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Panasonic Kx Tg4500 Operating Instructions Manual

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Page 61

Voice Mail System
For assistance, please visit http://www.panasonic.com/phonehelp61
been stored, the pre-recorded greeting 
is played.
Creating a personal greeting from the 
base unit
1While in standby mode, press  F.
2Enter the required handset number 
using the  {INTERCOM } keys  {1 } to  {8 }.
L The required mailbox must be 
registered and not in use.
3Key-in the handset’s password, then 
press  {ENTER }.
4Scroll to “ Personal greeting ” by 
pressing  {< } or  {> }, then press 
{ ENTER }.
L “Personal...

Page 62

Voice Mail System
62For assistance, please visit http://www.panasonic.com/phonehelp
Erasing a personal greeting using a 
cordless handset
This feature enables you to erase a 
user-defined greeting.
Note:
LThis option is not available when a 
pre-greeting is set.
1Press .
2Scroll to “Personal greet” by 
pressing {V} or {^}, then press  .
L“Personal greeting is” is announced, 
followed by the personal greeting.
3While the current greeting is being 
announced, press {CLEAR}.
L“Message erased.” is...

Page 63

Remote access
For assistance, please visit http://www.panasonic.com/phonehelp63
Remote access
You can access the Voice Mail System from any touch-tone phone if the Automated 
Attendant System or the Answering System is on for any of the lines. You can listen to 
recorded messages in your mailbox and the general delivery mailbox, transfer messages 
and send messages to other mailboxes.
When you access your mailbox, you are required to enter the mailbox password 
(page 51).
Note:
LThe Automated Attendant...

Page 64

Remote access
64For assistance, please visit http://www.panasonic.com/phonehelp
Accessing the general mailbox 
remotely
1While the user greeting is being played 
to an outside line, enter the general 
mailbox’s registered password.
L“This is the general delivery mailbox. 
Press 1 for English. 
Presione 2 pare el 
Espanol
.” is announced.
2Press {1} for English prompts, or press 
{2} for Spanish prompts.
LIf you do not enter a digit within four 
seconds, the prompts default to 
English.
Note:
LIf you...

Page 65

Remote access
For assistance, please visit http://www.panasonic.com/phonehelp65
4Talk clearly after the tone. To end, 
press {1}.
L“The message is...” is announced, 
followed by the new message.
L“To change, press 1. To accept, press 
2.” is announced.
5To accept, press {2}.
LIf {1} is pressed, the recording 
process restarts.
LConfirmation tone is heard and the 
message is sent to the chosen 
mailbox(es).
6While the Command Menu is being 
announced, press {*} and hang up.
Changing the personal greeting...

Page 66

Automated Attendant System
66For assistance, please visit http://www.panasonic.com/phonehelp
Automated Attendant System
How the Automated Attendant System works
The Automated Attendant System is a flexible communication tool that can enhance your 
productivity by improving your call management. The Automated Attendant answers 
incoming calls and then routes the callers to the base unit or the desired cordless handset.
The base unit plays the role of operator with the cordless handsets as the extensions....

Page 67

Automated Attendant System
For assistance, please visit http://www.panasonic.com/phonehelp67
Setting the Automated 
Attendant System
The Automated Attendant System can be 
assigned to any line. You can record up to 
five greeting messages of up to two 
minutes each. The same messages can 
be used for the Answering System 
(page 71).
Note:
LTry to record brief messages to leave 
more time for recording new messages.
The following greeting message is 
pre-recorded:
“Hello, this is Automated Attendant...

Page 68

Automated Attendant System
68For assistance, please visit http://www.panasonic.com/phonehelp
5To accept the message, press {2}.
Or:
To change the message:
Press {1}. Press {g} to start recording. 
After the tone, talk into the microphone.
To end, press {1}. Press {2} to accept 
the message.
Erasing a user greeting message
1Press the line’s {ANSWER ON} key.
LThe current setting is displayed.
2Select “Setup” by pressing {}, then press {ENTER}.
3Select “User greetings” by pressing 
{}, then press {ENTER}....

Page 69

Automated Attendant System
For assistance, please visit http://www.panasonic.com/phonehelp69
Call transfer status
When a caller specifies an extension by pressing the extension number ({1} to {8}) 
followed by {#}, the call is connected to that extension, and the extension can take the 
call. If the extension user is engaged in another call or does not answer, a list of options 
(Incomplete Call Handling Menu) is announced to guide the caller. If the cordless handset 
answer mode is ON, the caller can...

Page 70

Automated Attendant System
70For assistance, please visit http://www.panasonic.com/phonehelp
Call operator status
When a caller specifies the operator by pressing {0} and {#}, the call is connected to the 
operator. If the operator is on another call or does not answer, a list of options (Incomplete 
Call Handling Menu) is announced to guide the caller. The caller can leave a message in 
the general delivery mailbox or call an extension.
The operator will also be responsible for answering and handling...
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