Panasonic Kx Tg4500 Operating Instructions Manual

							This unit is compatible with Caller ID. To use this feature you must 
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save 
them for future reference.
For assistance, visit our website: 
http://www.panasonic.com/phonehelp for customers in the U.S.A. or 
Puerto Rico.
Charge the cordless handset battery for 7 hours before initial use.
5.8 GHz Expandable 
Digital Cordless Phone System
Model No. 
KX-TG4500
Operating Instructions
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							Table of Contents
2For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Accessory information . . . . . . . . . . . . . . 5
Expanding your phone. . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . . 7
For best performance. . . . . . . . . . . . . . . 9
System capabilities. . . . . . . . . . . . . . . . 10
Preparation
Installation . . . . . . . . . . . . . . . . . . . . . . 11
Installing the backup battery in the 
base unit . . . . . . . . . . . . . . . . . . . . . 11
Connecting the base unit handset 
and AC adaptor . . . . . . . . . . . . . . . . 12
Connecting the line cords . . . . . . . . 13
Connecting the AC adaptor to the 
charger  . . . . . . . . . . . . . . . . . . . . . . 15
If you subscribe to a DSL service . . 15
Installing the battery in the 
cordless handset . . . . . . . . . . . . . . . 16
Battery charge  . . . . . . . . . . . . . . . . 16
Controls and display. . . . . . . . . . . . . . . 18
Controls  . . . . . . . . . . . . . . . . . . . . . 18
Using softkeys and navigation keys  21
Displays  . . . . . . . . . . . . . . . . . . . . . 23
Setting-up the unit before use . . . . . . . 24
Setting the date and time  . . . . . . . . 24
Setting the display language . . . . . . 24
Selecting the line mode  . . . . . . . . . 25
Selecting the dialing mode  . . . . . . . 25
Registering additional cordless 
handsets . . . . . . . . . . . . . . . . . . . . . 25
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 28
Answering calls . . . . . . . . . . . . . . . . . . 32
Using additional lines during 
a conversation . . . . . . . . . . . . . . . . . . . 34
Intercom. . . . . . . . . . . . . . . . . . . . . . . . 35
Making an intercom call  . . . . . . . . . 35
Answering intercom calls  . . . . . . . . 35
Transferring a call. . . . . . . . . . . . . . . . . 36
Placing a call on hold. . . . . . . . . . . . . . 37
Swapping between two external calls . 37
Conference calls. . . . . . . . . . . . . . . . . . 38
Useful features during a call. . . . . . . . . 39
Joining in a conversation  . . . . . . . . 39
Call privacy . . . . . . . . . . . . . . . . . . . 39
Recording a conversation . . . . . . . . 40
Muting your conversation  . . . . . . . . 40
Using the PAUSE key (for PBX 
line or long distance calls) . . . . . . . . 41
Using the FLASH key  . . . . . . . . . . . 41For call waiting service users  . . . . . 41
Temporary tone dialing . . . . . . . . . . 42
Phonebook
Using the Phonebook. . . . . . . . . . . . . . 43
Storing names and numbers in the 
Phonebook  . . . . . . . . . . . . . . . . . . . 43
Finding and calling a Phonebook 
item . . . . . . . . . . . . . . . . . . . . . . . . . 44
Editing Phonebook items  . . . . . . . . 45
Erasing Phonebook items . . . . . . . . 46
Chain dial    . . . . . . . . . . . . . . . . . . . 46
Caller ID Service
Using caller ID service . . . . . . . . . . . . . 47
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing and calling back using the 
caller list  . . . . . . . . . . . . . . . . . . . . . 48
Editing a caller’s phone number 
before calling back  . . . . . . . . . . . . . 49
Storing caller information in the 
Phonebook  . . . . . . . . . . . . . . . . . . . 50
Erasing caller information  . . . . . . . . 50
Voice Mail System
Voice Mail System . . . . . . . . . . . . . . . . 51
Setting the mailbox password . . . . . 51
Listening to messages from the 
base unit  . . . . . . . . . . . . . . . . . . . . . 52
Listening to messages with the 
cordless handset . . . . . . . . . . . . . . . 55
Creating and sending messages . . . 57
Transferring a call to a personal 
mailbox  . . . . . . . . . . . . . . . . . . . . . . 58
Checking the remaining recording 
time and number of messages  . . . . 59
Erasing all messages stored in a 
mailbox  . . . . . . . . . . . . . . . . . . . . . . 59
User greetings . . . . . . . . . . . . . . . . . 60
Personal greetings  . . . . . . . . . . . . . 60
Turning the cordless handset 
answer mode on or off  . . . . . . . . . . 62
Remote access
Remote access. . . . . . . . . . . . . . . . . . . 63
Accessing the voice mail system 
remotely  . . . . . . . . . . . . . . . . . . . . . 63
Automated Attendant 
System
Automated Attendant System. . . . . . . . 66
How the Automated Attendant 
System works  . . . . . . . . . . . . . . . . . 66 
						

