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Panasonic Kx-ta308, Kx-ta616 Advanced Hybrid System Operating Instructions
Panasonic Kx-ta308, Kx-ta616 Advanced Hybrid System Operating Instructions
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1.5 During a Conversation Operations1-43 Basic Operations Call Transfer using a DSS button Allows you to perform a Screened or Unscreened Call Transfer by using a DSS button. There are 2 operations, depending on whether or not One-Touch Transfer* is set. *One-Touch Transferallows you to hold an outside call and transfer it to an extension by pressing one key. This feature provides automatic hold and transfer, without pressing the TRANSFER button. System Programming is required to use this function. “With Transfer” mode PT Press the flexible button assigned as the DSS button. During a conversation • The other party is placed on hold and the destination extension is called immediately. PT Press the flexible button assigned as the DSS button. During a conversation Press TRANSFER. TRANSFER “Without Transfer” mode • If the destination extension does not answer the call within a pre-determined time (default: 30 sec.), the call will return to you (Transfer Recall). • If there is no answer within 30 minutes after “Transfer Recall” starts, the line will be disconnected. • When the dialed extension is busy, you may access the extension by dialing “2” (Busy Station Signaling) or “3” (Executive Busy Override) and going on-hook. • If you want to return to the held call, press the TRANSFER button or corresponding CO or INTERCOM button before the destination extension answers. • A flexible CO button can be assigned as a DSS button. • To use “One-Touch Transfer”, System Programming is required. • During a 5-party conference, you cannot transfer a call. • If you want to return to the held call, flash the hookswitch before the destination extension answers. • If “Hold-3” is assigned in System Programming, you must dial “20” after flashing the hookswitch. • 1.2 Proprietary Telephone Settings, “Customizing the Buttons on Your Telephone”, DSS (Direct Station Selection) Button • See the Installation Manual, Section 3, “Call Transfer – to Extension”. SLT SLT PT PT PT PT ! ! +
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1.5 During a Conversation 1-44Operations Transferring a Call to an Outside (CO) Line (Call Transfer – to Outside (CO) Line) Allows you to transfer a received call to an external party. System Programming is required to execute this feature. PT Press TRANSFER.Enter the phone number where calls will be transferred. TRANSFERphone no. During a conversation Hang up or press SP-PHONE. Confirmation tone and dial toneAnnounce. Wait for an answer. line access code CO Press a CO or enter a line access code (9, 0 or 81 through 86). • The current call is placed on hold.• The call is transferred. • If a CPC or reverse signal is sent to an outside (CO) line before the assigned time limit, a call between two external parties will be disconnected. • If a call between two external parties is established, an alarm tone is sent to both parties 15 seconds before the assigned time limit (default: 10 min.). “Hold Recall” is sent to the transferring extension 50 seconds before time out. • If you want to return to the held call, press the TRANSFER button or corresponding CO or INTERCOM button before the destination party answers. • If you want to join the conversation after transferring the call, press the corresponding CO button. A conference call is established. • To change the party where the call is transferred before hanging-up, press the CO button whose indicator is flashing slowly to retrieve the call, then repeat the Call Transfer procedure. • See the Installation Manual, Section 3, “Call Transfer – to Outside (CO) Line”. PT PT PT PT PT ! ! +
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1.5 During a Conversation Operations1-45 Basic Operations PTSLT Call Waiting Talk to the new caller. While hearing a Call Waiting tone Press the flashing CO or INTERCOM. COorINTERCOM Talk to the new caller. While hearing a Call Waiting tone Lift the handset. Hang up. • The current call is disconnected.• The current call is disconnected. During a conversation, a Call Waiting tone informs you that there is a call waiting. You can answer the second call by disconnecting the first call or placing it on hold. To talk to the new caller by terminating the current call Any Telephone Lift the handset or press SP-PHONE/MONITOR.Hang up or press SP-PHONE/MONITOR.Confirmation tone and dial toneTo set: Dial 7321#. To cancel: Dial 7320#. 7321 7320 To set. To cancel.# # Setting / Canceling for intercom calls Any Telephone Lift the handset or press SP-PHONE/MONITOR.Hang up or press SP-PHONE/MONITOR.Confirmation tone and dial toneTo set: Dial 7311#. To cancel: Dial 7310#. 7311 7310 To set. To cancel.# # Setting / Canceling for outside calls • Single line telephone users can dial “0” instead of “#”. • Single line telephone users can dial “0” instead of “#”.
