Panasonic Kx Fpc165 Operating Instructions Manual

91
Operations
For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here 
before requesting help!
General
Problem
I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
though the paper is inserted.
The other party complains 
they only hear a fax tone and
cannot talk.
The button
does not function properly.
The receive mode does not
function properly.
During programming, I cannot
enter the...

92
Operations
For fax advantage assistance, call 1-800-435-7329.
(continued)
General (cont.)
Problem
Whenever I try to retrieve my
voice mail messages, the
retrieval is interrupted by the
fax tone.
The speakerphone is not
working. 
The 
button does not function.
While having an intercom call, 
a series of tones is heard.
LOCATOR/INTERCOM
l You are probably entering 98 or 99 to retrieve your
messages. 9 is the default setting for the fax activation
code. If you use a voice mail service, set the fax...

93
Operations
For fax advantage assistance, call 1-800-435-7329.
Cordless handset (cont.)
ProblemCause & solution
I cannot store a telephone
number in the handset 
memory.
While storing a telephone
number in the handset, it starts
to ring.
I cannot redial by pressing
.
The handset beeps intermittently
and/or the following is
displayed.
I charged the battery fully, but
the following is still displayed. 
I cannot receive documents by
pressing on the handset.
The handset display is blank.
The handset...

94
Operations
For fax advantage assistance, call 1-800-435-7329.
(continued) I cannot send documents.
The other party complains that
letters on their received
document are distorted or not
clear.
The other party complains that
dirty patterns or black lines
appear on their received
document.
I cannot send a fax overseas.
Fax – sending
Problem
lThe other party’s fax machine is busy or has run out of
recording paper. Try again.
lThe other party’s machine is not a facsimile. Check with
the other party.
lThe...

95
Operations
For fax advantage assistance, call 1-800-435-7329.
Awhite line or a dirty pattern
appears on your recording
paper.
The printing quality is poor.
I cannot receive documents by
pressing on the handset.
The other party complains that
they cannot send a document.
FAX
Fax – receiving (cont.)
Problem
lThe glass or rollers are dirty. Clean them (p. 102).
lThe other party sent a faint document. Ask them to send a
clearer copy of the document.
lThe thermal head is dirty. Clean it (p. 103).
lSome...

96
Operations
For fax advantage assistance, call 1-800-435-7329.
Copying
Problem
lYou cannot make a copy during programming. Make the
copy after programming or stop programming.
lThe glass or rollers are dirty. Clean them (p. 102).
lThe thermal head is dirty. Clean it (p. 103).
lSome paper has instructions recommending which side to
print on. Try turning the paper over.
lYou may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth...

97
Operations
For fax advantage assistance, call 1-800-435-7329.
If a power failure occurs!
lThe unit will not function.
lThe unit is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
lFax transmission and reception will be interrupted.
lIf delayed transmission of feature #25 (p. 82) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is...

98
Jams
For fax advantage assistance, call 1-800-435-7329.
Recording paper jam!
1
Open the front cover by pulling up the center
part.
lIf the handset is on the cradle, take it off
before opening the cover.
If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following.
Display:__PAPER1JAMMED
Center part
Front
cover
2
Push the back cover open button (green) on
the right side of the unit. 
OR 
Push the back cover open...

99
Jams
For fax advantage assistance, call 1-800-435-7329.
Dotted
area
1
2
Ink film
“T” shaped gear 
(blue)
5
Turn the “T” shaped gear (blue) in the
direction of the arrow. 
lMake sure that the ink film is 
wrapped around the blue core 
at least once.
6
Close the back cover securely by pushing
down on the dotted area at both ends ().
Close the front cover securely ().
2
1
SlackReverse
Tight
Correct
Blue core
The ink film is not wrapped 
around the blue core.
Incorrect 

Document jams – sending!
1
Open the front cover by pulling up the center
part.
2
Remove the jammed document carefully.
3
Close the front cover securely.
Center part
Jammed
document
Front cover
Note:
lDo not pull out the jammed paper forcibly before
opening the front cover.
If the unit does not release the document during feeding, remove the jammed document as
follows. 
100
Jams
For fax advantage assistance, call 1-800-435-7329.