Panasonic Disk Recorder Management Software Wv As65 Operating Instructions

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Option Settings ADMIN ADMIN
Settings of the main application
Step 1
Display the operation window in the network mode.
Step 2
Select Option(O)… from Setup(O) on the menu bar.
The option window with the general tab will be dis-
played. The option window has four tabs: general,
view, connection and performance: to switch setup
windows. Refer to step 3 for details of each window.
Step 3
Perform the following settings.
q[General/View/Connection/Performance] tab
Click to display the desired setup window.
w[OK] button
Click this button to save the settings and close the
option window.e[Cancel] button
Click this button to cancel search with the selected
conditions and close the search window.
[General] tab
Perform the following general settings of the main
application.
qUser authentication(R)
Check this box to perform the user authentication
when the main application has started. (This box is
checked at the default setting.)
wAuto login user
Select the user name to be used for logging into
the main application automatically when the user
authentication is not to be applied. It is possible to
select from the registered users or the administra-
tor. After the user registered as the auto login user
is deleted, user authentication will be requested.
eDefault screen
Select Network mode(N) or Local mode(L) to
determine the default mode.
Network mode(N):The operation window in the
network mode will be displayed.
Local mode(L):The list display window will be
displayed in the local mode.
rFile retention period
Perform the settings for file retention.
Image file(D):Select the retention period for
image file. The available periods are Unlimited,
1DAY, 2DAYS, 3DAYS… 10DAYS, 14DAYS,
30DAYS, 45DAYS, 60DAYS, 90DAYS,
120DAYS, 150DAYS and 180DAYS.
The auto delete function will not work when
Unlimited is selected.
Operation log(O):Select the retention period for
operation log.
The available periods are None, 1DAY, 2DAYS,
3DAYS…10DAYS, 14DAYS, 30DAYS,
45DAYS, 60DAYS, 90DAYS, 120DAYS,
150DAYS and 180DAYS.
Operation logs will not be saved when None is
selected for the log retention period.
Important:
All the operation logs will be deleted when chang-
ing the retention period for operation log.
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[View] tab
qDate Format(D)
Select a date display format. The following five for-
mats are available.
Example for Oct 15, 2005
(1) yyyy/mm/dd 2005/10/15
(2) mm/dd/yyyy 10/15/2005
(3) Mmm/dd/yyyy Oct/15/2005
(4) dd/mm/yyyy 15/10/2005
(5) dd/Mmm/yyyy 15/Oct/2005
wTime Format
Select 12-hour or 24-hour whether to display
time in 12-hour or 24-hour time format.
ePop-up notification
Select whether to display the pop-up window when
receiving the notification from the recorder.
Alarm(A):Check the box to display the pop-up
window at an alarm notification.
Buzzer ON(N):Buzzer will beep at an alarm noti-
fication.
Buzzer OFF(F):Buzzer will not beep at an alarm
notification.
Error(E):Check the box to display the pop-up of
the error log at an error notification.[Connection] tab
Perform the following network settings of the main
application.
qHTTP
Perform settings for HTTP.
Proxy address(H):Enter the HTTP proxy
address to be used. Enter up to 255 alphanu-
meric characters.
Proxy port number(P):Specify the HTTP port
number to be used. Numbers from 1 - 65535
are available.
wFTP
Perform settings for FTP.
Mode:Check Sequential(Q) or Passive(V) for
the FTP mode.
Proxy address(A):Enter the FTP proxy address
to be used. Enter up to 255 alphanumeric char-
acters.
Proxy port number(M):Specify the FTP proxy
port number to be used. Numbers from 1 -
65535 are available.
eAlarm notification
Enter a port number to receive an alarm notification
with Panasonic protocol. Numbers from 1 - 65535
are available.
Note:
The following port numbers are unavailable for
the HTTP port number: 20, 21, 23, 25, 42, 67,
68, 69, 79, 80, 105, 110, 123, 161, 162, 10000,
10001, 10002, 10003, 10004, 10005, 10006
and 10007.
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Important:
It is necessary to set an active port to receive an
alarm notification by the Panasonic Alarm Protocol
when the Windows
®XP Professional or Home
Edition SP2 is run and the firewall is set to ON.
Perform the following exceptional settings for the
firewall:
e-1  Click [Security Center] on the Control Panel.
The Windows Security Center window will be dis-
played.
e-2  Click [Windows Firewall].
The Windows Firewall window will be displayed.
e-3  Click the [Exceptions] tab.e-4  Click the [Add Program...] button.
The Add a Program window will be displayed.
e-5  Click the [Browse...] button.
The Browse window will be displayed.
e-6  Select as65dl in the folder in which this soft-
ware has been installed, and click the [Open] but-
ton. 
						

