Panasonic Kx Tg4500 Operating Instructions Manual
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Making/Answering Calls For assistance, please visit http://www.panasonic.com/phonehelp41 Using the PAUSE key (for PBX line or long distance calls) A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX: 1Press {9}. 2Press {PAUSE}, then dial the phone number. Note: LA 3.5 second pause is inserted each time {PA U S E} is pressed. Press {PAUSE} repeatedly to insert longer pauses. Using the FLASH key Pressing {FLASH} allows you to use special features of your host PBX, such as, transferring an extension call, or accessing optional telephone services such as Call Waiting (page 41). LPressing {FLASH} cancels mute (page 40) and temporary tone dialing mode (page 42). Note: LTo change the flash time, see page 83. For call waiting service users If a call is received on the same line as the current conversation, you will hear call waiting tone. Press {CALL WAIT} to answer the second call. To use Call Waiting, you must subscribe to your telephone service provider’s Call Waiting service. LThe first call is put on hold while you answer the second call. LTo switch between calls, press {CALL WAIT}. LThe call waiting service cannot be used when: – the first call on the same line is on hold, or – the automated attendant system or Answering System is responding to the first call on the same line (pages 66, 71). Note: LPlease contact your telephone service provider for details and availability of this service in your area. Call waiting caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services (CWID), when a second call is received on the same line while talking, the second caller’s information will be displayed. After you hear call waiting tone while talking, the display shows the caller’s name with the phone number, and “Waiting” is displayed. Example (from the base unit): Base UnitHandset Talk 9P012 Line1 Base Unit Handset Example (from the base unit): Base UnitHandset John Smith --------Waiting--------0-123-456-7890
Making/Answering Calls 42For assistance, please visit http://www.panasonic.com/phonehelp Temporary tone dialing You can temporarily switch the dialing mode from pulse to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). During a call, press {*} (to enter tone dialing mode) before entering access numbers which require tone dialing. Note: LThe dialing mode will return to pulse when you hang up. Base UnitHandset
Phonebook For assistance, please visit http://www.panasonic.com/phonehelp43 Using the Phonebook You can store names and phone numbers in the base unit and cordless handset’s Phonebooks. 100 items can be stored in each Phonebook. All Phonebook items are sorted in alphabetical order. Using the Phonebook, you can make a call by selecting a name from the list. Note: The base unit and every cordless handset have separate Phonebooks. You must set up each Phonebook individually. Storing names and numbers in the Phonebook Note: LThe storage of items must be carried out separately for the base unit and cordless handset(s). LEnsure that the base unit/cordless handset is in standby mode. Using the base unit 1Press {MENU}. 2Scroll to “Add phonebook” by pressing {}, then press {ENTER}. LThe display shows the number of items in the Phonebook. 3Enter the name (max. 16 characters). See the character table for entry (page 44). 4Press {ENTER}. 5Enter the phone number (max. 32 digits). LIf a pause is required, press {PA U S E} where needed (page 41). 6Press {ENTER}. LConfirmation tone is heard. LTo continue adding items, repeat from step 2. Note: LIf the display shows “Memory is full” in step 2, erase unnecessary Phonebook items (page 46). Using the cordless handset 1Press {MENU}. 2Scroll to “Add phonebook” by pressing {V} or {^}, then press . LThe display shows the number of items in the Phonebook. 3Enter the name (max. 16 characters). See the character table for entry (page 44). 4Press . 5Enter the phone number (max. 32 digits). LIf a pause is required when dialing, press {PAUSE} where needed (page 41). 6Press . LConfirmation tone is heard. LTo add other items, repeat from step 2. Example: Base Unit Handset Enter name: ENTER=Next Ale Example: Example: Example: ENTER=Save 012 Select Enter name: Back Next Ale 2 Next Enter phone no.: Back Save 012 2 Save
Phonebook 44For assistance, please visit http://www.panasonic.com/phonehelp Note: LIf the display shows “Memory is full” in step 2, erase unnecessary Phonebook items (page 46). Character table The number keys are used to enter characters. To enter a character, press the appropriate dial key repeatedly, as necessary. To enter another character that is located on the same dial key, press {g} to move the cursor to the next space, or wait for the cursor to advance automatically to the next character. If you make a mistake while entering a name: Press {f} or {g} to move the cursor to the incorrect character, press {CLEAR} to delete, and enter the correct character. Each time you press {CLEAR} a character is erased to the left of the cursor. To erase all characters, press and hold {CLEAR}.For example, to enter “Tom Jones”: 1Press {8} four times. 2Press {6} three times and wait for the cursor to move to the next character. 3Press {6} once. 4Press {0} once. 5Press {5} four times. 6Press {6} three times and wait for the cursor to move to the next character. 7Press {6} twice. 8Press {3} twice. 9Press {7} four times. Finding and calling a Phonebook item Phonebook items can be searched for alphabetically or by scrolling through the Phonebook. Note: LYou can leave the Phonebook at any time by pressing {EXIT} on the base unit or {OFF} on the cordless handset. LIf “No items stored” is displayed, the Phonebook is empty. Scrolling through the Phonebook from the base unit 1Press {f} or {g} to enter the Phonebook. LThe number of items held are displayed. 2Press {} repeatedly to display the desired item. 3Lift the handset or press {SP-PHONE}. LThe number is dialled automatically. LYou can press a line key instead of pressing {SP-PHONE}. KeyCharacters {1}&’ ( ) , – . / 1 {2}abc ABC2 {3}def DEF3 {4}ghi GHI 4 {5}jklJKL5 {6}mnoMNO6 {7}pqr s PQRS7 {8}tuvTUV8 {9}wxyzWXYZ9 {0}Spa c e 0 {*} * {#} # {f}Moves the cursor to the left. {g}Moves the cursor to the right. (To enter another character using the same key, move the cursor to the next space.) {CLEAR}Deletes the character or digit to the left of the cursor. Base UnitHandset
