Panasonic Kx Fpg391 Operating Instructions Manual

							3. Telephone
39
3.3.2 With the base unit
LYou can also send faxes using the phone 
book (page 55).
1Press {MENU} repeatedly to display “PHONE 
BOOK SET”.
2Press {*}.
LThe display shows the number of items in 
the phone book for a few seconds.
3Enter the name, up to 16 characters. (see 
page 32 for instructions).
4Press {SET}.
5Enter the telephone number, up to 32 digits.
6Press {SET}.
LTo program other items, repeat steps 3 to 
6.
7Press {MENU}.
Helpful hints:
LFor your convenience, HELP-FAX (1-800-
435-7329) has been stored in the base unit 
phone book. If you cannot solve a problem, 
call this number from the base unit (page 40). 
If not needed, you can erase it (page 41).
LYou can confirm the stored items by printing 
the telephone number list (page 111).
To correct a mistake
Press {} to move the cursor to the 
incorrect character/number, and then make the 
correction.
To delete a character/number
Press {} to move the cursor to the 
character/number you want to delete, and press 
{STOP}.
LTo erase all of the characters/numbers, press 
and hold {STOP}.
3.4 Making a phone call 
using the phone book
Before using this feature, store the desired 
names and telephone numbers in the phone 
book (page 38, 39).
LKeep the front cover page open for button 
locations.
3.4.1 With the handset
Make sure the handset is not being used.
1Press the soft key ({C}).
LYou can press the soft key ({SEARCH}) 
to display the first item.
2Press {v} or {e} repeatedly to display the 
desired item.
3Press {TA L K}, {SP-PHONE} or the soft key 
({CALL}).
LThe unit will start dialing automatically.
To search for a name by initial
Example:“LISA”
1.Press the soft key ({C}).
2.Press {5} repeatedly to display any name 
with the initial “L” (see the character table, 
page 38).
LTo search for symbols (not letters or 
numbers), press {1}.
3.Press {v} repeatedly to display “LISA”.
LTo stop the search, press {OFF}.
LTo dial the displayed number, press 
{TA L K}, {SP-PHONE} or the soft key 
({CALL}).
Chain dial feature
You can dial a combination of phone book items 
during the same call. This feature is useful if for 
example, you want to dial a number, then enter a 
PIN. All items must be stored in the phone book 
beforehand (page 38).
1.During a phone call, press {MENU}.
2.Press the soft key ({SELECT}) at “1=Phone 
book”, or press {1}.
3.Press {v} or {e} repeatedly to display the 
desired item.
4.Press the soft key ({CALL}).
LThe unit will start dialing automatically.
LIf required, repeat steps 1 to 4 for any 
remaining numbers.
{SET}
{STOP}
{MENU} {}
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							3. Telephone
40
Note:
LIf you have rotary or pulse service, you need 
to press {*} before pressing {MENU} in 
step 1 to change the dialing mode 
temporarily to tone.
LTo prevent misdialing, we recommend you 
add pauses where needed when storing 
numbers. For example, add pauses after a 
telephone number when storing in the phone 
book (page 38) if a PIN number is to be dialed 
after it.
3.4.2 With the base unit
1Press {>}.
2Press {A} or {B} repeatedly to display the 
desired item.
3Press {SP-PHONE}.
LThe unit will start dialing automatically.
To search for a name by initial
Example:“LISA”
1.Press {>}.
2.Press {A} or {B} to initiate the phone book.
3.Press {5} repeatedly to display any name 
with the initial “L” (see the character table, 
page 38).
LTo search for symbols (not letters or 
numbers), press {1}.
4.Press {B} repeatedly to display “LISA”.
LTo stop the search, press {STOP}.
LTo dial the displayed number, press {SP-
PHONE}.
3.5 Editing a stored item
LKeep the front cover page open for button 
locations.
3.5.1 With the handset
Make sure the handset is not being used.
1Press the soft key ({C}).
2Press {v} or {e} repeatedly to display the 
desired item.
3Press the soft key ({EDIT}).
LIf you do not need to edit the name, skip 
to step 5.
4Edit the name. For further details, see the 
storing procedure on page 38.
5Press {v}.
LIf you do not need to edit the telephone 
number, skip to step 7.
6Edit the telephone number. For further 
details, see the storing procedure on page 
38.
7Press {v}.
8Press the soft key ({SAVE}).
9Press {OFF}.
3.5.2 With the base unit
1Press {>}.
2Press {A} or {B} repeatedly to display the 
desired item.
3Press {MENU}.