							Table of Contents
For assistance, please visit http://www.panasonic.com/phonehelp3
Setting the Automated Attendant 
System  . . . . . . . . . . . . . . . . . . . . . . 67
Call transfer status  . . . . . . . . . . . . . 69
Call operator status . . . . . . . . . . . . . 70
Answering System
Setting the Answering System  . . . . . . 71
Turning on the Answering System  . 71
Defining the number of rings . . . . . . 71
Selecting the pre-recorded 
greeting message . . . . . . . . . . . . . . 71
Recording a greeting message . . . . 72
Selecting a greeting message . . . . . 72
Changing a recorded message . . . . 72
Erasing a greeting message . . . . . . 72
Turning off the Answering System  . 72
Programmable Settings
Guide to programming . . . . . . . . . . . . . 73
Base programming  . . . . . . . . . . . . . 73
Cordless handset programming  . . . 75
Initializing base unit and cordless 
handset(s) . . . . . . . . . . . . . . . . . . . . . . 76
Clearing settings . . . . . . . . . . . . . . . 76
Clearing the Caller List    . . . . . . . . . 77
Clearing the Phonebook . . . . . . . . . 77
Clearing the redial list . . . . . . . . . . . 78
Erasing messages  . . . . . . . . . . . . . 78
Ringer settings. . . . . . . . . . . . . . . . . . . 79
Selecting the ringer volume  . . . . . . 79
Selecting the ringer pattern . . . . . . . 79
Call options. . . . . . . . . . . . . . . . . . . . . . 80
Auto talk  . . . . . . . . . . . . . . . . . . . . . 80
Caller ID edit . . . . . . . . . . . . . . . . . . 81
Setting up ring groups . . . . . . . . . . . 81
Display options. . . . . . . . . . . . . . . . . . . 82
Adjusting the LCD contrast   . . . . . . 82
Changing the name of the 
cordless handset . . . . . . . . . . . . . . . 82
Telephone settings. . . . . . . . . . . . . . . . 83
Selecting the flash time . . . . . . . . . . 83
Line selection for outgoing calls  . . . 83
Setting up the telephone line . . . . . . . . 84
Restricting calls . . . . . . . . . . . . . . . . 84
Message alert . . . . . . . . . . . . . . . . . 85
Call screening (monitoring) . . . . . . . 85
Notify alert . . . . . . . . . . . . . . . . . . . . 85
Automatically deleting messages  . . 87
Checking the remaining recording 
time and number of messages  . . . . 87
Music on hold. . . . . . . . . . . . . . . . . . . . 87
Turning the music on hold feature 
on or off . . . . . . . . . . . . . . . . . . . . . . 87
Recording music on hold  . . . . . . . . 88Erasing the current music on hold   .89
Other options . . . . . . . . . . . . . . . . . . . . 89
Selecting key tone . . . . . . . . . . . . . . 89
Adjusting the time automatically  . . . 89
Re-registering a cordless handset 
with the base unit  . . . . . . . . . . . . . . 89
Storing speed dial numbers  . . . . . . 90
Customer support  . . . . . . . . . . . . . . 91
Programming with direct commands . . 92
Using direct commands on the 
base unit  . . . . . . . . . . . . . . . . . . . . . 92
Using mailbox direct commands on 
the base unit  . . . . . . . . . . . . . . . . . . 93
Using direct commands on the 
cordless handset . . . . . . . . . . . . . . . 94
Useful Information
Wall mounting the charger . . . . . . . . . . 95
Cordless handset rechargeable 
battery replacement . . . . . . . . . . . . . . . 96
Backup battery replacement. . . . . . . . . 96
Headset (optional) . . . . . . . . . . . . . . . . 97
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 98
Reset button. . . . . . . . . . . . . . . . . . . . . 99
Adding another phone . . . . . . . . . . . . . 99
Error messages . . . . . . . . . . . . . . . . . 100
Display messages . . . . . . . . . . . . . 100
Voice messages  . . . . . . . . . . . . . . 102
Troubleshooting . . . . . . . . . . . . . . . . . 103
General use . . . . . . . . . . . . . . . . . . 103
Programmable settings . . . . . . . . . 104
Making/answering calls, paging  . . 104
Phonebook  . . . . . . . . . . . . . . . . . . 105
Caller ID  . . . . . . . . . . . . . . . . . . . . 106
Recharging the battery 
(cordless handset) . . . . . . . . . . . . . 107
Voice mail system/
automated attendant system/
answering system . . . . . . . . . . . . . 108
Frequently asked questions . . . . . . . . 109
The base unit  . . . . . . . . . . . . . . . . 109
The cordless handset  . . . . . . . . . . 109
Messages and voice mail  . . . . . . . 110
Calls  . . . . . . . . . . . . . . . . . . . . . . . 111
Lines  . . . . . . . . . . . . . . . . . . . . . . . 111
FCC and other information. . . . . . . . . 112
Warranty. . . . . . . . . . . . . . . . . . . . . . . 115
Specifications. . . . . . . . . . . . . . . . . . . 117
Customer services . . . . . . . . . . . . . . . 118
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . 119 
						

