Panasonic Kx-ta308, Kx-ta616 Advanced Hybrid System Operating Instructions

							2.5 Troubleshooting
Appendix2-11
Appendix
ProblemProbable CausePossible Solution
Nothing is heard in the
handsfree mode.
The unit does not ring.
The display flashes the
following message.
Set Time & Date
The “Headset” mode is
selected.
• An outside (CO) line
number is not programmed.
• The Ringer Volume is set
to “OFF”.
The system internal clock is
not working properly.When the headset is not used, set the
mode to “Handset”.
Refer to “When Using the Headset” in
Proprietary Telephone Settings.
• To program outside (CO) line numbers,
refer to the Installation Manual.
• Increase the Ringer Volume. Refer to
“Volume Control” in Proprietary
Telephone Settings.
Consult with an authorized Panasonic
Factory Service Center.
If a power failure occurs...
Your system enables a conversation between a specific outside (CO) line and extension
(Power Failure Transfer) and supports system data backup.
Power Failure Transfer
A specific extension can be automatically connected to a specific outside (CO) line. This
provides outside (CO) line calls between the following extension and outside (CO) line.
Outside (CO) line 1 is connected to extension jack 01.
Outside (CO) line 4 is connected to extension jack 09.
• All other conversations will be disconnected during a power failure.
• Proprietary telephones (PT) cannot be used during a power failure. A single line telephone
will work in the event of a power failure. Connect the single line telephone to the above
jack.
• When power is restored after a power failure, your system automatically restarts,
maintaining as much of the previous system data as possible. 
						

							2-12Appendix 
						

							Index
Index-1
Index
AAbsent Message Capability .......................... 1-58
Account Code Entry .................................... 1-67
Adjustment ®Control
Alarm Setting (Timed Reminder) ................ 1-72
Alternate Calling Ñ Ring/Voice .................. 1-82
Answering ®Receiving Calls
Automatic Callback Busy Ñ Camp-On ...... 1-30
Automatic Redial .......................................... 1-27
BBackground Music (BGM) .......................... 1-80
Busy Lamp Field (BLF) ................................ 2-3
Busy Station Signaling (BSS) ...................... 1-29
Button
CONF (Conference).................................. 1-11
Day .......................................................... 1-100
DSS (Direct Station Selection) ................ 1-10
Extension Button ConÞrmation ................ 1-81
Flexible CO ................................................ 1-8
Flexible DSS .............................................. 1-8
Flexible MESSAGE.................................... 1-8
FWD/DND (Forward/Do Not Disturb) ....1-12
Group-CO (G-CO) .................................... 1-10
Line Access ................................................ 1-9
Log-In/Log-Out ........................................ 1-12
Lunch ...................................................... 1-100
MESSAGE ................................................ 1-13
Night ...................................................... 1-100
One-Touch Dialing .................................. 1-11
Other CO (O-CO) ...................................... 1-9
PROGRAM ................................................ 1-4
SAVE ........................................................ 1-12
Single-CO (S-CO) ...................................... 1-9
Station Lock ............................................ 1-100
VOLUME control .................................... 1-15
CCall Forwarding ............................................ 1-52
Call Hold ...................................................... 1-38
Call Hold Retrieve ........................................ 1-40
Calling ®Making Calls
Call Park ...................................................... 1-41
Call Pickup.................................................... 1-36
Call Retrieving from a TAM .................... 1-37
Denying/allowing .................................... 1-37
Directed .................................................... 1-36
Group ........................................................ 1-36
Call Pickup Deny .......................................... 1-37
Call Splitting ................................................ 1-47Call Transfer .............................................. 1-102
Call Transfer Ð to Extension ........................ 1-42
Call Transfer Ð to Outside (CO) Line .......... 1-44
Call Waiting .................................................. 1-45
Call Waiting Tone Selection .......................... 1-7
Camp-On (Automatic Callback Busy) ........ 1-30
Canceling
Alarm Setting (Timed Reminder) ............ 1-72
Automatic Callback Busy Ñ Camp-On.... 1-30
BGM ........................................................ 1-80
Call Forwarding ........................................ 1-56
Call Pickup Deny ...................................... 1-37
Call Waiting .............................................. 1-45
Data Line Security .................................... 1-77
Do Not Disturb (DND) ............................ 1-69
Electronic Station Lockout ...................... 1-91
Executive Busy Override Deny ................ 1-33
Handsfree Answerback ............................ 1-35
Message Waiting ...................................... 1-65
Microphone Mute .................................... 1-51
Pickup Dialing .......................................... 1-26
Room Monitor .......................................... 1-76
Station Feature Clear ................................ 1-82
Time (Day/Night/Lunch) Service Setting ..1-95
Timed Reminder, Remote ........................ 1-92
Voice Mail Integration.............................. 1-86
Checking
Alarm Setting (Timed Reminder) ............ 1-73
Extension Button ...................................... 1-81
Message Waiting ...................................... 1-66
Personal Speed Dialing ............................ 1-25
Self-Extension Number ............................ 1-80
Time (Day/Night/Lunch) Service ............ 1-74
Time (Day/Night/Lunch) Service Setting ..1-95
Timed Reminder, Remote ........................ 1-92
Clearing
Message Waiting ...................................... 1-66
Station Feature Clear ................................ 1-82
CONF (Conference) Button.......................... 1-11
Conference (3-party) .................................... 1-59
Conference (5-party) .................................... 1-62
Conference, Unattended .............................. 1-61
ConÞrmation ®Checking
Control
Display Contrast ...................................... 1-14
Handset receiver volume .......................... 1-15
Headset volume ........................................ 1-15
Ringer volume .......................................... 1-15
Speaker volume ........................................ 1-15
Customizing .................................................... 1-5 
						