Phonebook For assistance, please visit http://www.panasonic.com/phonehelp45 Searching for a name by initial from the base unit 1Press {f} or {g} to enter the Phonebook. LThe number of items held are displayed. 2Press {
Phonebook 46For assistance, please visit http://www.panasonic.com/phonehelp Using the cordless handset 1Display the desired item as described under “Finding and calling a Phonebook item” on page 44. 2Press . 3Edit the name, if necessary. See the character table on page 44 for character entry. LPressing {CLEAR} erases the character to the left of the cursor. To erase all characters, press and hold {CLEAR}. 4Press . 5Edit the phone number, if necessary. LPressing {CLEAR} erases the digit to the left of the cursor. To erase all digits, press and hold {CLEAR}. 6Press . LConfirmation tone is heard. 7Press {OFF}. Erasing Phonebook items 1Display the desired item as described under “Finding and calling a Phonebook item” on page 44. 2Press {CLEAR}. LConfirmation tone is heard. LTo erase more items, repeat from step 2. LTo erase the entire Phonebook, refer to page 77. Chain dial This feature allows you to dial phone numbers stored in the Phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the Phonebook, without having to dial manually. Using the base unit 1During a conversation, press {f} or {g} to enter the Phonebook. 2Press {} repeatedly to display the desired item. LTo search by initial see page 45. 3Press {ENTER} to dial the number. Using the cordless handset 1During a conversation, press {f} or {g} to enter the Phonebook. 2Press {^} or {V} repeatedly to display the desired item. LTo search by initial see page 45. 3Press to dial the number. Edit Next Save Base UnitHandset Base UnitHandset Call
Caller ID Service For assistance, please visit http://www.panasonic.com/phonehelp47 Using caller ID service This unit is compatible with Caller ID services offered by your telephone service provider. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. The base unit and each cordless handset can record information of up to 50 different callers in the caller list. The Caller List information is sorted from the most recent to the oldest call. When the base unit or cordless handset receives the 51st call, the oldest call is deleted. Using this list, you can automatically call back a caller. You can store the callers’ names and numbers from the Caller List in the Phonebook. If you subscribe to both Caller ID and Call Waiting services, when a second call is received on the same line, the new caller’s name and phone number are displayed. See “For call waiting service users” on page 41. How caller information is displayed when a call is received When a call comes in, the unit will ring and Caller ID information will be displayed. The display shows the caller’s information and the called line after the first ring. LAfter you answer the call, the display will show the length of the call. Personalized name display If you receive a call from one of the phone numbers stored in the Phonebook, the base unit/cordless handset will show the caller’s name that has been stored in the Phonebook instead of the incoming caller ID information. LIf the unit cannot receive caller information, the following will be displayed: “Out of area”: The caller dialed from an area which does not provide Caller ID service. “Private caller”: The caller requested not to send caller information. LIf the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. LIf two lines receive calls at the same time, each caller’s information will be displayed alternately. LThe name display service may not be available in some areas. For more information, please contact your telephone service provider. LIf the cordless handset loses contact with the base unit when a call is received, the caller information will not be recorded in the cordless handset’s Caller List. LCaller ID information will not be displayed on the base unit when the automated attendant system is responding to a call (page 66). Caller ID information will be displayed on the called cordless handset or the base unit after the caller enters the extension number. LIf caller ID information has been withheld by the caller, no caller ID information will be displayed. Example (from the base unit): John Smith --------Line 1--------1-012-345-6789
