Panasonic Kx Fpg391 Operating Instructions Manual

							11. Caller IQ Feature
109
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
11.3 Available openLCR 
services
You can download the following to your unit by 
registering with www.openLCR.com.
1. Phone book (Handset only)
2. Ringer melodies (Custom ringtones)
3. Function setup for your unit
4. Information content (Weather forecast, 
lottery results, etc.)
LKeep the front cover page open for button 
locations.
11.3.1 To create data on the 
openLCR website
1Access the openLCR’s web site at 
www.openLCR.com.
2Enter your Telephone Number and 
Password, then click [Go].
3Follow the on-screen instructions.
Phone book data (Handset only):
LTo create the phone book data, enter a 
name of up to 16 characters, and a phone 
number of up to 32 digits.
Ringer melodies:
LThe unit stores up to 2 ringer melodies in 
the handset and base unit separately and 
you can select up to 2 ringer melodies as 
ringer tone (page 76, 83).
Function setup:
LSee openLCR’s web site for function 
items available for download.
Information:
LYou can select the information which you 
want to show on the handset display.
Note:
LThe description of www.openLCR.com is 
subject to change without notice.
11.3.2 Download openLCR data 
(computer NOT required)
Each time you download data from openLCR, 
the information stored in your unit will be 
updated. To view up-to-date information, you will 
need to download it to your unit.
1Press {MENU}.
2Scroll to “Caller IQ” by pressing {v} or 
{e}, then press the soft key ({SELECT}).
3Scroll to “Get new info.?” by pressing 
{v} or {e}, then press the soft key ({YES}).
LIf you live in Fort Collins, Colorado, press 
{#} before pressing the soft key 
({YES}).
4Follow the openLCR voice prompt.
LDO NOT place the handset on the 
charger or press {OFF}. If either occur 
the download process will be terminated.
5When download is complete, a beep sounds.
Note:
LIf registration is not completed openLCR will 
only download a sample of openLCR 
service(s). See page 109 for help with 
downloading openLCR services.
11.3.3 View openLCR 
downloaded contents using the 
handset
1Press {MENU}.
2Scroll to “Caller IQ” by pressing {v} or 
{e}, then press the soft key ({SELECT}).
3Press the soft key ({YES}) at “View 
Info.?”.
LIf you have not yet downloaded to your 
unit “Get new info.?” will be 
displayed. See page 108 for registration.
4Scroll to the desired information by pressing 
{v} or {e}.
5When finished, press {OFF} or place the 
handset on the charger.
11.3.4 openLCR download help
How can I customize the information 
downloaded to my unit?
LRegister or login to your account at 
www.openLCR.com and click [Customize] 
on Information Content service from your 
account.
The unit beeps 3 times and/or displays 
“Download incomplete. Try again.”.
LTry again, follow download instruction (page 
109).
LIf occurs again contact openLCR (page 108).
The unit beeps 3 times and/or displays 
“Download incomplete. Phone book 
full.”.
LThe phone book in the unit does not have 
capacity to store existing plus new items.
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							11. Caller IQ Feature
110
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) LErase items that do not exist on the web from 
the phone book of the unit (see page 41).
LFrom the web (www.openLCR.com) enter 
phone book data.
LFollow download instruction (page 109).
11.4 Turning the Caller IQ 
OFF / ON
1Press {MENU}.
2Scroll to “Caller IQ” by pressing {v} or 
{e}, then press the soft key ({SELECT}).
3To  t u r n  O F F :
Scroll to “Turn CIQ off?” by pressing 
{v} or {e}, then press the soft key ({YES}).
L“Caller IQ off” is displayed.
To  t u r n  O N :
Press the soft key ({YES}) at “Turn CIQ 
on?”.
L“Caller IQ on” is displayed.
4Press {OFF}.
LWhen Caller IQ is ON, “[CIQ]” is displayed 
while talking.
{SELECT}{YES}
{OFF}
{e}{v}
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							12. General Information
111
12 General Information Printed Repo rts
12.1 Reference lists and 
reports (Base unit only)
You can print out the following lists and reports 
for your reference.
Setup list:
Provides you with the current settings of the 
base unit programming features (page 75 to 
page 80).
Telephone number list:
Provides you with names and numbers which 
are stored in the phone book of the base unit.
Journal report:
Keeps a record of fax transmission and 
reception. This report can be printed 
automatically after every 30 fax communications 
(feature #22 on page 76).
Printer test:
Allows you to check the print quality of your unit. 
If the test print has a smudge, or blurred points or 
lines, clean the thermal head (page 106).
Broadcast programming list:
Provides you with names and numbers which 
are stored in the broadcast memory (page 55).