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1.5 During a Conversation 1-46Operations• The default is “OFF”. • When Call Waiting is enabled, a Call Waiting tone is sent to the user under the following conditions. 1) When an outside call (except a doorphone call) is received, or 2) When another extension executes the “Busy Station Signaling (BSS)” feature. • Setting “Data Line Security” temporarily cancels this feature. • You can change the desired Call Waiting tone (Tone 1 or Tone 2). • If a Call Waiting tone is heard and the CO or INTERCOM indicator does not flash, this tone indicates Call Waiting from the Central Office. In this case, see “External Feature Access”. • If “Hold-2” or “Hold-3” is assigned in System Programming, you must dial “20” after flashing the hookswitch. • You cannot transfer the new call while holding the current call. If you want to do so, first park call the original call using the Call Park feature; then hang up; then take the new call. • 1.2 Proprietary Telephone Settings, “Customizing Your Telephone Functions”, Call Waiting Tone Selection • 1.3 Making Calls, “Sending a Call Waiting Tone to a Busy Extension (Busy Station Signaling – BSS)” • 1.5 During a Conversation, “Placing a Call in System Parking Area (Call Park)” • 1.7 Useful Features, “Data Line Security” • 1.7 Useful Features, “External Feature Access” • See the Installation Manual, Section 3, “Call Waiting”. SLT SLT PT ! ! + PTSLT • The current call is placed on hold.• The current call is placed on hold. Talk to the new caller. While hearing a Call Waiting tone Talk to the new caller. Press the flashing CO or INTERCOM. COorINTERCOM Lift the handset. Hang up.Flash the hookswitch.Dial tone HOLD Press HOLD. While hearing the Call Waiting tone and the CO or INTERCOM indicator is flashing rapidly To talk to the new party by holding the current call — If both the current call and new call are extension calls, you do not have to press the INTERCOM button.
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1.5 During a Conversation Operations1-47 Basic Operations Call Splitting • This feature does not work during a doorphone call or paging. • During a 5-party conference, you cannot use this feature. • 1.5 During a Conversation, “Placing a Call on Hold (Call Hold)” • 1.5 During a Conversation, “Placing a Call on Hold Exclusively (Exclusive Hold)” • See the Installation Manual, Section 3, “Call Splitting”. PT Allows you to talk to two different parties alternately. If a call is received while you are already on the line, you can place the current call on hold and have a conversation with the other party. Having a conversation while another call is on (exclusive) hold SLT Flash the hookswitch. • The first held call is released. • Flashing this switch alternates between the callers. PT Press CO or INTERCOM. COorINTERCOM Press HOLD. HOLD Between one extension and one outside line Press CO. CO Press HOLD. HOLD Between two outside lines Press HOLD. HOLD Between two extensions • Repeating these operations (steps 1 and 2) alternates between the callers. • Repeating these operations (steps 1 and 2) alternates between the callers. • Pressing the HOLD button alternates between the callers. ! ! +
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1.5 During a Conversation 1-48Operations Paging Allows you to make a voice announcement to several people at the same time. Your message is announced over built-in speakers of proprietary telephones and/or the external pager. The paged person can answer your page from any telephone. You can also transfer a call after paging or denying to be paged. All extensions Allows you to make a voice announcement to all extensions. Group Allows you to select an extension group and make a voice announcement. The announcement can only be heard through the extensions’ built-in speakers. Any Telephone Confirmation tone Lift the handset or press SP-PHONE/MONITOR.Announce. Wait for an answer. 330 Dial 330.Talk. Any Telephone Confirmation tone Lift the handset or press SP-PHONE/MONITOR.Announce. Wait for an answer. 33 Dial 33.Talk.Dial the group number (1 through 8). group no. External Allows you to make a voice announcement over the external pager. Any Telephone Confirmation tone (optional) Lift the handset or press SP-PHONE/MONITOR.Announce. Wait for an answer. 34 Dial 34.Talk.
