Panasonic Kx Fpg391 Operating Instructions Manual

							3. Telephone
49
Other Fea tures
3.13 Intercom
Intercom calls can be made between a handset 
and the base unit, and between two handsets. 
You can page all handsets at once from the base 
unit, and announce the page to all handsets 
(Voice paging feature).
Page the desired unit(s) by entering the 
extension number, shown in the top right of each 
handset’s display. The base unit’s extension 
number is 0.
LKeep the front cover page open for button 
locations.
3.13.1 Making intercom calls
Handset
1Press {HOLD/INTERCOM}.
2To page the base unit, press {0}.
LThe base unit will beep for 1 minute.
LTo stop paging, press {OFF}.
To page another handset, enter its 
extension number ({1} to {4}).
LThe destination handset will beep for 1 
minute.
3When the paged party answers, talk into the 
handset.
LYou can switch to the speaker by pressing 
{SP-PHONE}. To switch back to the 
receiver, press {TA L K}.
4To end the intercom, press {OFF} or place 
the handset on the charger.
Base unit
You can also locate a misplaced handset by 
paging it (Handset locator).
1Press {LOCATOR/INTERCOM}.
2To page one handset, enter its extension 
number ({1} to {4}).
LThe handset will beep for 1 minute.
LTo stop paging, press {SP-PHONE} or 
{LOCATOR/INTERCOM}.
To page all handsets, press {0}.
LAll handsets will beep for 1 minute.
LIf you press {5} instead, you can make a 
voice announcement that can be heard 
through the speaker of all handsets 
(Voice paging feature).
LYou can talk with the handset user who 
answers first.
3When the paged party answers, talk into 
{MIC}.
4To end the intercom, press {SP-PHONE} or 
{LOCATOR/INTERCOM}.
3.13.2 Answering intercom calls
Handset
When a handset is being paged, it will ring and 
the Ringer/Message alert indicator will flash 
rapidly. The display will show the paging 
extension’s number.
1Press {TA L K}, {SP-PHONE} or 
{HOLD/INTERCOM} to answer the page.
2To end the intercom, press {OFF} or place 
the handset on the charger.
Base unit
When the base unit is being paged, it will ring 
and display the paging extension’s number.
1Press {LOCATOR/INTERCOM} or {SP-
PHONE} to answer the page.
2To end the intercom, press {SP-PHONE} or 
{LOCATOR/INTERCOM}.
Note:
LWhen the ringer volume is OFF (page 29, 
30), the handset and the base unit will ring at 
the low level when paged.
3.14 Transferring a call
A telephone call can be transferred between two 
extensions using the intercom feature.
LKeep the front cover page open for button 
locations.
3.14.1 To transfer a call from the 
handset
1During a phone call, press 
{HOLD/INTERCOM}.
LThe call will be put on hold.
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {4}). During an intercom call
LIf you have difficulty hearing the other 
party, decrease the speaker volume.
LIf you receive a phone call while talking on 
the intercom, you will hear 2 tones (feature 
#73 on page 79, or page 83). To answer 
the call, if you are using the handset, press 
{OFF}, then press {TA L K} or {SP-
PHONE}. If you are using the base unit, 
press {SP-PHONE} 2 times.
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							3. Telephone
50
LIf you do not wish to announce the 
transfer, skip to step 4.
3Wait for the paged party to answer.
LIf the paged party does not answer, press 
{TA L K} or {SP-PHONE} to return to the 
phone call.
4To complete the transfer, press {OFF}.
To answer a transferred call with the base 
unit:
–If the paging party announces the 
transfer, the paging extension’s number is 
displayed. Press {SP-PHONE} or 
{TRANSFER} to answer the page.
LAfter the paging party hangs up the call, 
you can talk to the outside caller.
–If the paging party hangs up before you 
answer the page, “INCOMING CALL” will 
be displayed. Press {SP-PHONE} to take the 
transferred call.
To answer a transferred call with another 
handset:
–If the paging party announces the 
transfer, the calling extension will be 
displayed. Press {TA L K}, {SP-PHONE} or 
{HOLD/INTERCOM} to answer the page.
LAfter the paging party hangs up the call, 
you can talk to the outside caller.
–If the paging party hangs up before you 
answer the page, “Incoming call.” will 
be displayed. Press {TA L K} or {SP-PHONE} 
to take the transferred call.
3.14.2 To transfer a call from the 
base unit
1During a phone call, press {TRANSFER}.
LThe call will be put on hold.
2To page a handset, enter its extension 
number ({1} to {4}).