Caller ID list:
Keeps a record of the last 30 different callers of 
the base unit after subscribing to a Caller ID 
service. To print automatically after every 30 new 
calls, activate feature #26 (page 77).
1Press {MENU} repeatedly to display “PRINT 
REPORT”.
2Press {} repeatedly to display the 
desired item.
3Press {SET} to start printing.
LTo stop printing, press {STOP}.
4Press {MENU}.
{SET}
{STOP}{MENU}
{}
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							12. General Information
112
Specifications
12.2 Technical data about 
this product
12.2.1 Base unit
Applicable lines:
Public Switched Telephone Network
Document size:
Max. 216 mm (8
1/2) in width, Max. 600 mm 
(235/8) in length
Effective scanning width:
208 mm (8
3/16)
Effective printing width:
Letter/Legal: 208 mm (8
3/16)
A4: 202 mm (715/16)
Transmission speed
*1:
Approx. 15 s/page*2
Scanning density:
Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch) (standard 
resolution)
7.7 lines/mm (196 lines/inch) (fine/photo 
resolution)
15.4 lines/mm (392 lines/inch) (super fine 
resolution)
Photo resolution:
64 levels
Scanner type:
Contact Image Sensor
Printer type:
Thermal Transfer on plain paper
Data compression system:
Modified Huffman (MH), Modified READ (MR)
Modem speed:
9,600 / 7,200 / 4,800 / 2,400 bps; Automatic 
Fallback
Operating environment:
5 °C – 35 °C (41 °F – 95 °F), 20 % – 80 % RH 
(Relative Humidity)
Dimensions:
Approx. height 128 mm × width 324 mm × depth 
242 mm (5
1/32 × 123/4 × 917/32)
Mass (Weight):
Approx. 3.1 kg (6.8 lb.)
Power consumption:
Standby: Approx. 4.5 W
Transmission: Approx. 12 W
Reception: Approx. 50 W (When receiving a 20 
% black document)
Copy: Approx. 50 W (When copying a 20 % black 
document)Maximum: Approx. 135 W (When copying a 100 
% black document)
Power supply:
120 V AC, 60 Hz
Fax memory capacity
*3:
Transmission: Approx. 25 pages
Reception: Approx. 28 pages
Voice memory capacity
*4:
Standard recording mode: approx. 15 minutes of 
recording time.
Enhanced recording mode: approx. 7 minutes of 
recording time.
*1 Transmission speed varies depending on 
page content, resolution, telephone line 
conditions, and the other party’s machine.
*2 Transmission speed is based upon the ITU-T 
No. 1 Test Chart and original mode. If the 
capabilities of the other party’s machine are 
inferior to your unit, the transmission speed 
may be lower.
*3 If an error occurs during fax reception, such 
as a paper jam or if the recording paper runs 
out, the fax and subsequent faxes will be 
retained in memory.
*4 Including greeting messages. Total recording 
time may be reduced by the calling party’s 
background noise.
ITU-T No. 1 Test Chart
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							12. General Information
113
Recording paper specifications
Recording paper size:
Letter: 216 mm × 279 mm (81/2 × 11)
Legal: 216 mm × 356 mm (81/2 × 14)
A4: 210 mm × 297 mm (81/4 × 1111/16)
Recording paper weight:
60 g/m
2 to 90 g/m2 (16 lb. to 24 lb.)
Note for recording paper:
LDo not use the following types of paper:
–Paper with a cotton and/or fiber content 
that is over 20 %, such as letterhead 
paper or paper used for resumes
–Extremely smooth or shiny paper, or 
paper that is highly textured
–Coated, damaged or wrinkled paper
–Paper with foreign objects attached, such 
as tabs or staples
–Paper which has dust, lint or oil stains
–Paper that will melt, vaporize, discolor, 
scorch or emit dangerous fumes near 200 
°C (392 °F), such as vellum paper. These 
materials may transfer onto the fusing 
roller and cause damage.
–Moist paper
LSome paper only accepts print on one side. 
Try using the other side of the paper if you are 
not happy with the print quality or if 
misfeeding occurs.
LFor proper paper feeding and best print 
quality, we recommend using long-grained 
paper.
LDo not use paper of different types or 
thickness at the same time. This may cause a 
paper jam.
LAvoid double-sided printing.
LDo not use paper printed from this unit for 
double-sided printing with other copiers or 
printers. This may cause a paper jam.
LTo avoid curling, do not open paper packs 
until you are ready to use the paper. Store 
unused paper in the original packaging, in a 
cool and dry location.