							Index
Index-2
DData Line Security ........................................ 1-77
Date and Time Setting .................................. 1-90
Day Button .................................................. 1-100
Direct Station Dialing ................................ 1-101
Display
Absent Message ........................................ 1-58
English ........................................................ 2-7
Programming Mode .................................... 1-4
Secret Dialing .......................................... 1-71
Spanish ........................................................ 2-7
Distinctive Dial Tone.................................... 1-88
Do Not Disturb (DND) ................................ 1-69
Do Not Disturb (DND) Override.................. 1-70
Door Opener ................................................ 1-84
Doorphone Call ............................................ 1-83
DSS Console Features .................................. 1-98
Call Transfer .......................................... 1-102
Direct Station Dialing ............................ 1-101
Initial Settings .......................................... 1-98
One-Touch Access for 
System Features .................................. 1-102
One-Touch Dialing ................................ 1-101
DSS (Direct Station Selection) Button ........ 1-10
EElectronic Station Lockout .......................... 1-57
Electronic Station Lockout 
Ð CANCEL ALL ...................................... 1-91
Emergency Call ............................................ 1-21
Exclusive Hold.............................................. 1-39
Executive Busy Override .............................. 1-31
Extension .................................................. 1-31
Outside (CO) Line .................................... 1-32
Executive Busy Override Deny .................... 1-33
Extension Button ConÞrmation .................... 1-81
Extension Password Set ................................ 1-97
External Feature Access .............................. 1-79
FFlash .............................................................. 1-19
Flexible CO Button ........................................ 1-8
Flexible DSS Button ...................................... 1-8
Flexible MESSAGE Button............................ 1-8
Forwarding a Call (Call Forwarding) .......... 1-52
All Calls .................................................... 1-53
Busy or No Answer .................................. 1-54
Cancel ...................................................... 1-56
Follow Me ................................................ 1-55
To Outside (CO) Line .............................. 1-54
FWD/DND (Forward/Do Not Disturb) 
Button ........................................................1-12
GGroup-CO (G-CO) Button ............................ 1-10
HHandsfree Answerback ................................ 1-35
Handsfree Operation .................................... 1-20
Hold
Alarm ...................................... 1-38, 1-39, 2-2
Call (Call Hold) ........................................ 1-38
Call Splitting ............................................ 1-47
Call Waiting .............................................. 1-46
Conference (3-party) ................................ 1-59
Conference (5-party) ................................ 1-62
External Feature Access .......................... 1-79
Exclusively (Exclusive Hold) .................. 1-39
in System Parking Area (Call Park) ........ 1-41
Recall .......... 1-38, 1-39, 1-40, 1-41, 1-61, 2-2
Retrieving (Call Hold Retrieve) .............. 1-40
Transferring after paging .......................... 1-50
IIdle Line Preference........................................ 1-5
Initial Settings .............................................. 1-98
Day, Night and Lunch Buttons 
Assignment ........................................ 1-100
Extension Number Assignment ................ 1-99
One-Touch Access Assignment 
for System Features .............................. 1-99
One-Touch Dialing Assignment .............. 1-99
Station Lock Button Assignment............ 1-100
To cancel after programming ................ 1-100
Intercom Alert Assignment ............................ 1-7
Tone Call .................................................... 1-7
Voice Call .................................................. 1-7
Intercom Calling .......................................... 1-16 
						

