Panasonic Kx Fpg391 Operating Instructions Manual

							Please read these Operating 
Instructions before using the unit 
and save for future reference.
This model is designed to be 
used only in the U.S.A.
5.8 GHz Expandable
Cordless Phone System with FAX and Copier
Operating Instructions
Model No. KX-FPG391
FOR FAX ADVANTAGE ASSISTANCE:
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
— E-MAIL TO
[email protected]
for customers in the U.S.A. or Puerto 
Rico
— REFER TO 
www .panasonic.com
for customers in the U.S.A. or Puerto 
Rico
This unit is compatible with 
Caller ID. To use this feature, 
you must subscribe to the 
appropriate service of your 
service provider.
FP G391_en .PDF   P ag e 1   F riday,  J u ly  16,  2 004   5:38  PM 
						

							i
Lo cation of Co ntrols
How to use the operating instructions
When following operating instructions, always keep the front cover page (next page) open for easy 
reference to the buttons.
OPEN
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							ii
Location of controls
Please keep this page open when following operating instructions. For a description of each button, see 
page 10.
Buttons (Listed in alphabetical order)
AUTO ANSWER HHELP MREDIAL/PAUSE V
CALLER ID CHOLD FSET K
CONF ELOCATOR/INTERCOM BSP-PHONE S
COPY JMAILBOX GSTOP L
ERASE DMEMO OTONE I
FAX/START KMENU NTRANSFER B
FLASH/CALL WAIT UMIC AVO LUME  Q
GREETING/CHECK RMUTE T
GREETING/REC PNAVIGATOR Q
A
KBC EDFG HI
J
LMNO
PQRS T UV
A
J B
C
D
E
G
H F
I
Buttons
FLASH/CALL WAIT I
HOLD/INTERCOM E
MENU H
Navigator F
OFF G
REDIAL J
Soft keys A
SP-PHONE C
TA L K  B
TONE D
VO L. F
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							2
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Caution:
LThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer 
or other electronic device, including fax machines, to send any message unless such message clearly 
contains in a margin at the top or bottom of each transmitted page or on the first page of the 
transmission, the date and time it is sent and an identification of the business or other entity, or other 
individual sending the message and the telephone number of the sending machine or such business, 
other entity, or individual. (The telephone number provided may not be a 900 number or any other 
number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, you should complete the instructions on 
page 31 to page 34.
LNote that the images of copied or received documents will remain on the used ink film. Use discretion 
when disposing of the used ink film.
LDo not rub or use an eraser on the printed side of recording paper, as the print may smear.
Energy Star:
LAs an ENERGY STA R® Partner, Panasonic has determined that this product meets the ENERGY 
STAR guidelines for energy efficiency.
ENERGY STAR is a U.S. registered mark.
Trademarks:
LHammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other 
countries.
LopenLCR and openLCR.com are trademarks of openLCR.com, Inc.
LAll other trademarks identified herein are the property of their respective owners.
Copyright:
LThis material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for 
internal use only. All other reproduction, in whole or in part, is prohibited without the written consent 
of Panasonic Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Date of purchase
Serial number (found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
FPG391_en.book  Page 2  Friday, July 16, 2004  5:38 PM 
						

							Important Information
3
For Fax Advantage assistance, call 1-800-435-7329.
Important In formatio n Safety Instructions
1For Fax Adva nta ge ass ista nce, call 1-80 0-4 35-7329 .
Important safety 
instructions
When using this unit, basic safety precautions 
should always be followed to reduce the risk of 
fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked 
on this unit.
3. Unplug this unit from power outlets before 
cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example 
near a bathtub, wash bowl, kitchen sink, etc.
5. Place the unit securely on a stable surface. 
Serious damage and/or injury may result if 
the unit falls.
6. Do not cover slots and openings on the unit. 
They are provided for ventilation and 
protection against overheating. Never place 
the unit near radiators, or in a place where 
proper ventilation is not provided.
7. Use only the power source marked on the 
unit. If you are not sure of the type of power 
supplied to your home, consult your dealer or 
local power company.
8. For safety purposes this unit is equipped with 
a grounded plug. If you do not have this type 
of outlet, please have one installed. Do not 
defeat this safety feature by tampering with 
the plug.
9. Do not place objects on the power cord. 
Install the unit where no one can step or trip 
on the cord.
10. Do not overload power outlets and extension 
cords. This can result in the risk of fire or 
electric shock.
11. Never push any objects through slots in this 
unit. This may result in the risk of fire or 
electric shock. Never spill any liquid on the 
unit.
12. To reduce the risk of electric shock, do not 
disassemble this unit. Take the unit to an 
authorized service center when service is 
required. Opening or removing covers may 
expose you to dangerous voltages or other 
risks. Incorrect reassembly can cause 
electric shock when the unit is subsequently 
used.
13. Unplug this unit from power outlets and refer 
servicing to an authorized service center 
when the following conditions occur:
A. When the power cord is damaged or 
frayed.B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or 
water.
D. If the unit does not work normally by 
following the operating instructions. 