12.2.2 Handset
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
5.76 GHz – 5.84 GHz
Dimensions:
Approx. height 220 mm × width 53 mm × depth 
37 mm (8
21/32 × 23/32 × 115/32)
Mass (Weight):
Approx. 210 g (0.46 Ib.)
Power supply:
Ni-MH battery (3.6 V, 830 mAh)
Security codes:
1,000,000
12.2.3 Charger unit
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Dimensions:
Approx. height 69 mm × width 74 mm × depth 
100 mm (2
23/32 × 229/32 × 315/16)
Mass (Weight):
Approx. 95 g (0.21 lb.)
Power consumption:
Standby: Approx. 0.8 W
Maximum: Approx. 4.0 W
Power supply:
AC adaptor (120 V AC, 60 Hz)
Note:
LDesign and specifications are subject to 
change without notice.
LThe pictures and illustrations in these 
instructions may vary slightly from the actual 
product.
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							12. General Information
114
FCC and  Other In formatio n
12.3 FCC and Other Information
This equipment complies with Part 68 of the FCC 
rules and the requirements adopted by the ACTA. 
On the rear of this equipment is a label that 
contains, among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be provided to the 
telephone company.
 Registration No .....(found on the rear of the unit)
 Ringer Equivalence No. (REN)
...............................(found on the rear of the unit)
A plug and jack used to connect this equipment to 
the premises wiring and telephone network must 
comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant 
telephone cord and modular plug is provided with 
this product. It is designed to be connected to a 
compatible modular jack that is also compliant.
The REN is used to determine the number of 
devices that may be connected to a telephone line. 
Excessive RENs on a telephone line may result in 
the devices not ringing in response to an incoming 
call. In most but not all areas, the sum of RENs 
should not exceed five (5.0).To be certain of the 
number of devices that may be connected to a 
line, as determined by the total RENs, contact the 
local telephone company. For products approved 
after July 23, 2001, the REN for this product is part 
of the product identifier that has the format 
US:AAAEQ##TXXXX. The digits represented by 
## are the REN without a decimal point (e.g.,03 is 
a REN of 0.3).
If this equipment causes harm to the telephone 
network, the telephone company will notify you in 
advance that temporary discontinuance of service 
may be required. But if advance notice isn’t 
practical, the telephone company will notify the 
customer as soon as possible. Also, you will be 
advised of your right to file a complaint with the 
FCC if you believe it is necessary.
The telephone company may make changes in its 
facilities, equipment, operations or procedures that 
could affect the operation of the equipment. If this 
happens the telephone company will provide 
advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for 
repair or warranty information, please contact a 
Factory Servicenter or other Authorized Servicer. If 
the equipment is causing harm to the telephone 
network, the telephone company may request that 
you disconnect the equipment until the problem is 
resolved.Connection to party line service is subject to state 
tariffs. Contact the state public utility commission, 
public service commission or corporation 
commission for information.
If your home has specially wired alarm equipment 
connected to the telephone line, ensure the 
installation of this equipment does not disable your 
alarm equipment. If you have questions about 
what will disable alarm equipment, consult your 
telephone company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might 
be heard in your Hearing Aid. Some Hearing Aids 
are not adequately shielded from external RF 
(radio frequency) energy. If noise occurs, use an 
optional headset accessory or the speakerphone 
option (if applicable) when using this phone. 
Consult with your audiologist or Hearing Aid 
manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy 
commonly emitted by digital devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR) MAKING TEST CALLS TO 
EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the 
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, 
such as early morning or late evenings.
The software contained in this equipment to allow 
user access to the network must be upgraded to 
recognize newly established network area codes 
and exchange codes as they are placed into 
service. Failure to upgrade the premises systems 
or peripheral equipment to recognize the new 
codes as they are established will restrict the 
customer and the customer’s employees from 
gaining access to the network and to these codes.
This device complies with Part 15 of the FCC 
Rules. Operation is subject to the following two 
conditions:
(1) This device may not cause harmful 
interference, and (2) this device must accept any 
interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured 
when using this phone.
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							12. General Information
115
CAUTION:
Any changes or modifications not expressly 
approved by the party responsible for compliance 
could void the user’s authority to operate this 
device.
NOTE:
This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These 
limits are designed to provide reasonable 
protection against harmful interference in a 
residential installation. This equipment generates, 
uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with 
the instructions, may cause harmful interference 
to radio communications. However, there is no 
guarantee that interference will not occur in a 
particular installation. If this equipment does 
cause harmful interference to radio or television 
reception, which can be determined by turning 
the equipment off and on, the user is encouraged 
to try to correct the interference by one or more of 
the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the 
equipment and receiver.
— Connect the equipment into an outlet on a 
circuit different from that to which the receiver 
is connected.
