Panasonic Kx Tg4500 Operating Instructions Manual

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Calls
Lines
ProblemCause and solution
Phones do not ring and 
the greeting is repeated 
three times:
None of the phones ring 
when incoming calls are 
received and the greeting 
is played three times, 
what is wrong?LWhen the automated attendant is on, there is no ring 
and the caller must select an extension followed by 
{#}. If no extension is selected, or the caller does not 
have a touch tone phone, the greeting will repeat three 
times. In Auto Answer mode, all phones ring until the 
greeting message is played. After the greeting 
message there is a beep and the caller can leave a 
message in the general mailbox.
“Missed call(s)” 
displayed on cordless 
handset or base unit:
What does it mean when 
the message “Missed 
call(s)” appears on the 
cordless handset or base 
unit displays?LThis message appears when new call information is 
added to the Caller List. Caller ID information is added 
to the Caller List automatically when calls are received. 
The message can be cleared by pressing the {V} or {^} 
keys.
ProblemCause and solution
Line indicator lights:
Why is the Line Indicator 
light on when the line is 
not in use?LThis could possibly be the result of a connection 
problem. Make sure that your lines are connected 
properly, see page 13.
Can’t select lines when 
other lines are occupied:
Why can’t I select a line 
when other lines are 
occupied? Is this system 
compatible with a roll 
over line?LYes, this product is compatible with roll over lines. You 
may need to reset the base unit. The {RESET} button is 
located on the underside of the base unit and must be 
pressed with a pointed object. See page 99. 
						

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FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
   ............(found on the bottom of the unit)
L Ringer Equivalence No.
   (REN).......0.6B
L Facility Interface Code
   ............02LS2
L Service Order Code
   ............9.0F
L Required Network Interface Jack
  .......RJ11, RJ14
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with this product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for this product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 06 is a REN of 0.6).If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isnt 
practical, the telephone company will 
notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR 
Section 68.316. 
						

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When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void the 
user’s authority to operate this device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
- Reorient or relocate the receiving 
antenna.
- Increase the separation between the 
equipment and receiver.
- Connect the equipment into an outlet on 
a circuit different from that to which the 
receiver is connected.
- Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference 
to nearby TVs and VCRs. To minimize or 
prevent such interference, the base of 
the cordless telephone should not be 
placed near or on top of a TV or VCR. If 
interference is experienced, move the 
cordless telephone further away from the 
TV or VCR. This will often reduce, or 
eliminate, interference. 
						

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FCC RF Exposure Warning:
This product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. To comply 
with FCC RF exposure requirements the 
base unit must be installed and operated 
with its antenna located 20 cm or more 
between antenna and all persons body 
(excluding extremities of hands, wrist 
and feet). The handset unit may be 
carried and operated with only the 
specific provided belt-clip. Other non-
tested belt-clips or similar body-worn 
accessories may not comply and must 
be avoided. The base and handset units 
must not be co-located or operated in 
conjunction with any other antenna or 
transmitter. 
						

							✄
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Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
    Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product prepaid during the Limited Warranty period. This Limited 
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts 
(cabinet). This Limited Warranty only applies to products purchased and serviced in 
the United States or Puerto Rico. This Limited Warranty is extended only to the 
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
prepaid to:
  Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. 
						

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Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, bug infestation, 
mishandling, misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line surge, 
lightning damage, modification, introduction of sand, humidity or liquids, or rental 
use of the product, or service by anyone other than a Factory Servicenter or other 
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY. 
						

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Specifications
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product.
Base unit
Operating environment 5 ºC - 40 ºC (41 ºF - 104 ºF)
Frequency 5.76 GHz - 5.84 GHz
Dimensions Approx: 125 mm (height) x 270 mm (width) x 
240 mm (depth)
(4.92 x 10.63 x 9.45)
Mass (weight) Approx: 1.5kg (3.3 lbs)
Power consumption Approx: Standby: 2.4W
Maximum: 5.4W
Power supply AC adaptor (120 V AC, 60Hz)
Backup battery HHR-P516 6V 1100 mAh
Backup battery charge 
time16 hours
Backup function When fully charged, backup battery will provide at least 20 
minutes use if power fails.
Cordless Handset
Operating environment 5 ºC - 40 ºC (41 ºF - 104 ºF)
Frequency 5.76 GHz - 5.84 GHz
Dimensions Approx: 220 mm (height) x 40 mm (width) x 55 mm (depth)
(8.66 x 1.57 x 2.16)
Mass (weight) Approx: 190g (0.42 lb)
Power supply and 
chargerAC adaptor (120 V AC, 60Hz)
Battery HHR-P104 3.6V 830 mAh
Talk and standby time Up to 15 hours talk time
a or 8 days standby
a. Maximum talk time acheived after several recharge cycles. Charging time 7 hours 
						

