Panasonic Kx Tg4500 Operating Instructions Manual

Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp101
No link to the 
base. Please walk 
closer to the base 
and try again.
(cordless handset only)L
The cordless handset has lost communication with the 
base unit. Walk closer to the base unit, and try again.
Not Available. 
Maximum handsets 
already registered
(cordless handset only) L
Eight cordless handsets have already been registered 
to the base unit. To cancel another cordless handset 
registration, see page 27....

Useful Information
102For assistance, please visit http://www.panasonic.com/phonehelp
Voice messages
If the unit detects a problem, one of the following messages will be announced.
Voice messageCause and solution
“Sorry, there is no space 
for recording”LThe remaining recording time or the number of 
messages which can still be recorded is 0. Erase 
unnecessary messages (pages 54, 59 and 78).
“Incorrect entry”LAn invalid extension number was entered when 
transferring or delivering a message. Ensure that...

Useful Information
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Troubleshooting
General use
ProblemCause and solution
The unit does not work.LCheck the settings (pages 73, 75 and 76).
LPress {RESET} on the bottom of the base unit with a 
pointed object (page 99).
The cordless handset 
does not work.LCharge the battery fully (page 16).
LClean the charge contacts and charge again (pages 16 
and 21).
LInstall the battery properly (page 16).
LRe-install the battery and place the...

Useful Information
104For assistance, please visit http://www.panasonic.com/phonehelp
Programmable settings
Making/answering calls, paging
ProblemCause and solution
I cannot program function 
items, such as the dialing 
mode.LProgramming is not possible while the base handset is 
off the cradle or the {SP-PHONE} indicator lights.
LProgramming is not possible while in talk or intercom 
mode, or while listening to the messages.
LDo not pause for over 60 seconds while programming.
LMake sure that the...

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For assistance, please visit http://www.panasonic.com/phonehelp105
Phonebook
I cannot redial the last 
number dialed.LIf the last number dialed was more than 32 digits, the 
number will not be redialed correctly.
LAccess numbers entered after pressing {TONE} will not 
be included when redialing.
LCordless handset only: The {REDIAL} key also 
functions as the {PA U S E} key. It will redial the last 
number dialed if pressed at the outset of a call. If 
another number has been dialled...

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106For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID
ProblemCause and solution
The caller’s information is 
not displayed.LYou have not subscribed to a caller ID service. Contact 
your telephone service provider to subscribe.
LIf your unit is connected to any additional telephone 
equipment such as a caller ID box or wireless telephone 
jack, disconnect the unit from the equipment and plug 
the unit directly into the wall jack.
LIf your unit is connected to a...

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Recharging the battery (cordless handset)
ProblemCause and solution
“Recharge battery” is 
displayed, “7” flashes 
and the cordless handset 
beeps every 60 seconds.LFully charge the battery (page 16).
“Charge for 7 hrs” 
and 8 are displayed 
and the cordless handset 
does not work.LThe battery has been discharged. Fully charge the 
battery (page 16).
I charged the battery fully, 
but “Recharge 
battery” is still...

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108For assistance, please visit http://www.panasonic.com/phonehelp
Voice mail system/automated attendant system/answering system
ProblemCause and Solution
The Automated Attendant 
System or Answering 
System is on, but 
incoming messages are 
not recorded.LThe remaining recording time or the number of 
messages which can still be recorded is 0. Erase 
unnecessary messages (pages 54, 59 and 78).
“Message full” is 
displayed on the base 
unit, and no new 
messages are recorded.LThe...

Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp109
Frequently asked questions
The base unit
The cordless handset
ProblemCause and solution
The base phone has a 
dial tone but none of the 
keys are working. It has 
worked before; is the 
base broken?LEnsure that the memory card and memory card cover 
are not pressing down any of the intercom/transfer 
keys. See page 19 for details on how to install the 
memory card.
Backup battery:
How long will the base 
unit retain its...

Useful Information
110For assistance, please visit http://www.panasonic.com/phonehelp
Messages and voice mail
ProblemCause and solution
Remote message 
retrieval:
How can I retrieve voice 
mail messages from 
other locations?LVoice messages can be retrieved while away from 
home or office using a touch tone phone if the 
automated attendant system or auto answer system is 
active for any of the lines.
To access messages remotely:
– Dial the main phone number.
The unit will be in either Automated...