							Index
Index-3
LLast Number Redial ...................................... 1-27
LED Indication .............................................. 2-3
CO Button .................................................. 2-3
INTERCOM Button.................................... 2-3
Lever
CONTRAST ............................................ 1-14
HANDSET/HEADSET ............................ 1-14
HANDSET VOLUME.............................. 1-15
RINGER volume ...................................... 1-15
VOLUME control .................................... 1-15
Line
Call Transfer Ð to Outside (CO) Line ...... 1-44
Data Line Security .................................... 1-77
Forwarding a Call (Call Forwarding) Ð  
To Outside (CO) Line .......................... 1-54
Idle Line Preference.................................... 1-5
Line Access Buttons .................................. 1-9
Making Outside Calls Using 
Automatic Line Access ........................ 1-18
Making Outside Calls Using 
Individual Line Access ........................ 1-18
Making Outside Calls Using Individual 
Outside (CO) Line Group Access ........ 1-19
No Line Preference ..............................1-5, 1-6
Outside (CO) Line Ringing Selection ........ 1-6
Outside-to-Outside (CO-to-CO) Line 
Call Limit Warning Tone ...................... 2-2
Preferred Line Assignment Ñ Incoming.... 1-6
Preferred Line Assignment Ñ Outgoing.... 1-5
Prime Line Preference ..........................1-5, 1-6
Ringing Line Preference ............................ 1-6
Line Access Buttons ...................................... 1-9
Lockout ........................................................ 1-89
Log-In/Log-Out ............................................ 1-75
Log-In/Log-Out Button ................................ 1-12
Lunch Button .............................................. 1-100
MMaking Calls
Account Codes (Account Code Entry) .... 1-67
Automatic Line Access ............................ 1-18
Doorphone Call ........................................ 1-83
Emergency Call ........................................ 1-21
Handsfree Operation ................................ 1-20
Individual Line Access ............................ 1-18
Individual Outside (CO) Line 
Group Access ........................................ 1-19
Intercom .................................................... 1-16Operator Call ............................................ 1-17
Outside ...................................................... 1-17
Personal Speed Dialing ............................ 1-24
Redialing Automatically 
(Automatic Redial) .............................. 1-27
Redialing the Last Number Dialed 
(Last Number Redial) .......................... 1-27
Redialing the Saved Number 
(Saved Number Redial) ........................ 1-28
Simply Going Off-Hook 
(Pickup Dialing)  .................................. 1-26
Simply Pressing a Button 
(One-Touch Dialing)  .......................... 1-22
System Speed Dialing .............................. 1-23
Your Privileges at Another Extension 
(Walking COS)  .................................... 1-87
Manager Service Features ............................ 1-90
Date and Time Setting .............................. 1-90
Electronic Station Lockout 
Ð CANCEL ALL .................................. 1-91
Extension Password Set ............................ 1-97
Outgoing Message (OGM) ...................... 1-93
Remote Station Lock ................................ 1-94
Time (Day/Night/Lunch) 
Service Setting ...................................... 1-95
Timed Reminder, Remote 
(Wake-Up Call) .................................... 1-91
MEMORY switch .......................................... 1-4
Message (MESSAGE)
Absent ...................................................... 1-58
Button ...................................................... 1-13
NotiÞcation (Message Waiting)................ 1-65
Outgoing .................................................. 1-93
Voice Mail ................................................ 1-85
MESSAGE Button ........................................ 1-13
Message Waiting .......................................... 1-65
Microphone Mute ........................................ 1-51
Mixed Station Dialing .................................. 1-78
Mode
Automatic ................................................ 1-95
Day .................................................. 1-74, 1-95
Forced ...................................................... 1-67
Lunch .............................................. 1-74, 1-95
Manual ...................................................... 1-95
Night ................................................ 1-74, 1-95
Option ...................................................... 1-67
Verify-All ................................................ 1-67
Verify-Toll ................................................ 1-67
Without Transfer ...................................... 1-43
With Transfer ............................................ 1-43 
						