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Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/phonehelp
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277. Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and 
Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910 
						

							Index
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Index
2 2-way recording: 40
A AC adaptor, connecting: 12
Adding another phone: 99
Additional handsets
Registering: 25
Adjusting
Base unit handset volume: 29
Cordless handset receiver volume: 
31
Headset volume: 29, 31
Ringer pattern: 79
Ringer volume: 79
Speaker volume: 29, 31
Alerting your cell phone/paging device: 
85
Answering calls: 32
Answering system: 71
Changing the greeting: 72
Erasing a greeting message: 72
Number of rings: 71
Recording a greeting message: 72
Selecting greeting message: 72
Selecting pre-recorded message: 71
Turning off: 72
Turning on: 71
Automated attendant system
Calling: 66
Changing a recorded greeting: 67
Changing the greeting: 67
Erasing a greeting message: 68
Recording a greeting message: 67
Selecting a recorded greeting: 67
Setting: 67
Turning off: 68
Turning on: 67
Auto message delete: 87
Auto talk: 33, 80
B Backlit display: 23
Backup battery
Installing: 11
Replacing: 96Base unit: 18
Battery indicator: 11
Controls: 18-20
Display: 23
Handset volume: 29
Initializing: 76
Installing backup battery: 11
Location: 9
Navigator key: 22
Programming: 73
Battery, cordless handset. See 
Cordless handset battery
Battery indicator: 11
Battery installation
Backup battery: 11
Cordless handset: 16
Belt clip: 98
C Caller ID edit: 81
Auto edit: 49
Caller ID service: 47
Caller list: 48
Automatically editing a number: 49
Calling back caller: 48
Clearing: 77
Editing number before calling back: 
49
Erasing: 50
Storing caller information in 
Phonebook: 50
Viewing: 48
Calling
automated attendant system: 66
caller who left a voice mail message: 
54, 56
Calling back from caller list: 48
Call operator status: 70
Call privacy: 39 
						

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Calls
Answering: 32
Conferencing: 38
Joining in conversation: 39
Making: 28
Monitoring: 85
Placing on hold: 37
Restricting: 84
Screening: 85
Swapping between: 37
Transferring: 36
Call waiting
Caller ID display: 41
Service: 41
Tone: 41
Canceling call restriction: 85
Capabilities: 10
Cell phone, alerting: 85
Chain dialing: 46
Changing
Cordless handset name: 82
Recorded greeting message: 67
Character table: 44
Charger: 21
Wall mounting: 95
Clearing
Caller list: 77
Phonebook: 77
Redial list: 78
Settings: 76
Conference calls: 38
Connecting
AC adaptor: 12
AC adaptor to charger: 15
Another phone: 99
Base unit handset: 12
Telephone line cords: 13
Controls
Base unit: 18-20
Cordless handset: 21
Conversations
Handsfree: 29, 31
Joining in: 39
Muting: 40
Recording: 40Cordless handset: 21
Answer mode on/off: 62
Battery charge: 16
Changing name: 82
Controls: 21
De-registering: 27
Display: 23
Initializing: 76
Installing battery: 16
Joystick: 22
Key tones: 89
Lighted keypad: 31
Programming: 75
Registering: 25
Setting mailbox password: 52
Softkeys: 21
Volume: 31
Cordless handset battery
Charging: 16
Installing: 16
Performance: 17
Replacing: 96
Strength: 17
Creating voice mail messages: 57
Customer services directory: 118
Customer support: 91
D Date and time, setting: 24
Delivering voice mail messages: 57
De-registering a handset: 27
Dialing mode: 25
Direct commands: 92
Direct handset access: 52
Display
Backlit: 23
Base unit: 23
Contrast: 82
Cordless handset: 23
Error messages: 100
Language: 24
E Editing Phonebook entries: 45
Environment: 9
Erasing
Caller information: 50
Greeting message: 68, 72, 78
Incoming messages: 78
Mailbox messages: 59
Messages automatically: 87
Music on hold: 89
Phonebook item: 46
Voice mail messages: 54, 56
Error messages: 100