— Consult the dealer or an experienced radio/TV 
technician for help.
Some cordless telephones operate at frequencies 
that may cause interference to nearby TVs and 
VCRs. To minimize or prevent such interference, 
the base of the cordless telephone should not be 
placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless 
telephone further away from the TV or VCR. This 
will often reduce, or eliminate, interference.
FCC RF Exposure Warning:
This product complies with FCC radiation 
exposure limits set forth for an uncontrolled 
environment. To comply with FCC RF exposure 
requirements the base unit must be installed and 
operated with its antenna located 20 cm or more 
between antenna and all person’s body 
(excluding extremities of hands, wrist and feet). 
The handset unit may be carried and operated 
with only the specific provided belt-clip. Other 
non-tested belt-clips or similar body-worn 
accessories may not comply and must be 
avoided. The base and handset units must not be 
co-located or operated in conjunction with any 
other antenna or transmitter.
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							12. General Information
116
Limite d Wa rranty
12.4 Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY, 
DIVISION OF MATSUSHITA ELECTRIC 
CORPORATION OF AMERICA
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC SALES COMPANY,
DIVISION OF MATSUSHITA
ELECTRIC OF PUERTO RICO, INC.,
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Panasonic Facsimile Product 
Limited Warranty
Limited Warranty  Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic 
Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) 
will, for the length of the period indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) 
replace it with a new or a refurbished product. The decision to repair or replace will be made by the 
warrantor.
Batteries, antennas, optional accessories (such as additional handsets), ink film, toner cartridge, drum unit, 
and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not warranted under this Limited 
Warranty.
 
During the “Labor” Limited Warranty period there will be no charge for labor.  During the “Par ts” Limited 
Warranty period, there will be no charge for parts.  You must carry-in or mail-in your product during the 
Limited Warranty period.  This Limited Warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only 
covers products purchased as new.  A purchase receipt or other proof of the original purchase date is 
required for Limited Warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329)
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.  
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT 
COVER normal wear and tear or cosmetic damage.  The Limited Warranty ALSO DOES NOT COVER 
damages which occurred in shipment, or failures which are caused by products not supplied by the 
warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from 
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up 
adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance, 
power line surge, improper voltage supply, lightning damage, modification, or commercial use (such as in a 
hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a 
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY 
COVERAGE”.  THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF 
THIS LIMITED WARRANTY.  (As examples, this excludes damages for lost time, cost of having someone 
remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not 
exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
FAX categories Parts Labor
Laser Facsimile Thermal Transfer Facsimile 6 Months
1 (one) Year6 Months
1 (one) Year
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							12. General Information
117
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations 
on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from 
state to state. If a problem with this product develops during or after the Limited Warranty period, you may 
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the 
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR 
RESPONSIBILITY.
For In Limited Warranty product service
 Call toll-free 1-800-HELP-FAX (1-800-435-7329) 
for the location of an authorized servicenter.
For out of Limited Warranty technical and 
troubleshooting support: Panasonic offers two 
value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee 
based support: 1-900-FAX-HELP (1-900-329-
4357)
This exceptional service is charged directly to 
your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC): 
1-800-435-7329
PPSC provides toll free troubleshooting support 
at only $7.99 for a one time sampler or $23.95 
for a one year or 5 call membership. These 
services are billed directly to your major credit 
card.
Both of these comprehensive programs provide 
real time, live agent support for customers who 
are not eligible for coverage under the limited 
warranty.
Terms and prices are subject to change without 
notice.When you ship the product
 Carefully pack your unit, preferably in the original 
carton.
 Attach a letter, detailing the symptom or problem, 
to the outside of the carton.
 Send the unit to an authorized servicenter, 
prepaid and adequately insured.
 Do not send your unit to the Panasonic 
Consumer Electronics Company or to any 
executive or regional sales office. These 
locations do not repair consumer products.
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							12. General Information
118
Customer Services
12.5 Customer Services directory
Customer Services Directory
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company 
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300   Fax (787) 768-2910
For hearing or speech impaired TTY users, TTY: 1-866-741-6422
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Instruction Books online for all Panasonic 
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 8 pm, EST.)  
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or E-mail us via: 
[email protected]
Contact:
For in Limited Warranty programming and Troubleshooting Support:
Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)
For out of Limited Warranty technical and troubleshooting support: 
Panasonic offers two value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357)
This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC): 1 800 435 7329
PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a 
one year or 5 call membership. These services are billed directly to your major credit card.
Both of these comprehensive programs provide real time, live agent support for customers who are not 
eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.
Accessory Purchases
Service in Puerto Rico
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