							Index
Index-4
NNight Button .............................................. 1-100
No Line Preference.................................. 1-5, 1-6
OOne-Touch Access for 
System Features ............................ 1-13, 1-102
One-Touch Dialing............................ 1-22, 1-101
One-Touch Dialing Button .......................... 1-11
Operator Call ................................................ 1-17
Operator Service Features ............................ 1-90
Date and Time Setting .............................. 1-90
Electronic Station Lockout 
Ð CANCEL ALL .................................. 1-91
Outgoing Message (OGM) ...................... 1-93
Remote Station Lock ................................ 1-94
Time (Day/Night/Lunch) 
Service Setting ...................................... 1-95
Timed Reminder, Remote 
(Wake-Up Call) .................................... 1-91
Other CO (O-CO) Button .............................. 1-9
Outgoing Message (OGM) .......................... 1-93
Outside Calling ............................................ 1-17
Automatic Line Access ............................ 1-18
Individual Line Access ............................ 1-18
Individual Outside (CO) Line 
Group Access ........................................ 1-19
Outside (CO) Line Ringing Selection ............ 1-6
PPaging .......................................................... 1-48
All extensions .......................................... 1-48
All extensions & External ........................ 1-49
Answering ................................................ 1-49
Deny .......................................................... 1-51
External .................................................... 1-48
Group ........................................................ 1-48
Room Monitor .......................................... 1-76
Transferring .............................................. 1-50
Paralleled Telephone Connection ................ 1-78
Personal Speed Dialing ................................ 1-24
Pickup Dialing .............................................. 1-26
Power Failure Transfer ........................ 1-89, 2-11
Preferred Line Assignment Ñ Incoming ...... 1-6
No Line Preference .................................... 1-6
Prime Line Preference ................................ 1-6
Ringing Line Preference ............................ 1-6Preferred Line Assignment Ñ Outgoing........ 1-5
Idle Line Preference.................................... 1-5
No Line Preference .................................... 1-5
Prime Line Preference ................................ 1-5
Prime Line Preference ............................ 1-5, 1-6
PROGRAM button ........................................ 1-4
Programming Mode ........................................ 1-4
Proprietary Telephone Setting 
Data Default Set.......................................... 1-7
Pulse to Tone Conversion ............................ 1-81
RReceiving Calls ............................................ 1-34
Automatic Callback Busy 
Ñ Camp-On.......................................... 1-30
Call Pickup................................................ 1-36
Call Waiting .................................... 1-45, 1-46
Doorphone Call ........................................ 1-83
Handsfree Answerback ............................ 1-35
Paging ...................................................... 1-49
Redial
Automatic ................................................ 1-27
Last Number ............................................ 1-27
Saved Number .......................................... 1-28
Remote Station Lock .................................... 1-94
Restoring the MESSAGE Button ................ 1-13
Ringing Line Preference ................................ 1-6
Ringing Pattern Selection ............................ 1-88
Ring Tone ...................................................... 2-2
Callback Ringing (Camp-on Recall) .......... 2-2
Doorphone Ringing .................................... 2-2
Hold Recall ....1-38, 1-39, 1-40, 1-41, 1-61, 2-2
Incoming Calls ............................................ 2-2
Timed Reminder ........................................ 2-2
Room Monitor .............................................. 1-76 
						

							Index
Index-5
SSAVE Button ................................................ 1-12
Saved Number Redial .................................. 1-28
Secret Dialing .............................................. 1-71
Self-Extension Number ConÞrmation .......... 1-80
Single-CO (S-CO) Button .............................. 1-9
Station Feature Clear .................................... 1-82
Station Lock Button .................................... 1-100
Storing
Personal Speed Dialing ............................ 1-24
Pickup Dialing .......................................... 1-26
Saved Number Redial .............................. 1-28
System Speed Dialing .............................. 1-23
Symbol ............................................................ 1-2
System Speed Dialing .................................. 1-23
TTelephone .............................................. 1-2, 1-78
Timed Reminder (Alarm Setting) ................ 1-72
Timed Reminder, Remote 
(Wake-Up Call) ........................................ 1-91
Time (Day/Night/Lunch) Service Setting .... 1-95
Tone ................................................................ 2-2
Alarm .......................................................... 1-4
Busy .................................................. 1-16, 2-2
Call Waiting ................................................ 2-2
Call Waiting Tone Selection ...................... 1-7
ConÞrmation .............................. 1-4, 1-16, 2-2
Dial .................................................... 1-88, 2-2
Distinctive Dial Tone................................ 1-88
Do not Disturb (DND) ...................... 1-16, 2-2
Hold Alarm .............................. 1-38, 1-39, 2-2
Pulse to Tone Conversion ........................ 1-81
Reorder ...................................................... 2-2
Ringback............................................ 1-16, 2-2
Outside-to-Outside (CO-to-CO) Line 
Call Limit Warning ................................ 2-2
Tone Call .................................................... 1-7
Tone Call ........................................................ 1-7
Transferring
after paging (Paging and Transfer) .......... 1-50
One-Touch Transfer.................................. 1-43
Power Failure .................................. 1-89, 2-11
Screened .................................................... 1-42
to an Extension ........................................ 1-42
to an Outside (CO) Line .......................... 1-44
Unscreened .............................................. 1-42
Using a DSS button .................................. 1-43
Without Transfer .......................... 1-43, 1-102
With Transfer ................................ 1-43, 1-102
VVoice Call ...................................................... 1-7
Voice Mail Integration.................................. 1-85
Volume Control (VOLUME) ...................... 1-15
Button ...................................................... 1-15
Handset receiver volume .......................... 1-15
Headset volume ........................................ 1-15
Ringer volume .......................................... 1-15
Speaker volume ........................................ 1-15
VOLUME Control Button ............................ 1-15
WWake-Up Call
Alarm Setting ............................................ 1-72
Timed Reminder, Remote ........................ 1-91
Walking COS ................................................ 1-87 
						

							Memo 
						

							Memo 
						

							Memo