Caller ID Service 48For assistance, please visit http://www.panasonic.com/phonehelp Caller list The base unit and each cordless handset can record the information of up to 50 different callers in the caller list. You can use this list to return missed calls. LCaller information includes the caller’s name and phone number, the date and time the call was received, and the number of times the caller called. Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the base unit/ cordless handset’s display. This lets you know if you should view the Caller List to see who called while you were out. Viewing and calling back using the caller list Using the base unit If you have received new calls, the number of missed calls is displayed in standby mode. 1Press {} to enter the list. LThe number of new calls is displayed. LIf the Caller List is empty, “ No items stored ” is displayed. 2Press {} to search from the oldest call. LTo scroll through the list of callers, press {}.LA Q is displayed next to items which have already been viewed. LIf the same caller calls more than once, it will be displayed with the number (for example, “ ×2”). Only the date and time of the most recent call will be stored. 3Lift the handset or press {SP-PHONE}. LThe displayed phone number is dialed automatically. LYou can press a line key instead of pressing {SP-PHONE}. Note: LCalling back will not be possible if the caller information does not include a phone number. LIn some cases, you may have to edit the number before dialing. (For example, you may have to delete “1” and the area code.) Using the cordless handset If you have received new calls, the number of new calls is displayed in standby mode. 1Press {V} or {^} to enter the list. LThe number of new calls is displayed. LIf the Caller List is empty, “ No items stored ” is displayed. 2Press {V} to search from the most recent call, or press {^} to search from the oldest call. LTo scroll through callers, press {V} or {^}. LA Q is displayed next to items which have already been viewed. LIf the same caller calls more than once, it will be displayed with the number (for Example (from the base unit): Example:0:Base 12:01AM APR.28 3 missed calls Base Unit Handset John Smith 12:01AM APR.28 1-012-345-6789 Example: Example:Talk 10123456789 Line1 John Smith Edit Save 1-012-345-678911:01AM APR.282
Caller ID Service For assistance, please visit http://www.panasonic.com/phonehelp49 example, “×2”). Only the date and time of the most recent call will be stored. 3Press {C} or {s}. LThe displayed phone number is dialed automatically. LYou can press a line key instead of pressing {C} or {s}. Note: LCalling back will not be possible if the caller information does not include a phone number. LIn some cases, you may have to edit the number before dialing. (For example, you may have to delete “1” and the area code.) Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code, “1”. You can also edit a phone number to store in the Phonebook (page 43). Caller ID number auto edit feature Once you call back an edited number, the unit will remember the area code and format of the edited number. Next time someone calls from the same area code, caller information, when reviewed from the Caller List, will be displayed in the same format as the edited number. You can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an item in the Caller List (see below), then call that number. After that, calls from that caller’s area code will be edited automatically. This feature can be turned on or off (page 81). The default setting is ON. Note: LThe cordless handset and base unit can remember up to four area codes to be edited. Phone numbers from the four most recently edited area codes will be automatically edited. LThis feature will not be activated until edited numbers are called back. LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. 1Press {V} or {^} to enter the list. 2Press {V} or {^} repeatedly to display the desired item. 3Press {EDIT} repeatedly until the phone number is shown in the desired format. Local phone number, example: 321-5555 Area code — Local phone number, example: 555-321-5555 1 — Area code — Local phone number, example: 1-555-321-5555 4If using the base unit, lift the handset or press {SP-PHONE}. If using the cordless handset, press {C} or {s}. LYou can press a line key instead of pressing {SP-PHONE} or {s}. Example:Talk 10123456789 Line1 Mute Menu L12 Handset Base Unit
Caller ID Service 50For assistance, please visit http://www.panasonic.com/phonehelp Storing caller information in the Phonebook The base unit and cordless handset(s) can store items displayed in the Caller List in the Phonebook. 1Press {V} or {^} to enter the list. 2Press {V} or {^} repeatedly to display the desired item. LIf the number requires editing, refer to page 49. 3If using the base unit, press {MENU}. If using the cordless handset, press . L“Save phonebook?” is displayed. 4If using the base unit, press {ENTER}. If using the cordless handset, press . LIf there is no name information for the caller, “ Enter name:” is displayed. Enter the name, if necessary. Followed by {ENTER} if using the base unit, or if using the cordless handset. LConfirmation tone is heard. Note: LIf the display shows “Memory is full”, press {EXIT} on the base unit or {OFF} on the cordless handset, and erase unnecessary items from the Phonebook (page 46). LIf the caller information does not include a phone number, it cannot be stored in the Phonebook. Erasing caller information After checking the Caller List, the base unit and cordless handset(s) user can erase some, or all, of the items. Erasing a selected item 1Press {V} or {^} to enter the list. 2Press {V} or {^} repeatedly to display the desired item. 3Press {CLEAR}. LConfirmation tone is heard. LTo erase other items, repeat from step 2. LTo return to standby mode, press {EXIT} on the base unit o r {OFF} on the cordless handset. Erasing all items Note: LMake sure that you have no missed calls. 1Press {V} or {^} to enter the list. 2If using the base unit: Press {CLEAR} twice. OR If using the cordless handset: Press , followed by . LConfirmation tone is heard. HandsetBase Unit Save Save Save HandsetBase Unit EraseYe s