							Introduction
4For assistance, please visit http://www.panasonic.com/phonehelp
Thank you for purchasing your new Panasonic cordless phone system.
We recommend keeping a record of the following information for future reference.
 
Attach your purchase receipt here.
Serial No.1
1. The serial number can be found on the bottom of the unit.Date of purchase
Name and address of dealer
Caller ID and Call Waiting Service, where available, are telephone service provider 
services. After subscribing to Caller ID, this phone will display a caller’s name and phone 
number. Call Waiting Caller ID, which displays a second caller’s name and phone 
number while the user is engaged in another call, requires a subscription to both Caller 
ID and Call Waiting with Caller ID services (CWID). 
						

							Introduction
For assistance, please visit http://www.panasonic.com/phonehelp5
Accessory information
Included accessories
To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
No.Accessory itemsOrder numberQuantity
1 AC adaptor (for base unit and charger) PQLV256Z 2
2 Base unit handset PQJXF0201Z 1
3 Cordless handset KX-TG4500BR 1
4 Cordless handset battery HHR-P104 1
5 Cordless handset battery cover PQYNTG4500BR 1
6 4-wire telephone line cord PQJA10088Z 2
7 Backup battery HHR-P516 1
8 Audio cable PQJA10165Z 1
9 Charger PQLV30046ZA 1
10 Handset cord PQJA212V 1
11 Belt clip PQKE10377Z5 1
1234
5678
910 11 
						