To page all handsets, press {0}.
LIf you do not wish to announce the 
transfer, skip to step 4.
3Wait for the paged party to answer.
LIf the paged party does not answer, press 
{SP-PHONE} 2 times to return to the 
outside call.
4To complete the transfer, press {SP-
PHONE}.Note:
LEven if you call all handsets, only the handset 
user who answers first can take the 
transferred call.
To answer a transferred call with the 
handset:
–If the paging party announces the 
transfer, the paging extension’s number is 
displayed. Press {TA L K}, {SP-PHONE} or 
{HOLD/INTERCOM} to answer the page.
Example: Base unit is calling
LAfter the paging party hangs up the call, 
you can talk to the outside caller.
–If the paging party hangs up before you 
answer the page, “Incoming call.” will 
be displayed. Press {TA L K} or {SP-PHONE} 
to take the transferred call.
During a transfer
LIf you do not announce the transfer and 
the paged party does not answer within 60 
seconds after you hang up, your extension 
will ring and the call will be returned to 
your phone. You can speak to the caller 
again by pressing {TA L K}, {SP-PHONE} 
on the handset or {SP-PHONE} on the 
base unit. When answering the call again, 
you may also transfer the caller into a 
mailbox (page 68).
If you still do not answer the call within 4 
minutes, the call will be disconnected.
Call from Base
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							3. Telephone
51
3.15 Conference
A conference call allows two extensions to speak 
together with an outside caller. While you are 
talking with a caller, page the base unit or a 
handset to start the conference call.
LKeep the front cover page open for button 
locations.
3.15.1 Handset
1During a phone call, press 
{HOLD/INTERCOM}.
L“IN USE” will flash on the display and the 
call will be put on hold.
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {4}).
3When the paged party answers, press the 
soft key ({CONF}) on your handset to make 
a conference call.
LTo leave the conference, press {OFF}. 
The other two parties can continue the 
conversation.
3.15.2 Base unit
1During an outside call, press 
{LOCATOR/INTERCOM}.
LThe call will be put on hold.
2To page a handset, enter its extension 
number ({1} to {4}).
To page all handsets, press {0}.
3When the paged party answers, press 
{CONF} on the base unit to make a 
conference call.
LTo leave the conference, press {SP-
PHONE}. The other two parties can 
continue the conversation.
During a conference call
LThe phone call can be put on hold by 
pressing {HOLD/INTERCOM} on the 
handset or {HOLD} on the base unit. 
Communications between extensions are not 
suspended. Only the person who placed the 
call on hold can resume the full conference; 
by pressing the soft key ({CONF}) on the 
handset or {CONF} on the base unit.
LOne more extension can join the conference 
call (Call share feature, page 51).
3.16 Call share
2 additional extensions can join an existing 
phone call, for a total of 4 people (including the 
outside caller) taking part in the conference by 
purchasing additional handsets.
LKeep the front cover page open for button 
locations.
3.16.1 To join a conversation 
(Call share feature)
Handset:
Press {TA L K} or {SP-PHONE}.
Base unit:
Press {SP-PHONE}.
3.16.2 To prevent other users 
from joining your conversation 
(Call privacy feature)
You can turn the feature ON during a call using 
the handset. This feature is only available for the 
handset.
Press the soft key ({PRIVACY}) during a phone 
call.
L“PRIVACY” will be displayed on the first line.
LTo turn the feature OFF, press the soft key 
({PRIVACY}) again.
Note:
LThis feature will return to OFF after you hang 
up the call.
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3.17 Room monitor feature
This feature allows you to listen in on a room 
where a handset or base unit is located. The 
monitored extension will not ring, allowing you to 
easily monitor, for example, a baby’s room from 
different areas of the house. If you want to 
prevent your unit from being monitored by other 
extensions, leave this feature OFF (default 
setting). An extension currently in use cannot be 
monitored.
LKeep the front cover page open for button 
locations.
3.17.1 Turning ON the room 
monitor feature (Handset)
This allows the handset to be monitored.
Make sure the handset is not being used.
1Press {MENU}.
2Scroll to “Initial setting” by pressing 
{v} or {e}, then press the soft key 
({SELECT}).
3Scroll to “Room monitor” by pressing {v} 
or {e}, then press the soft key ({SELECT}).
4Press {v} or {e} to select “On”.
5Press the soft key ({SAVE}).
6Press {OFF}.
3.17.2 Turning ON the room 
monitor feature (Base unit)
This allows the base unit to be monitored.
1Press {MENU}.
2Press {#}, then {7}{4}.