4Press {*}.
LIf you do not need to edit the name, skip 
to step 6.
5Edit the name. For further details, see the 
storing procedure on page 39.
6Press {SET}.
LIf you do not need to edit the telephone 
number, skip to step 8.
7Edit the telephone number. For further 
details, see the storing procedure on page 
39.
8Press {SET}.
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							3. Telephone
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3.6 Erasing a stored item
LKeep the front cover page open for button 
locations.
3.6.1 With the handset
Make sure the handset is not being used.
1Press the soft key ({C}).
2Press {v} or {e} repeatedly to display the 
desired item.
3Press the soft key ({ERASE}).
4Press the soft key ({YES}).
LTo cancel erasing, press the soft key 
({NO}).
LTo erase other items, repeat steps 2 to 4.
5Press {OFF}.
3.6.2 With the base unit
1Press {>}.
2Press {A} or {B} repeatedly to display the 
desired item.
3Press {MENU}.
4Press {#}.
LTo cancel erasing, press {STOP}.
5Press {SET}.
Another method to erase a stored item
1.Press {>}.
2.Press {A} or {B} repeatedly to display the 
desired item.
3.Press {ERASE}.
4.Press {SET}.
3.7 Copying phone book 
items
You can copy one or all of the phone book items 
between a handset and the base unit or between 
two handsets. The destination unit will save the 
items in its phone book.
LKeep the front cover page open for button 
locations.
Important:
LMake sure the base unit, your handset 
and the destination unit are not being 
used when copying directory items.
Handsets must be operated near the base 
unit and while OFF the charger.
LOnce copying has started, do not place 
your handset on the charger until it is 
complete, otherwise, copying will be 
stopped.
LIf an outside call is received during the 
phone book copy, copying will be 
stopped. You will need to copy the item(s) 
later.
3.7.1 From a handset to the base 
unit or another handset
Copying one phone book item
1Press {MENU}.
2Scroll to “Copy phone book” by pressing 
{v} or {e}, then press the soft key 
({SELECT}).
3Press the soft key ({SELECT}) at “Copy 1 
item”.
4To copy to the base unit, press {0}.
To copy to another handset, enter its 
extension number ({1} to {4}).
LYou can also select the extension number 
by pressing {v} or {e} (“0” for the base 
unit, “1” to “4” for another handset).
5Press the soft key ({NEXT}).
6Press {v} or {e} repeatedly to display the 
desired item.
LTo search for the item by initial, see page 
39.
7Press the soft key ({SEND}).
L When the item has been copied, 
“Complete” will be displayed and a 
beep will sound.
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							3. Telephone
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LThe destination unit display will show 
“PHONE BOOK RECEIVING”, then 
“PHONE BOOK RECEIVED”.
LTo copy another item, repeat steps 6 and 
7.
8Press {OFF}.
Copying all the phone book items
1Press {MENU}.
2Scroll to “Copy phone book” by pressing 
{v} or {e}, then press the soft key 
({SELECT}).
3Scroll to “Copy all items” by pressing 
{v} or {e}, then press the soft key 
({SELECT}).
4To copy to the base unit, press {0}.
To copy to another handset, enter its 
extension number ({1} to {4}).
LYou can also select the extension number 
by pressing {v} or {e} (“0” for the base 
unit, “1” to “4” for another handset).
5Press the soft key ({SEND}).
LWhen all items have been copied, 
“Complete” will be displayed and a 
beep will sound.
LThe destination unit display will show 
“PHONE BOOK RECEIVING”, then 
“PHONE BOOK RECEIVED”.
LTo copy items to another extension, 
repeat steps 3 to 5.
6Press {OFF}.
3.7.2 From the base unit to a 
handset
Copying one phone book item
1Press {MENU}.
2Press {#}, then {5}{9}.
3Press {A} or {B} repeatedly to display “1 
ITEM”.
4Press {SET}.
5Enter the extension number ({1} to {4}).
LYou can also select the extension number 
by pressing {A} or {B} (“1” to “4”).
6Press {SET}.
7Press {A} or {B} repeatedly to display the 
desired item.
LTo search for the item by initial, see page 
40.
8Press {SET}.LWhen the item has been copied, 
“COMPLETE” will be displayed and a 
beep will sound.
LThe destination handset display will show 
“Phone book Receiving”, then 
“Phone book Received”.
LTo copy another item, repeat steps 7 and 
8.
9Press {MENU}.
Copying all the phone book items
1Press {MENU}.
2Press {#}, then {5}{9}.