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q
Level CPU in use
High
Pentium
®D 3.0 GHz or equivalent
Middle
Pentium
®4 3.0 GHz or equivalent
Low
Pentium
®4 2.4 GHz or equivalent qDrawing efficiency(D)
Select a performance level of the CPU from High,
Middle, and Low for the PC where the software
is installed. 
e-7  Select as65dl, and click the [OK] button.
Image display interval in the local mode will be as follows according to the selected level.
ScreenResolution
VGA (640 x 480) QVGA (320 x 240)
High HighMiddle MiddleLow Low
Refresh interval Single Unlimited
Unlimited Refresh intervalUnlimited
4-Screen
9-Screen
16-ScreenRefresh intervalUnlimited
Unlimited Refresh interval
Refresh interval
[Performance] tab
Set up the performance of the PC in which this soft-
ware is installed.
Note:
Image display interval in the network mode is not limited. Adjust the bandwidth of the camera according to the
settings of Drawing efficiency (page 8).
When CPU utilization of the PC is high, refresh interval will automatically be applied as image display interval.
Image display interval will not be limited by allocating a camera channel to the area again. 
						

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Perform the following settings:
qNumber of concurrent downloads
Perform the settings for simultaneous download.
FTP:Select the maximum number of concurrent
download sessions from 1 - 10. The default set-
ting is 3.
wOverwrite setup for same file name.
Perform the settings whether to overwrite the older
file or to give another name to the new file.
Replace the existing file with new one.(R):
Check this box to overwrite the older file.
Save as Filename_n (n = 1 - 9, 0)(S):Check
this box to save as the original file name plus
n (1 - 9, 0).
e[OK] button
Click this button to save the settings for the down-
loader.
r[Cancel] button
Click this button to cancel saving of the settings
and close the downloader option window.
Step 3
Complete the entered settings and click the [OK] but-
ton.
Note:
If the registered download information is on the
download list when the downloader settings are
complete, the newly performed downloader set-
tings will not be applied to them. The new settings
will be applied only to the download information
registered after completing the downloader set-
tings.
Downloader settings
Step 1
Right click the downloader icon on the system tray and
select Open Downloader window(D).
The download window will be displayed.
Step 2
Select Option(O)... from the Tool(T) on the menu
bar.
The Option window will be displayed.
d
w
q
er
Step 4
Click the [OK] button to save the settings for the option
items.
When the message window is displayed by clicking
the [OK] button, refer to page 155 and follow the
descriptions.  
						

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• The status icon on the image display area is  .
aObtaining images from the recorder has failed. Check
whether the settings of the recorder registration are cor-
rect by performing the connection test.
129
• The image and displayed time-and-date has not been
refreshed.
aThe recorder and the camera may be disconnected.
Confirm the connection.
• Check the number of the registered users.
aUp to 32 users can be registered.
–
The live image of the
recorder is not being
refreshed.
Cannot register users.
Troubleshooting
Before asking for servicing, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below.
• The color of the recorder icon is gray.
aThe connection test of the recorder has not succeeded.
Perform the connection test. If the connection test fails,
check whether the settings of the recorder are correct.
• Images displayed in the selected area are not images
from the camera.
aCheck whether the displayed icon in the selected area
is the Live icon.
• Two or more areas are selected.
aIt is only possible to operate the camera when a single
area is selected.
• Cannot pan/tilt the camera.
aCheck whether the displayed icon next to the desired
camera is the correct icon. When the icon is displayed,
select PTZ Camera for the desired camera on the
camera setup window.
• It is impossible to operate the recorder because of the
user level settings.
aCheck the user level settings of the recorder.
• The status icon on the image display area is  .
aThis may occur when switching the screen pattern to a
multi-screen. 
Clear images in the area displaying the status icon  ,
and allocate a camera channel to the area again.
Reference 
pages Cause/solution
129
29
48
125
74
13147
Symptom
Cannot drag and drop the
recorder icon.
Images from the recorder
cannot be displayed.
Cannot operate the camera.
Cannot operate the recorder. 
						