3Press {A} or {B} repeatedly to select “ON”.
4Press {SET}.
5Press {MENU}.
Note:
LYou can turn ON the base unit room monitor 
feature using the handset (page 87).
3.17.3 Monitoring a room
Important information:
The unit to be monitored must not be in use.
With the handset
1Press {HOLD/INTERCOM}.
2Press the soft key ({MONITOR}).
3To call the base unit, press {0}.
To call another handset, enter its extension 
number ({1} to {4}).
LYour handset will start to monitor the 
room through the destination unit.
LTo monitor from the speaker, press {SP-
PHONE}. To switch back to the receiver, 
press {TA L K}.
LThe monitored unit will display “Room 
monitor”.
4To end monitoring, press {OFF}.
LThe base unit user can stop being 
monitored by pressing 
{LOCATOR/INTERCOM} or {SP-
PHONE}. The monitored handset user 
can stop being monitored by pressing 
{OFF}.
With the base unit
1Press {LOCATOR/INTERCOM}, then press 
{MUTE}.
2To call the handset, enter its extension 
number ({1} to {4}).
LThe base unit will start to monitor the 
room through the handset.
LThe monitored unit will display “Room 
monitor” then the duration time.
3To end monitoring, press 
{LOCATOR/INTERCOM} or {SP-PHONE}.
LThe monitored handset user can stop 
being monitored by pressing {OFF}.
Note:
LIf the room monitor feature of the destination 
unit is OFF, “DENIED” will be displayed and 
busy tone will sound.
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							4. Fax
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4Fax Sen ding Faxe s
4.1 Sending a fax manually
1Adjust the width of the document guides (1) 
to fit the actual size of the document.
2Insert the document (up to 10 pages) FACE 
DOWN until a single beep is heard and the 
unit grasps the document.
LIf the document guides are not adjusted 
to fit the document, re-adjust them.
3If necessary, press {A} or {B} repeatedly to 
select the desired resolution.
4Press {SP-PHONE}.
5Dial the fax number.
6When a fax tone is heard:
Press {FA X / S TA R T}.
When the other party answers your call:
Ask them to press their start button. When 
the fax tone is heard, press {FAX/START}.
To select the resolution
Select the desired resolution according to the 
type of document.
–“STANDARD”: For printed or typewritten 
documents with normal-sized characters.
–“FINE”: For documents with small print.
–“SUPER FINE”: For documents with very 
small print. This setting is effective only when the other party has a compatible fax 
machine.
–“PHOTO”: For documents containing 
photographs, shaded drawings, etc.
LUsing the “FINE”, “SUPER FINE” and 
“PHOTO” settings will increase transmission 
time.
LIf the resolution setting is changed during 
feeding, it will be effective from the next page.
To redial the last number
1.Press {REDIAL/PAUSE}.
2.Press {FA X / S TA R T}.
LIf the line is busy, the unit will automatically 
redial the number.
LTo cancel redialing, press {STOP}.
To send more than 10 pages at a time
Insert the first 10 pages of the document. Add 
the other pages (up to 10 at a time) before the 
last page feeds into the unit.
Pre-dialing a fax number
You can dial the fax number first before inserting 
the document. This is convenient if you need to 
refer to the document for the other party’s fax 
number.
1.Enter the fax number.
2.Insert the document.
3.Press {FA X / S TA R T}.
Sending from memory (Quick scan feature)
You can scan the document into memory before 
sending. To use this feature, activate feature #34 
(page 77) beforehand.
1.Insert the document.
2.Enter the fax number.
3.Press {FA X / S TA R T}.
LThe document will be fed into the unit and 
scanned into memory. The unit will then send 
the data. If the document exceeds the 
memory capacity, transmission will be 
canceled and this feature will be turned OFF 
automatically. You must send the entire 
document manually.
LThis feature cannot be used if {SP-PHONE} 
on the base unit, {TA L K} or {SP-PHONE} on 
the handset is pressed.
To stop transmission
Press {STOP}.
{A}{B}{STOP}
{FAX/START}
{SET}
{REDIAL/PAUSE}
{SP-PHONE}
{HELP}
1
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							4. Fax
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Sending a fax with the voice guide
You can send documents by following the voice 
guide.
1.Press {HELP} 2 times.
2.Press {SET}.
3.Follow the voice guide.
LAfter transmission, the voice guide will turn 
OFF automatically.
Printing a sending report
A sending report provides you with a printed 
record of transmission results. To print sending 
reports, make sure feature #04 is activated 
(page 75). For an explanation of error messages, 
see page 92.
