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Panasonic Kx Fpg371 Operating Instructions Manual

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    							PFQX1758ZBCM0602DT1092
    Panasonic FAX ADVANTAGE PROGRAM
    Panasonic Consumer Electronics
    Company, Division of Matsushita
    Electric Corporation of America
    One Panasonic Way, 
    Secaucus, New Jersey 07094
    Panasonic Sales Company,
    Division of Matsushita Electric of
    Puerto Rico, Inc.
    Ave. 65 de Infantería, Km. 9.5
    San Gabriel Industrial Park, Carolina,
    Puerto Rico 00985
    KX-FPG371
    Proof of Purchase
    Free peace of mind,
    direct from Panasonic
    NO EXTRA COST
    6-month limited warranty1: parts, labor,
    and toll-free help line
    2
    FAX ADVANTAGE PROGRAM
    1. See dealer for limited warranty details.
    2. After the fax advantage program, contact our Continued Services
    Technical Support Line at 1-900-555-PANA (1-900-555-7262), for fee
    based technical support.
    3. Replacement unit is refurbished.
    4. Replacement program is only available  in the 50 United States and is
    subject to termination at any time without advance notice.
    5. “Out-of-box failure”  is an inoperable unit that was purchased no more
    than 10 days prior to your 1-800-HELP-FAX call, and would otherwise
    qualify for warranty service under the terms and conditions of the
    limited warranty.
    6. Panasonic reserves the right to send a refurbished unit.
    Free replacement3and repair program
    The Panasonic Fax Advantage Consumer Service Program.Panasonic knows that if your fax machine is not up and running, 
    neither is your business. That’s why we created the Panasonic Fax
    Advantage Program. Included at no extra cost with the purchase of a new
    and unused Panasonic Fax Machine, the Fax Advantage Program can
    provide a free replacement unit
    3if your original unit is in need of repair.Here’s how it works:1. If you have a problem with your fax that you purchased new and
    unused while it is covered by the period of limited warranty1, call our
    toll-free help-line at 1-800-HELP-FAX2. 
    2. Talk to one of our technical experts to diagnose your problem over 
    the phone.
    3. If repairs are necessary and you are entitled to service under the
    terms and conditions of the limited warranty
    4, we will send a 
    refurbished replacement unit to you by UPS Ground service delivery
    The shipping method is upgradable for an extra charge.
    A second option available under our limited warranty is to mail-in or
    carry-in your fax to one of our Regional Service centers, where the unit
    will be repaired and returned to you.
    Instructions:If you choose to receive a replacement unit under the Fax Advantage
    Program, Panasonic will provide a replacement unit which will be
    completely refurbished, quality-tested by Panasonic technicians and
    individually hand-inspected before it is shipped to you. You will keep the
    replacement unit and send the original unit to us in the replacement 
    unit’s box. UPS will pick up the unit at no charge to you, should it be
    determined that you are entitled to warranty service. A proof-of-purchase
    must be included with the returned product. Any unit that is replaced by
    Panasonic and not shipped with proper proof-of-purchase by you will be
    subject to a minimum $100.00 charge. The original unit must be
    properly packaged in the same manner as the replacement unit, utilizing
    the packing materials provided. Damage due to improper or
    inadequate packing will be charged to you as an out-of-warranty cost. 
      
    If our 1-800-HELP-FAX technicians determine that your unit may be an
    “out-of-box failure”5, we will attempt to provide you with a factory-new
    replacement unit6. You must ship a copy of your receipt with your 
    original unit to verify that you purchased the unit within 10 days prior to
    your 1-800-HELP-FAX call.
    Requirements:You must give our technicians a valid credit card number (Discover,
    VISA, Master Card, or American Express/Optima). Product that is not
    returned to Panasonic by 10 business days after shipment of the
    replacement product will be charged to your credit card account at
    Panasonic’s Suggested Retail Price (see dealer for details). If your
    original unit is not eligible for warranty service, your card will be
    charged for the non-warranty repair of the unit at Panasonic’s current
    rate for parts and labor and for any shipping charges associated with
    this program. If you do not wish to pay out-of-warranty repair costs, 
    you will be responsible for returning the replacement unit to Panasonic
    and for paying all shipping charges associated with this program
    including the UPS delivery of the replacement product to you,
    shipment of the problem unit to Panasonic, shipment of the
    replacement unit back to Panasonic and the return of your original 
    unit back to you. Credit status will be verified prior to sending the
    replacement product. 
    						
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