Adjust only controls covered by the 
operating instructions. Improper 
adjustment may require extensive work 
by an authorized service center.
E. If the unit has been dropped or physically 
damaged.
F. If the unit exhibits a distinct change in 
performance.
14. During thunderstorms, avoid using 
telephones except cordless types. There may 
be a remote risk of an electric shock from 
lightning.
15. Do not use this unit to report a gas leak, when 
in the vicinity of the leak.
SAVE THESE 
INSTRUCTIONS
CAUTION:
Installation
LNever install telephone wiring during a 
lightning storm.
LNever install telephone jacks in wet locations 
unless the jack is specifically designed for 
wet locations.
LNever touch uninsulated telephone wires or 
terminals unless the telephone line has been 
disconnected at the network interface.
LUse caution when installing or modifying 
telephone lines.
LDo not touch the plug with wet hands.
LConsult the manufacturer of any personal 
medical devices, such as pacemakers or 
hearing aids, to determine if they are 
adequately shielded from external RF (radio 
frequency) energy. (The unit operates in the 
frequency range of 5760 MHz to 5840 MHz, 
and the power output level can range from 
0.25 to 0.5 watts.) Do not use the unit in 
health care facilities if any regulations posted 
in the area instruct you not to do so. Hospitals 
or health care facilities may be using 
equipment that could be sensitive to external 
RF (radio frequency) energy.
Battery
To reduce the risk of fire or injury to persons, 
read and follow these instructions.
LUse only the battery(ies) specified.
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							Important Information
4
For Fax Advantage assistance, call 1-800-435-7329. LDo not dispose of the battery(ies) in a fire. 
They may explode. Check with local waste 
management codes for special disposal 
instructions.
LDo not open or mutilate the battery(ies). 
Released electrolyte is corrosive and may 
cause burns or injury to the eyes or skin. The 
electrolyte may be toxic if swallowed.
LExercise care when handling the battery(ies). 
Do not allow conductive materials such as 
rings, bracelets or keys to touch the 
battery(ies), otherwise a short circuit may 
cause the battery(ies) and/or the conductive 
material to overheat and cause burns.
LCharge the battery(ies) provided with or 
identified for use with this product only in 
accordance with the instructions and 
limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical shock, 
do not expose this product to rain or any type 
of moisture.
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							Important Information
5
For Fax Advantage assistance, call 1-800-435-7329.
For  Be st  Pe rfo r ma nce
For best performance
Battery charge
LPlace the handset on the charger for about 6 
hours before initial use.
LFor details, see page 22.
Operating distance and noise
LThe base unit and handset use radio waves 
to communicate with each other.
For maximum distance and noise-free 
operation, we recommend the following:Note:
LIf you use the handset near a microwave 
oven which is being used, noise may be 
heard from the receiver or the speaker. Move 
away from the microwave oven and closer to 
the base unit.
LIf you use the handset near another cordless 
phone’s base unit, noise may be heard. Move 
away from the other cordless phone’s base 
unit and closer to your base unit.
Environment
LKeep the unit away from electrical noise 
generating devices, such as fluorescent 
lamps and motors.
LThe unit should be kept free from dust, high 
temperature and vibration.
LThe unit should not be exposed to direct 
sunlight.
LDo not place heavy objects on top of the unit.
LWhen you leave the unit unused for a long 
period of time, unplug this unit from power 
outlet.
LThe unit should be kept away from heat 
sources such as heaters, kitchen stoves, etc. 
It should not be placed in rooms where the 
temperature is less than 5 °C (41 °F) or 
greater than 35 °C (95 °F). Damp basements 
should also be avoided.
LOperating near 5.8 GHz electrical appliances 
may cause interference. Move away from the 
electrical appliances.
Recording paper
LStore unused paper in the original packaging, 
in a cool and dry place. Not doing so may 
affect print quality.
Routine care
LWipe the outer surface of the unit with a soft 
cloth. Do not use benzine, thinner, or any 
abrasive powder.
1Placing the unit away from electrical 
appliances such as a TV, personal computer 
or another cordless phone.
2Placing the unit in a HIGH and CENTRAL 
location with no obstructions such as walls.
12
3
3Raising the antennas vertically.
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							Expanding Your Phone
6
Ex pand in g You r  Pho ne Ex pand in g yo ur ph one
Expanding your phone
This unit includes 1 handset and 1 base unit. You 
can expand the system by adding up to 3 
accessory handsets, sold separately.
A maximum of 4 handsets can be registered to 
the base unit.
See page 10 for accessory information.
Up to 3 accessory handsets can be added.
LAny combination of the 2 different accessory 
handsets is possible.
The included handset is pre-registered at the 
factory and assigned the extension number 1.
After purchasing accessory handsets, you must 
register each to the base unit. (Please read the 
accessory handset’s installation manual.)