							• When playing an image file whose size is large, or when
playing on the multi-screen, a black screen may be dis-
played.
aClick the [PLAY] button. Playback will start from the
time displayed at the upper right of the playback image
display area.
147
• Playback may not be correctly performed depending on
the conditions of the hard disk.
aPerform the error check and defragmenter on the hard
disk drive.
– • Check the number of registered favorites.
aUp to 500 favorites can be registered.
• The message The file is damaged. is displayed.
aThe file cannot be played. Download the file again.
• Check the failed download list.
aWhen the download information is listed in the failed
download list, check the settings of the recorder such
as the IP address, FTP port number, etc.
• Depending on the display adapter installed on the PC in
use, it may be necessary to update the driver software of
the VGA card.
aUpdate the driver software of the display adapter in use
to the latest release version.
• A period with no recorded images will become a black
screen during playback.
aClick the skip button to play back the recorded images
following the skipped blank period.
• When the images recorded at a high recording rate, up
to one second of time lag between the embedded time
and the displayed time may occur.
Reference 
pages Cause/solution
49
64
129
–
–
–
–
Symptom
Cannot register favorites.
Cannot play the downloaded
file.
Cannot download files.
A black screen is displayed
when playing a downloaded
file.
A black screen is displayed
during playback in the net-
work mode.
The time embedded in the
recorded image and the dis-
played time (for example,
time displayed in the infor-
mation display area) are dif-
ferent.
Cannot display the down-
loaded image file correctly
during playback (displayed
image broken)
• Check the number of the registered schedules.
aUp to 400 schedules can be registered.136Cannot register schedules.
A black screen is displayed
during playback in the local
mode. 
						

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• While running this software, the PC will not move to the
system standby mode or the system hibernation mode.– – • This may occur due to the display adapter and driver
combination.
aWhen this occurred, update the driver of the display
adapter to the latest version first.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
1. Right-click on the desktop and select Properties
from the displayed pop-up menu.
2. Select Settings from Display Properties, and
then click the [Advanced] button.
3. Click the [Troubleshoot] tab and disable the
DirectDraw acceleration by adjusting the level of
Hardware acceleration.
Note:
When the DirectDraw acceleration is disabled, images
from/via the WJ-HD300 series digital disk recorder
may be displayed distorted.
Reference 
pages Cause/solutionSymptom
When displaying MPEG-4
images on a multi-screen,
images from two cameras or
more are displayed in
sequence on a single area.
d
PC does not enter the sys-
tem standby mode or the
system hibernation mode. 
						

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• This dialog box will be displayed when CPU utilization of
the PC is high.
aThis does not affect the operation. Close the dialog box
by clicking the  button at the top right of the window,
and continue the operation. 
• This may occur when the PC in use does not meet the
system requirements.
aCheck if the PC in use meets the system requirements.
• When the [GO TO LAST] button or [PLAY] button is after
selecting two or more areas while displaying live images,
a black screen may be displayed on unspecified areas.
aClick the [PLAY] button again. The black screen will
disappear.
–
7
–
The dialog box saying This
action cannot be complet-
ed... is displayed.
Displaying of images
becomes slow or stops. 
(PC performance becomes
slow.)
A black screen is displayed
when the [GO TO LAST]
button is clicked or playback
is started while displaying
live images.
• This may occur when the set value for the Performance
(Drawing efficiency) setting is not proper.
aSet the Performance (Drawing efficiency) setting
properly on the option window.
144
• This may occur when the image compression method of
the camera set on the recorder is changed after the con-
nection test.
aPerform the connection test again.
• This may occur when the Panasonic alarm protocol func-
tion  is activated and the LIVE VIDEO setting of
the respective channel is set to OFF.
aConfigure the settings to activate the live image trans-
mission of the respective channel. Refer to the operat-
ing instructions of the recorder in use for how to config-
ure the settings.
ND300
129
74
Reference 
pages Cause/solutionSymptom
No image is displayed in the
displayed alarm notification
pop-up window.
• This may occur when images to be sequentially dis-
played are in MPEG-4 format. 
aSet the refresh interval of the camera to 1 second.
Refer to the operating instructions of the camera for
how to set the refresh interval of the camera.
–No image is displayed in the
sequential display. 
						

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Displayed Message and Solutions
When clicking the [OK] button
The message window may be displayed when the [OK] button is clicked. Refer to the following to solve the problem.
Display/close the operation window
• Entered user name or password was incorrect. Try to log in again. If log
in fails again, refer to the administrator of this software. The administrator
should check the user settings.
• Available disk space where the downloaded files are to be stored is get-
ting smaller. It is recommended to delete the unwanted files using the
auto deletion function.
aRefer to page 104 about auto deletion of files and logs.
• Available disk space where the downloaded files are to be stored is run-
ning out. It is recommended to delete the unwanted files using the auto
deletion function.
aRefer to page 104 about auto deletion of files and logs.
• It is impossible to start the application in either the network mode or the
local mode due to the set user type.Refer to the administrator of this soft-
ware. The administrator should check the user settings and user type
settings.
SolutionMessage
Login failure.
Disk space is almost full.
Check disk capacity and
delete unwanted files.
Disk space is full. It is
impossible to download the
files. Check disk capacity
and delete unwanted files.
It is impossible to start the
application. Please ask the
administrator.