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1.5 During a Conversation Operations1-49 Basic Operations All extensions & External Allows you to make a voice announcement to all extensions. Your message is announced over the built-in speakers of proprietary telephones (PT) and the external pager. Any Telephone Confirmation tone Lift the handset or press SP-PHONE/MONITOR.Announce. Wait for an answer. 33 Dial 33 .Talk. • You may dial “339” instead of “33 ”. • You can hear a confirmation tone when the page is answered. • If an outside call has been paged and transferred, you can answer the call by pressing the corresponding CO button whose indicator is flashing slowly. PT Answering a Page Allows you to answer an announced page at any extension within the system. Any Telephone Confirmation tone Lift the handset or press SP-PHONE/MONITOR.Talk. 43 Dial 43. ! ! • If the pager is in use, a busy tone will be heard. • The paged extension users hear a confirmation tone before the voice announcement. • You can hear a confirmation tone from the external pager (External Pager Confirmation Tone) at the paged side before the voice announcement. The tone can be disabled. • You can hear a confirmation tone before making the voice announcement. • More than one person cannot use the paging feature at the same time. • You cannot page extensions which have set the DND or Paging-Deny feature, or which are in use. • 1.7 Useful Features, “Rejecting Incoming Calls (Do Not Disturb — DND)” • See the Installation Manual, Section 3, “Paging”. ! ! +
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1.5 During a Conversation 1-50Operations Transferring after paging (Paging and Transfer) You can transfer a call using the paging function (All Extensions, Group, External, or All Extensions & External). PT and SLT Dial tone Confirmation toneConfirmation toneWait for an answer. Announce. During a conversation Hang up or press SP-PHONE/MONITOR. For a PT: Press TRANSFER. For an SLT: Flash the hookswitch. For an SLT For a PT TRANSFERgroup no. 330 33 For all extensions. For a group. 34For external. 33For all extensions & external. For all extensions: Dial 330. For an extension group: Dial 331 through 338. For external: Dial 34 For all extensions & external: Dial 33 or 339. • The other party is placed on hold. • The held party and the paged extension are connected and can start a conversation. • You may dial “339” instead of “33 ”. • If the external paging access tone is set to “Disable”, a confirmation tone from the external paging equipment will not be heard after accessing external paging. Refer to System Programming, “External Paging Access Tone”. • If “Hold-3” is assigned in System Programming, you must dial “20” after flashing the hookswitch. SLT ! !
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1.5 During a Conversation Operations1-51 Basic Operations Turning off the Microphone (Microphone Mute) • This feature is only available during a handsfree conversation. • See the Installation Manual, Section 3, “Microphone Mute”. PT Allows you to turn off the microphone so you can consult privately with others in the room. You will still be able to hear the other party. Setting PT Press AUTO ANSWER/MUTE. During a conversation in the handsfree mode AUTO ANSWER MUTE PT Press AUTO ANSWER/MUTE. When microphone mute is established AUTO ANSWER MUTE Canceling ! ! Paging Deny A page sent to a built-in speaker can be denied by any extension in the system. Setting / Canceling PT To set: Dial 7341#. To cancel: Dial 7340#. 734#To set. 734 1 0#To cancel. Lift the handset or press SP-PHONE/MONITOR.Hang up or press SP-PHONE/MONITOR. • The AUTO ANSWER/MUTE indicator light flashes red slowly. • The AUTO ANSWER/MUTE indicator light turns off. +
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1.6 Before Leaving Your Desk 1-52Operations Forwarding a Call (Call Forwarding) Automatically transfers incoming calls to another extension or to an external destination. The following types are available. Note:You can also set Voice Mail as the forwarding destination. Refer to “Voice Mail Integration” in this manual. • To cancel the Call Forwarding features, refer to “Cancel” in this feature. • Call Forwarding can only be extended to one target telephone. For example, extension A is forwarded to extension B, and if extension B tries to set Call Forwarding to extension C, an alarm tone is heard and the setting is rejected. If extension B has already set Call Forwarding to extension C, and extension A tries to set Call Forwarding to extension B, the setting will be also rejected. • If the destination extension has already set “Do Not Disturb”, you cannot forward any calls to the extension. • There should be at least one extension that can receive calls in the same UCD group. • When a UCD extension which sets “Call Forwarding” function receives a call, the call will not be forwarded and the system will search for an idle extension in the UCD group first. But if the UCD extension is the last one that can receive the call, it will be forwarded to the assigned extension by “Call Forwarding”. • Setting a new “Call Forwarding” function (All Calls, Busy or No Answer, etc.) cancels any other “Call Forwarding” functions or the “Do Not Disturb (DND)” function. • If your entry is valid, confirmation tone 1 (1 beep) is sent. If your entry is the same as previously programmed data, confirmation tone 2 (2 beeps) is sent. Refer to the “Tone List” in the Appendix (Section 2). • You can call the original extension from the Call Forwarding destination extension (for example, Boss Secretary). • Camp-On recall and Hold recall are not forwarded.Ext A Ext BExt C (Yes)Ext A Ext BExt C(Yes) ! ! TYPEDESCRIPTION All Calls Busy or No Answer Follow Me To Outside (CO) LineAll incoming calls are forwarded to another extension. All incoming calls are forwarded to another extension when you do not answer or when your extension is busy. Allows you to set “Call Forwarding — All Calls” feature from another extension. All incoming calls are forwarded to an outside (CO) line.