Printing a journal report
A journal report provides you with a printed 
record of the 30 most recent faxes. To print it 
manually, see page 111. To print it automatically 
after every 30 new fax transmissions and 
receptions, make sure feature #22 is activated 
(page 76). For an explanation of error messages, 
see page 92.
4.2 Documents you can 
send
Minimum document size
Maximum document sizeEffective scanning area
LShaded area will be scanned.
Document weight
LSingle sheet:
45 g/m
2 to 90 g/m2 (12 lb. to 24 lb.)
LMultiple sheets:
60 g/m
2 to 80 g/m2 (16 lb. to 21 lb.)
Note:
LRemove clips, staples or other fasteners.
LDo not send the following types of 
documents: (Make a copy of the document 
and send the copy.)
–Chemically treated paper such as carbon 
or carbonless duplicating paper
–Electrostatically charged paper
–Badly curled, creased or torn paper
–Paper with a coated surface
–Paper with a faint image
–Paper with printing on the opposite side 
that can be seen through the other side, 
such as newsprint
LCheck that ink, paste or correction fluid has 
dried completely.
LTo send a document with a width of less than 
210 mm (8
1/4), we recommend using a copy 
machine to copy the original document onto 
A4 or letter-sized paper, then sending the 
copied document.128 mm
(5)
128 mm
(5)
600 mm
(23 
5/8) 
216 mm
(8 1/2)
216 mm(8 1/2)
208 mm(8 3/16)
 4 mm  4 mm(5/32)
 2 mm  2 mm
(1/16)
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							4. Fax
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4.3 Sending a fax using 
the phone book
Before using this feature, store the desired 
names and telephone numbers into the base 
unit’s phone book (page 39).
LKeep the front cover page open for button 
locations.
1Adjust the width of the document guides to fit 
the actual size of the document.
2Insert the document (up to 10 pages) FACE 
DOWN until a single beep is heard and the 
unit grasps the document.
LIf the document guides are not adjusted 
to fit the document, re-adjust them.
3If necessary, press {A} or {B} repeatedly to 
select the desired resolution (page 53).
4Press {>}.
5Press {A} or {B} repeatedly to display the 
desired item and press {FAX/START}.
Fax auto redial
If the line is busy or if there is no answer, the unit 
will automatically redial the number.
LTo cancel redialing, press {STOP}.
If your unit does not send a fax
LConfirm that you have entered the number 
correctly, and that the number is a fax 
number.
LConfirm that the other party’s fax machine is 
answering by turning ON the connecting tone 
feature (feature #76 on page 79).
4.4 Broadcast 
transmission
By storing the base unit’s phone book items 
(page 39) into the broadcast memory, you can 
send the same document to multiple parties (up 
to 20). Your programmed items will remain in the 
broadcast memory, allowing frequent re-use.
LKeep the front cover page open for button 
locations.
4.4.1 Programming items into 
the broadcast memory
1Press {MENU} repeatedly to display “PHONE 
BOOK SET”.
2Press {#}.
LThe number in brackets indicates the 
number of registered items.
3Press {A} or {B} repeatedly to display the 
desired item.
4Press {SET}.
LTo program other items, repeat steps 3 
and 4 (up to 20 items).
5Press {SET}.
Note:
LIf you program the wrong item, press {STOP} 
after step 4 to erase the item.
LConfirm the stored items by printing a 
broadcast programming list (page 111).
4.4.2 Adding a new item into the 
broadcast memory
After initial programming, you can add new items 
(up to a combined total of 20).
1Press {>}.
2Press {A} or {B} repeatedly to display 
“”.
3Press {MENU}.
4Press {*}.
5Press {A} or {B} repeatedly to display the 
desired item.
6Press {SET}.
LTo add other items, repeat steps 5 and 6 
(up to 20 items).
7Press {STOP}.
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							4. Fax
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4.4.3 Erasing a stored item from 
the broadcast memory
1Press {>}.
2Press {A} or {B} repeatedly to display 
“”.
3Press {MENU}.
4Press {#}.
5Press {A} or {B} repeatedly to display the 
desired item you want to erase.
LTo cancel erasing, press {STOP}.
6Press {SET}.
7Press {SET}.
LTo erase other items, repeat steps 5 to 7.
8Press {STOP}.
4.4.4 Sending the same 
document to pre-programmed 
parties
1Insert the document FACE DOWN.
2If necessary, press {A} or {B} repeatedly to 
select the desired resolution (page 53).
3Press {>}.
4Press {A} or {B} repeatedly to display 
“”.