3Press {A} or {B} repeatedly to display “ALL 
ITEMS”.
4Press {SET}.
5Enter the extension number ({1} to {4}).
LYou can also select the extension number 
by pressing {A} or {B} (“1” to “4”).
6Press {SET}.
LWhen all items have been copied, 
“COMPLETE” will be displayed and a 
beep will sound.
LThe destination handset display will show 
“Phone book Receiving”, then 
“Phone book Received”.
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							3. Telephone
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Caller ID
3.8 Caller ID service
This unit is compatible with the Caller ID 
service offered by your local telephone 
company. To use this unit’s Caller ID 
features, you must subscribe to a Caller ID 
service.
Make sure the following ring settings are set 
to 2 or more rings beforehand.
–TAM ring setting (feature #06 on page 75) 
and FAX ring setting (feature #06 on page 75)
LKeep the front cover page open for button 
locations.
3.8.1 How Caller ID is displayed 
and announced
The calling party’s name or telephone number 
will be displayed after the 1st ring, then the 
handset and base unit will announce the 
displayed name (example: “Call from SAM LEE”) 
after the 2nd ring (Talking Caller ID feature, 
page 43). You then have the option of whether or 
not to answer the call.
The unit will automatically store caller 
information (name, telephone number, date and 
time of the call, the number of times called) from 
the 30 most recent callers. Caller information is 
stored by the most recent to the oldest call. 
When the 31st call is received, the oldest call is 
deleted.
Caller information can be viewed on the display 
one item at a time (page 44) or confirmed by 
printing the Caller ID list (page 111).
LIf the unit is connected to a PBX (Private 
Branch Exchange) system, caller information 
may not be received properly. Consult your 
PBX supplier.
LIf the unit cannot receive caller information, 
the following will be displayed:
“OUT OF AREA”: The caller dialed from an 
area which does not provide Caller ID 
service.
“PRIVATE CALLER”: The caller requested 
not to send caller information.
“LONG DISTANCE”: The caller made a long 
distance call.
LThe name display service may not be 
available in some areas. For further 
information, please contact your telephone 
company.
LIf the handset has lost communication with 
the base unit when a call is received, caller 
information will not be recorded in the 
handset.
To confirm caller information using the 
Caller ID list (Base unit only)
–To print manually, see page 111.
–To print automatically after every 30 new 
calls, activate feature #26 (page 77).
Call Waiting Caller ID feature
If you subscribe to both Caller ID and Call 
Waiting services, when a second call is received 
during a conversation, you will hear a call-waiting 
tone and the display will show the second caller’s 
information.
Press {FLASH/CALL WAIT} to answer the 
second call.
LThe first call is put on hold and you can 
answer the second call.
LTo return to the first caller, press 
{FLASH/CALL WAIT} again.
Note:
LThe second caller’s information will not be 
displayed when:
–the first call is placed on hold.
–the answering machine is recording an 
incoming message,
–an extension telephone on the same line 
is in use, or
–you are sending or receiving a fax 
document.
LPlease contact your telephone company for 
details and availability of this service in your 
area.
Talking Caller ID feature
You can set the Talking Caller ID feature 
ON/OFF for the handset and base unit 
separately. The default setting is ON.
–To set the Talking Caller ID feature for the 
handset, see page 84.
–To set the Talking Caller ID feature for the 
base unit, see feature #21 on page 76.
You can also set the Talking Caller ID feature 
for the base unit using the handset (page 84).
LIf the unit does not receive Caller ID 
information, the unit will announce “Call from 
out of area”, “Call from private caller”, or “Call 
from long distance”. If a call is received from 
an area where name display service is not 
available, “Number available” will be 
announced and the caller’s number will be 
displayed.
LIf the ringer volume of the handset and the 
base unit is OFF, caller names will not be 
announced. The announcement is heard at 
the handset ringer volume (page 29) or base 
unit ringer volume (page 30).
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LIf an outside call is received during on an 
intercom call between the handset and base 
unit, other handsets will ring, but the caller’s 
name will not be announced.
If you have Call Waiting service, the second 
caller’s information will be displayed but not 
announced (For Call Waiting Service users, 
see page 43).
LNames may not always be pronounced as 
expected.
LThe unit will announce each letter of 
abbreviations, such as “Co.” and “Inc.”.
LCaller ID supports names of up to 15 
characters. If the caller’s name has more 
than 15 characters, the name will not be 
displayed or announced correctly.
LIf you subscribe to a Distinctive Ring Service 
from your telephone company with 2 or 3 
consecutive rings, your unit may mute one or 
more of the rings in order to announce the 
name of the caller.