							Introduction
6For assistance, please visit http://www.panasonic.com/phonehelp
Expanding your phone
KX-TG4500 includes one cordless handset and one base unit. 
The system can be expanded by adding up to seven accessory cordless handsets, sold 
separately.
A maximum of eight cordless handsets can be registered to the base unit.
The included cordless handset is pre-registered at the factory, and assigned an extension 
number of 1.
After purchasing accessory cordless handsets, you must register each to the base unit.
(Please read the accessory cordless handset’s Installation Manual for more information).
The model number of the accessory cordless handset is KX-TGA450.
A charger unit is included with each accessory cordless handset.
To order accessory cordless handsets, contact your dealer or call 1-800-211-PANA 
(1-800-211-7262) to locate a dealer.
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							Introduction
For assistance, please visit http://www.panasonic.com/phonehelp7
Important safety 
instructions
When using this unit, basic safety 
precautions should always be followed to 
reduce the risk of fire, electric shock, or 
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions 
marked on this unit.
3. Unplug this unit from power outlets 
before cleaning. Do not use liquid or 
aerosol cleaners. Use a damp cloth for 
cleaning.
4. Do not use this unit near water, for 
example near a bathtub, wash bowl, or 
kitchen sink.
5. Place the unit securely on a stable 
surface. Serious damage and/or injury 
may result if the unit falls.
6. Do not cover slots and openings on the 
unit. They are provided for ventilation 
and protection against overheating. 
Never place the unit near radiators, or 
in a place where proper ventilation is 
not provided.
7. This equipment should only be 
connected to a power supply as 
described on the unit. If you are not 
sure of the type of power supplied to 
your home, consult your dealer or local 
power company.
8. Do not place objects on the power 
cord. Install the unit where no one can 
step or trip on the cord.
9. Do not overload power outlets or 
extension cords. This can result in the 
risk of fire or electric shock.
10. Never push any objects through slots 
in this unit. This may result in the risk of 
fire or electric shock. Never spill any 
liquid on the unit.
11. To reduce the risk of electric shock, do 
not disassemble this unit. Take the unit 
to an authorized service center when 
service is required. Opening or 
removing covers may expose you to 
dangerous voltages or other risks. Incorrect reassembly can cause 
electric shock when the unit is 
subsequently used.
12. Unplug this unit from power outlets and 
refer servicing to an authorized service 
center when the following conditions 
occur:
A. When the power cord is damaged 
or frayed.
B. If liquid has been spilled into the 
unit.
C. If the unit has been exposed to rain 
or water.
D. If the unit does not work normally 
by following the operating 
instructions. Adjust only controls 
covered by the operating 
instructions. Improper adjustment 
may require extensive work by an 
authorized service center.
E. If the unit has been dropped or 
physically damaged.
F. If the unit exhibits a distinct change 
in performance.
13. Avoid using telephones during 
thunderstorms, except cordless types. 
There may be a remote risk of an 
electric shock from lightning.
14. Do not use this unit to report a gas leak 
when in the vicinity of the leak.
SAVE THESE 
INSTRUCTIONS 
						

							Introduction
8For assistance, please visit http://www.panasonic.com/phonehelp
CAUTION:
Installation
LNever install telephone wiring during a 
lightning storm.
LNever install telephone jacks in wet 
locations unless the jack is specifically 
designed for wet locations.
LNever touch uninsulated telephone 
wires or terminals unless the telephone 
line has been disconnected at the 
network interface.
LUse caution when installing or modifying 
telephone lines.
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the unit and is 
easily accessible.
LWhen installing the base unit and 
cordless handset(s), ensure that 
antennas are not mounted in a position 
where they may cause injury. Particular 
care should be taken to ensure that 
antennas are not placed at eye level.
 Battery
To reduce the risk of fire or injury to 
persons, read and follow these 
instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a 
fire. They may explode. Check with local 
waste management codes for special 
disposal instructions.
LDo not open or damage the battery(ies). 
Released electrolyte is corrosive and 
may cause burns or injury to the eyes or 
skin. The electrolyte may be toxic if 
swallowed.
LExercise care when handling the 
battery(ies). Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the battery(ies). This may 
cause a short circuit and the battery(ies) 
and/or the conductive material may 
overheat and cause burns.
LCharge the battery(ies) provided with or 
identified for use with this product only in 
accordance with the instructions and 
limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical 
shock, do not expose this product to rain 
or any type of moisture.
LUnplug this unit from power outlets if it 
emits smoke, an abnormal smell or 
makes an unusual noise. These 
conditions can cause fire or electric 
shock. Confirm that smoke has stopped 
and contact the Panasonic Call Center 
at 1-800-211-PANA (1-800-211-7262).
LThe base unit handset and cordless 
handset earpieces are magnetised and 
may retain small ferrous objects.
Medical
LConsult the manufacturer of any 
personal medical devices, such as 
pacemakers or hearing aids, to 
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. The unit operates in 
the frequency range of 5.8 GHz and the 
power output level can range from 0.04 
to 0.25 watts. Do not use the unit in 
health care facilities if any regulations 
posted in the area instruct you not to do 
so. Hospitals or health care facilities 
may be using equipment that could be 
sensitive to external RF (radio 
frequency) energy. 
						

