Charts. Then, return to standby. * PRINTING * CLEANING CHARTS 3 Load the Cleaning Charts into the cassette face down. (See Note 1) 4 1:CLEAN ROLLER? 2:PRINTORDER FORM? 5 The Machine will feed out the charts, and clean the printer roller. * CLEANING * PRINTER ROLLER 78 11 HOW TO LOAD THE CLEANING CHARTS 1.REMOVE THE PAPER CASSETTE (If multiple cassette configuration, REMOVE THE UPPER PAPER CASSETTE) 2.SET THESE 3 CLEANING CHARTS IN THE CASSETTE FACE DOWN 3.RE-INSTALL THE PAPER CASSETTE 4.PRESS [FUNCTION][7][8][SET][1][2] TO START CLEANING 5.DISPOSE OF THE CLEANING CHARTS *** SET THIS END TOWARDS THE FRONT, FACE DOWN *** 78 12
Troubleshooting 139 Problem Solving If document misfeeding occurs frequently, we suggest you adjust the ADF. Adjusting the Automatic Document Feeder (ADF) To adjust the ADF 1Slide the Pressure Adjusting Lever to the desired position depending on the condition. PositionCondition To prevent no feed trouble Standard position To prevent multiple feed trouble 1 2 3
Troubleshooting 140 The Verification Stamp contains ink. When the stamp mark appears faded, or hard to see, the stamp should be replaced or refilled with ink. NOTE1. Please contact your local Panasonic dealer to purchase a new stamp. See page 146 Verification Stamp for order number. Verification Stamp To remove the stamp 1Open the ADF Door. 2(1) Remove by pulling the Stamp Assembly upward. (2) Remove the Stamp. Replace the stamp with a new one. ADF Door 2