LThe unit will announce the caller’s name after 
the 2nd ring. If you set the TAM/FAX ring 
setting to “2”, the unit will not announce the 
caller’s name. If “Toll saver” is selected, 
and there is a new message, the unit will not 
announce the caller’s name. The TAM/FAX 
ring setting can be changed by feature #06 
on page 75, or page 84.
3.9 Viewing and calling 
back using caller 
information
Using caller information, you can easily see who 
has called you and return their calls.
Important:
LCalling back will not be possible if the 
caller information does not include a 
telephone number.
3.9.1 With the handset
The unit will tell you how many calls you missed 
while you were out or unavailable to answer the 
phone.
Note:
L{CID} (1) will also appear when the unit has 
received new calls.
Make sure the handset is not being used.
1Press the soft key ({CID}), {v} or {e} to 
display “Caller list”.
2Press {v} to search from the most recently 
received caller information.
LIf you press {e}, the display order will be 
reversed.
3Press {TA L K} or {SP-PHONE} to return the 
call.
LThe unit will start dialing automatically.
Note:
LThe same caller information which has been 
answered or viewed on one handset will be 
{TALK} {CID}
{SP-PHONE}{e}{v} {EDIT}
{OFF}
10 missed calls
C I DP L A Y
1
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							3. Telephone
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displayed as “missed” on the other 
handsets.
What “,” means
“,” on the display means the call has already 
been viewed or answered.
LIf the same caller calls again, the call entry 
with “,” will be replaced with the new call 
entry.
If the same caller calls more than once
The number of times the same caller called 
(“×2” to “×9”) will be displayed. Only the date 
and time of the most recent call will be stored.
Example: The same person called 3 times.
LAfter checking “×2” to “×9” will be replaced 
with a “,”.
To stop viewing
Press {OFF} after step 2.
To edit a telephone number before calling 
back/storing
Press the soft key ({EDIT}) repeatedly after step 
2. Each time you press the soft key ({EDIT}), the 
telephone number will be changed as follows:
1 Local telephone number only (area code 
omitted)
2 Area code – Local telephone number
3 1 – Area code – Local telephone number (“1” 
added)
LTo return a call, press {TA L K} or {SP-
PHONE}.
LTo store a number in the phone book, follow 
from step 3 of the handset storing procedure 
on page 48.
Note:
LThe unit provides an auto edit feature for 
Caller ID numbers. For details, see page 46.
3.9.2 With the base unit
1Press {CALLER ID}.
2Press {B} to search from the most recently 
received caller information.
LIf you press {A}, the display order will be 
reversed.
3Press {SP-PHONE} to return the call.
LThe unit will start dialing automatically.
LTo send a fax, insert the document FACE 
DOWN and press {FA X / S TA R T}.
Note:
LWhen the unit could not receive a name, the 
display will show “NO NAME RCVD”.
To change the way caller information is 
displayed
Press {CALLER ID} repeatedly after step 2.
Example:SAM LEE
11:20A Jul 20
b
1345678
11:20A Jul 20
What “,” means
“,” on the display means the call has already 
been viewed or answered.
Example:SAM LEE
11:20A Jul 20,
LIf the same caller calls again, the call entry 
with “,” will be replaced with the new call 
entry.
If the same person calls more than once
The number of times the same caller called 
(“×2” to “×9”) will be displayed. Only the date 
and time of the most recent call will be stored.
Example: The same person called 3 times.
SAM LEE
10:30P Jul 20×3
Example:SMITH,JACK
1-555-333-4444
3:10P JUN.10
SMITH,JACK
1-555-333-4444
3:10P JUN.10 3
{FAX/START}
{CALLER ID}
{A}{B}
{SP-PHONE} {STOP}
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							3. Telephone
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LAfter checking “×2” to “×9” will be replaced 
with a “,”.
To stop viewing
Press {STOP} after step 2.
To edit a telephone number before calling 
back/storing
Press {*} repeatedly after step 2. Each time 
you press {*}, the telephone number will be 
changed as follows:
1 Local telephone number only (area code 
omitted)
2 Area code – Local telephone number
3 1 – Area code – Local telephone number (“1” 
added)
LTo return a call, press {SP-PHONE}.
LTo store the number in the phone book, follow 
from step 3 of the base unit storing procedure 
on page 48.
Note:
LThe unit provides an auto edit feature for 
Caller ID numbers. For details, see page 46.