							Introduction
For assistance, please visit http://www.panasonic.com/phonehelp9
For best performance
Base unit location/noise
The base unit and cordless handset(s) use 
radio waves to communicate with each 
other.
For maximum distance and noise-free 
operation, we recommend the following:
LPlacing the unit away from electrical 
appliances such as a TV, personal 
computer or another cordless phone.
LPlacing the base unit in a HIGH and 
CENTRAL location with no obstructions 
such as walls.
LRaising the antenna vertically.
LIf you use the cordless handset near a 
microwave oven which is being used, 
noise may be heard. Move away from 
the microwave oven and closer to the 
base unit.
LIf you use the cordless handset near the 
base unit of another cordless phone, 
noise may be heard. Move away from 
the other base unit and closer to your 
base unit.
Environment
LKeep the unit away from electrical noise 
generating devices such as fluorescent 
lamps and motors.
LThe unit should be kept free from 
excessive smoke, dust, high 
temperature, and vibration.
LThe unit should not be exposed to direct 
sunlight.
LDo not place heavy objects on top of the 
unit.
LWhen you leave the unit unused for a 
long period of time unplug it from the 
power outlet.
LThe unit should be kept away from heat 
sources such as heaters and kitchen 
stoves. It should not be placed in rooms 
where the temperature is less than 5 °C 
(41 °F) or greater than 40 °C (104 °F). 
Damp basements should also be 
avoided.
LThe maximum calling distance may be 
shortened when the unit is used in the 
following places: near obstacles such as hills, concrete walls, tunnels, subways, 
or near metal objects such as wire 
fences, etc.
LOperating near appliances operating 
near 5.8 GHz may cause interference. 
Move away from these electrical 
appliances.
Routine care
LWipe the outer surface of the unit with a 
soft cloth. Do not use benzine, thinner, 
or any abrasive powder. 
						

							Introduction
10For assistance, please visit http://www.panasonic.com/phonehelp
System capabilities
The unit can accomodate up to four external telephone lines, which are provided by a 
telephone service provider, or up to two intercom calls.
The capabilities of the unit can be expanded by registering up to eight cordless handsets 
at the base unit (page 25).
How many external calls and intercom calls can be conducted at one time?
The unit allows four simultaneous external calls with the base unit and three cordless 
handsets, or with four cordless handsets
1.
Two intercom calls can be conducted on four cordless handsets while the base unit 
simultaneously makes an external call. For example, two pairs of cordless handsets can 
be engaged in separate intercom calls while the base unit is engaged in an external call.
Up to three external calls can be conducted on cordless handsets or the base unit while a 
fourth cordless handset simultaneously conducts an intercom call with the base unit or 
another cordless handset. For example, the base unit and two cordless handsets can be 
engaged in separate external calls while two other cordless handsets can conduct an 
intercom call together.
In the above three cases:
LAll other cordless handsets are in the standby mode.
1.The number of cordless handsets that can be used simultaneously will vary depending 
on the availability of external and internal calls, and the usage of mailboxes.
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Ex. External call 
on line1.External 
call on 
line2.External 
call on 
line3.External 
call on 
line4.
OR
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Intercom call 1 Intercom call 2
External call on 
line 1, 2, 3, or 4. Ex.
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External call 
on line1. Ex.
External 
call on 
line2.External 
call on 
line3.Intercom 
call