+
KX-TGA523KX-TGA520 KX-TGA523
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							Table of Contents
7
1.   Ta ble  of  Contents1. Introduction and 
Installation
Accessories
1.1 Included accessories ..........................9
1.2 Accessory information ......................10
Finding the Controls
1.3 Description of base unit buttons .......10
1.4 Description of handset buttons .........11
1.5 Overview ..........................................13
Installation (Base Unit)
1.6 Ink film ..............................................14
1.7 Paper tray .........................................16
1.8 Recording paper ...............................17
Installation (Handset)
1.9 Battery installation ............................18
1.10 Battery replacement .........................18
1.11 Belt clip .............................................19
1.12 Headset (optional) ............................19
2. Preparation
Connections and Setup
2.1 Connections .....................................20
2.2 Wall mounting the charger................21
2.3 Battery charge ..................................22
2.4 Selecting the way to use your fax 
machine ............................................23
2.5 Case 1: TAM/FAX (Telephone 
Answering Machine/Fax) ..................24
2.6 Case 2: Distinctive Ring (1 phone line 
with 2 or more phone numbers) .......25
2.7 Case 3: TEL ONLY ...........................26
2.8 Case 4: FAX ONLY ...........................28
Help Button
2.9 Base unit help function .....................29
Vo l u m e
2.10 Adjusting handset volume ................29
2.11 Adjusting base unit volume...............30
Initial Programming
2.12 Date and time ...................................31
2.13 Your logo...........................................32
2.14 Your fax number ...............................34
3. Telephone
Making and Answering Calls
3.1 Making phone calls...........................35
3.2 Answering phone calls......................37
Automatic Dialing
3.3 Storing names and telephone numbers 
into the phone book ..........................38
3.4 Making a phone call using the phone 
book..................................................39
3.5 Editing a stored item.........................40
3.6 Erasing a stored item .......................41
3.7 Copying phone book items ...............41
Caller ID
3.8 Caller ID service ...............................43
3.9 Viewing and calling back using caller 
information ........................................44
3.10 Caller ID number auto edit feature ...46
3.11 Erasing caller information .................47
3.12 Storing caller information into the 
phone book.......................................48
Other Features
3.13 Intercom ...........................................49
3.14 Transferring a call .............................49
3.15 Conference .......................................51
3.16 Call share .........................................51
3.17 Room monitor feature .......................52
4. Fax
Sending Faxes
4.1 Sending a fax manually ....................53
4.2 Documents you can send .................54
4.3 Sending a fax using the phone book55
4.4 Broadcast transmission ....................55
Receiving Faxes
4.5 Receiving a fax manually – Auto answer 
OFF ..................................................57
4.6 Receiving a fax automatically – Auto 
answer ON........................................58
4.7 Junk fax prohibitor (preventing fax 
reception from undesired callers) .....60
4.8 Storing undesired callers ..................60
5. Distinctive Ring
Distinctive Ring
5.1 Distinctive Ring service from your 
phone company ................................61
5.2 Using two or more phone numbers on a 
single telephone line.........................61
5.3 Using three or more phone numbers on 
a single telephone line......................61
5.4 Programming the ring pattern assigned 
for fax................................................62
6. Copy
Copying
6.1 Making a copy ..................................63
7. Answering Machine
Voice Mailbox
7.1 Mailbox features ...............................65
Greeting
7.2 Recording your greeting message....66
Incoming Messages
7.3 Listening to recorded messages using 
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							Table of Contents
8
the base unit .....................................67
7.4 Listening to recorded messages using 
the handset (Remote operation).......69
Memo Message
7.5 Leaving a message for others or 
yourself .............................................70
Remote Operation
7.6 Operating from a remote location .....71
8. Programmable Features
Features (Base Unit)
8.1 Base unit programming ....................74
8.2 Basic features ...................................75
8.3 Advanced features............................76
8.4 Direct commands for base unit 
programming features ......................80
Features (Handset)
8.5 Handset programming ......................82
8.6 Direct commands for handset 
programming features ......................88
9. Option
Handset Registration
9.1 Canceling the handset registration ...90
9.2 Re-registering the handset ...............90
10.Help
Error Messages
10.1 Error messages – Reports ...............92
10.2 Error messages – Display ................92
Troubleshooting
10.3 When a function does not work, check 
here ..................................................97
Jams
10.4 Recording paper jams ....................102
10.5 Document jams – sending ..............105
Cleaning
10.6 Document feeder/scanner glass 
cleaning ..........................................105
10.7 Thermal head cleaning ...................106
11.Caller IQ Feature
Caller IQ Feature
11.1 openLCR service for the Caller IQ 
feature ............................................108
11.2 Activate openLCR services (Need to 
start up) ..........................................108
11.3 Available openLCR services...........109
11.4 Turning the Caller IQ OFF / ON ......110
12.General Information
Printed Reports
12.1 Reference lists and reports (Base unit 
only)................................................111
Specifications
12.2 Technical data about this product ...112
FCC and Other Information
12.3 FCC and Other Information ............114
Limited Warranty
12.4 Limited Warranty ............................116
Customer Services
12.5 Customer Services directory ..........118
13.Index
13.1 Index ..............................................  119
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