3.10 Caller ID number auto 
edit feature
Once you call back an edited number, this unit 
can automatically edit incoming phone numbers 
from the same area code each time you receive 
a call. For example, it can ignore the area code of 
calls originating from your area code, so that you 
can call these numbers using caller information 
without dialing the area code.
To activate this feature, you must edit a caller 
information by selecting pattern 1, 2 or 3 
(page 45, 46), then make a call to that number. 
After that, calls from numbers in that area code 
will be edited automatically. The handset and 
base unit can remember up to 4 area codes each 
to be edited according to patterns 1 and 2.
When more than 5 area codes are edited, older 
area codes are reset to pattern 3. Phone 
numbers from the 4 most recently edited area 
codes will be automatically edited.
This feature can be turned ON using either the 
handset or the base unit. The default setting is 
ON.
3.10.1 Turning ON the Caller ID 
number auto edit feature
LKeep the front cover page open for button 
locations.
With the handset
Make sure the handset is not being used.
1Press {MENU}.
2Scroll to “Initial setting” by pressing 
{v} or {e}, then press the soft key 
({SELECT}).
3Scroll to “Caller ID edit” by pressing 
{v} or {e}, then press the soft key 
({SELECT}).
4Press {v} or {e} to select “On”.
5Press the soft key ({SAVE}).
6Press {OFF}.
With the base unit
1Press {MENU}.
2Press {#}, then {7}{5}.
3Press {A} or {B} repeatedly to select “ON”.
4Press {SET}.
5Press {MENU}.
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							3. Telephone
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Note:
LIf you fail to reach your destination when 
making a call, the phone number you dialed 
might have an incorrect pattern. Edit the 
phone number with another pattern (page 45, 
46).
LWhen this feature is set to OFF the unit will 
still be able to display Caller ID, but incoming 
Caller ID numbers will not be automatically 
edited.
LIf you move to another area, you may need to 
turn this feature OFF to erase the previously 
edited area codes. To use this feature again, 
turn it ON and reprogram the area codes you 
want to be edited once again.
3.11 Erasing caller 
information
LKeep the front cover page open for button 
locations.
3.11.1 Erasing all caller 
information
With the handset
Make sure the handset is not being used.
1Press the soft key ({CID}), {v} or {e} to 
display “Caller list”.
2Press the soft key ({ERASE}).
LTo cancel erasing, press the soft key 
({NO}).
3Press the soft key ({YES}).
With the base unit
1Press {MENU} repeatedly to display 
“CALLER SETUP”.
2Press {SET}.
L“CALL LIST ERASE” will be displayed.
3Press {SET}.
LTo cancel erasing, press {STOP} 2 times.
4Press {SET}.
5Press {STOP}.
3.11.2 Erasing specific caller 
information
With the handset
Make sure the handset is not being used.
1Press the soft key ({CID}), {v} or {e} to 
display “Caller list”.
2Press {v} or {e} repeatedly to display the 
desired item.
3Press the soft key ({ERASE}).
LTo erase other items, repeat from step 2.
4Press {OFF}.
With the base unit
1Press {CALLER ID}.
2Press {A} or {B} repeatedly to display the 
desired item.
3Press {ERASE}.
LTo erase other items, repeat from step 2.
4Press {STOP}.
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							3. Telephone
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3.12 Storing caller 
information into the phone 
book
LKeep the front cover page open for button 
locations.
Important:
LThis feature is not available in the 
following cases.
–The telephone number includes data 
other than numbers (i.e., * or #).
–The caller information does not 
include a telephone number.
3.12.1 Into the handset
Make sure the handset is not being used.
1Press the soft key ({CID}), {v} or {e} to 
display “Caller list”.
2Press {v} or {e} repeatedly to display the 
desired item.
LIf the number requires editing, see page 
45.
3Press the soft key ({SAVE}).
Note:
LIf there is no name information for the 
caller, “Enter name” will be displayed.
You can enter a name by performing the 
following steps:
1.Enter the name (see page 38 for 
instructions.),
2.Press {v}, and
3.Press the soft key ({SAVE}).
If a name is not required, press {v}, then 
press the soft key ({SAVE}).
LTo continue storing other items, repeat 
from step 2.
4Press {OFF} to exit.
3.12.2 Into the base unit
1Press {CALLER ID}.
2Press {A} or {B} repeatedly to display the 
desired item.
3Press {MENU}.
4Press {SET}.
5Press {SET}.Note:
LYou can confirm the items stored in the base 
unit by printing the telephone number list 
(page 111).
LThe unit can only store names of up to 16 
characters long.
LTo edit a name and number, see page 40.
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