5Press {START}.
LThe document will be fed into the unit and 
scanned into memory. The unit will then 
send the data to each party, calling each 
number sequentially.
LAfter transmission, the stored document 
will be erased from memory 
automatically, and the unit will 
automatically print a report (Broadcast 
sending report).
Note:
LIf you select “FINE”, “SUPER FINE” or 
“PHOTO” resolution, the number of pages 
that the unit can send will decrease.
LIf the document exceeds the memory 
capacity, transmission will be canceled.
LIf a party is busy or does not answer, it will be 
skipped and redialed later.
To send the same document to a one-time 
group of items
You can also select a one-time group of parties 
to send the same document to. After 
transmission, this group will be deleted.1.Insert the document.
2.Press {>}.
3.Press {A} or {B} repeatedly to display 
“”.
4.Press {SET} to start programming the 
parties you want to send the document to.
5.Press {A} or {B} repeatedly to display the 
desired party.
6.Press {SET}.
LTo program other parties, repeat steps 5 
and 6 (up to 20 items).
7.Press {START} to start transmission to the 
programmed parties.
To cancel broadcast transmission
1.Press {STOP} while “BROADCASTING” is 
displayed.
LThe display will show “SEND 
CANCELED?”.
2.Press {SET}.
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							4. Fax
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Receiving Faxes
4.5 Receiving a fax 
manually – Auto answer 
OFF
4.5.1 Activating TEL mode
Set the fax machine to TEL mode by pressing 
{AUTO ANSWER} repeatedly to display the 
following.
TEL MODE
LThe {AUTO ANSWER} indicator turns OFF.
How to receive phone calls and faxes with 
the base unit
1.Press {SP-PHONE} to answer the call.
2.When:
–document reception is required,–a fax calling tone (slow beep) is heard, or
–no sound is heard,
press {FAX/START}.
CONNECTING.....
LThe unit will start fax reception.
LIf you do not answer the call within 15 
rings, the unit will temporarily activate the 
answering machine. The greeting 
message will then be played and the other 
party can then send a fax. Then the AUTO 
ANSWER mode will be changed to ON 
from OFF. The receiving mode will be set 
to FAX ONLY or TAM/FAX mode, 
depending on the setting of feature #77 
(page 80).
How to receive phone calls and faxes with 
the handset
1.Lift the handset and press {TA L K} or {SP-
PHONE} to answer the call.
2.When:
–document reception is required,
–a fax calling tone (slow beep) is heard, or
–no sound is heard,
press {*}{#}{9} (default fax activation 
code) firmly.
LYou can also press {FAX/START} on the 
base unit.
Note:
LTo receive fax documents using the handset, 
make sure remote fax activation is turned ON 
(feature #41, page 77) beforehand. The 
default setting is ON.
To stop receiving
Press {STOP}.
How to receive faxes with an extension 
telephone
If you have another telephone connected to the 
same line (extension telephone), you can use 
the extension telephone to receive faxes.
1.When the extension telephone rings, lift the 
handset of the extension telephone.
2.When:
–document reception is required,
–a fax calling tone (slow beep) is heard, or
–no sound is heard,
press {*}{#}{9} (default fax activation 
code) firmly.
LThe fax machine will start reception.
3.Replace the handset.
{SP-PHONE}
{FAX/START} {STOP}
AUTO ANSWER
{TALK}
{SP-PHONE}
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							4. Fax
58
Note:
LTo receive fax documents using the 
extension telephone, make sure remote fax 
activation is turned ON (feature #41 on page 
77) beforehand. The default setting is ON.
4.6 Receiving a fax 
automatically – Auto 
answer ON
4.6.1 Activating TAM/FAX mode 
(Telephone Answering 
Machine/Fax mode)
1Make sure feature #77 is set to “TAM/FAX” 
(page 80) beforehand.
2Press {AUTO ANSWER} repeatedly to 
display the following.
TAM/FAX MODE
3 RINGS
LThe unit announces “Answer set” and the 
current day and time.
LThe unit will announce the remaining 
recording time if it is less than 3 minutes.
LThe display will show the ring setting in 
TAM/FAX mode. If you wish to change it, 
press {A} or {B} repeatedly to display 
the desired setting, and press {SET}.
LThe {AUTO A NSWER} indicator turns 
ON.
LIf “GREETING ONLY” is displayed, the 
unit will not record any incoming 
messages (feature #10 on page 75, or 
page 84).
LThe remaining time for recording 
messages will be displayed.
{SET}
{A}{B}
AUTO ANSWER
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