Panasonic Digital Copier Dp 2000 Fax Operating Instructions
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![Page 125
PRINTOUT JOURNALS AND LISTS
PRINTOUT
JOURNALS AND
LISTS
125
Sample Directory Search List
Explanation of contents
*************** -DIR. SEARCH LIST- ******************* DATE JAN-12-2001 ***** TIME 11:11 *** P.01
(8) (2) (1) (3) (7)
STATION NAME ONE-TOUCH/ EMAIL ADDRESS / TELEPHONE NO.
ABBR NO. ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR (ABBR NO.)
[B] Bob Jones [003] jonesb@abcdefg.com...](http://img.usermanuals.tech/thumb/58/75065/w64_dp-2000_ifax_en_om_d-124.png "Page 125
PRINTOUT JOURNALS AND LISTS
PRINTOUT
JOURNALS AND
LISTS
125
Sample Directory Search List
Explanation of contents
*************** -DIR. SEARCH LIST- ******************* DATE JAN-12-2001 ***** TIME 11:11 *** P.01
(8) (2) (1) (3) (7)
STATION NAME ONE-TOUCH/ EMAIL ADDRESS / TELEPHONE NO.
ABBR NO. ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR (ABBR NO.)
[B] Bob Jones [003] jonesb@abcdefg.com...")
PRINTOUT JOURNALS AND LISTS
PRINTOUT
JOURNALS AND
LISTS
121
Communication Journal (COMM. JOURNAL)
The Communication Journal (COMM. JOURNAL) lets you verify whether the transmission or polling was
successful. You may select the printout condition (Off/Always/Inc. only) in Fax Parameter No. 012.
Sample COMM. JOURNAL
************** - COMM. JOURNAL - ***************** DATE JAN-12-2001 **** TIME 15:00 **** P.01
(1) (2) (3)
MODE = MEMORY TRANSMISSION START=JAN-12 14:50 END=JAN-12 15:00
FILE NO.= 050 (4)
(5) (6) (7) (8) (9) (10)
STN COMM. ONE-TOUCH STATION NAME/EMAIL ADDRESS/TELEPHONE NO. PAGES DURATION
NO. ABBR NO.
001 OK SERVICE DEPT. 001/001 00:01:30
002 OK SALES DEPT. 001/001 00:01:25
003 407 ACCOUNTING DEPT. 000/001 00:01:45
004 BUSY
021 111 1234 000/001 00:00:00
- PANASONIC -
************************************* - HEAD OFFICE - ****** - 201 555 1212 - *******
Journals and Lists
Continued on the next page...
PRINTOUT JOURNALS AND LISTS 122 Explanation of contents (1) Indication of communication mode (2) Star t time of communication (3) End time of communication (4) File number : 001 to 999 (When the communication is stored into memory, a file number is assigned for each communication.) (5) Station number : Sequential number of the Stations. (6) Communication result : OK indicates that the communication was successful. BUSY indicates that the communication has failed because of busy line. STOP indicates that STOP was pressed during communication. P-OK indicates that memory overflow occurred while storing the documents into memory for transmission but successfully stored document(s) was sent. R-OK indicates that the Relayed XMT was successful. - - indicates LAN transmission. 3-digit Info Code (see page 129) indicates that the communication has failed. In this case, the machine will print out the attached report with first page of your document as shown on the previous page. (7) One-Touch/Abbreviated number or mark: mark indicates dialed by direct number dial. (8) Recorded name in the Phone Book, direct dialing number, or email address (9) Number of pages transmitted or received: The 3-digit number is the number of pages successfully transmitted or received. When the documents are stored into memory, two 3-digit numbers will appear. The first 3-digit number represents the number of pages successfully transmitted. The second 3-digit number represents the total number of pages that were attempted to be transmitted. (10)Duration of Communication Journals and Lists
PRINTOUT JOURNALS AND LISTS PRINTOUT JOURNALS AND LISTS 123 One-Touch/Abbreviated and Directory Search List To print a One-Touch/Abbreviated Number and Directory Search List of the telephone numbers you have stored. Make sure that the INTERNET lamp is ON. If not, press to select the INTERNET MODE. 1 2 3 4 for One-Touch/ABBR List or for Directory Search Listor PRINT OUT (1-7) ENTER NO. OR ∨ ∧ 2:ONE-TCH/ABBR LIST? PRESS SET TO PRINT 1:ONE-TOUCH/ABBR NO. 2:DIR. SEARCH * PRINTING * ONE-TOUCH/ABBR LIST * PRINTING * DIR. SEARCH LIST Journals and Lists
PRINTOUT JOURNALS AND LISTS
124
Sample One-Touch List
Sample ABBR Number List
*************** -ONE-TOUCH LIST- ****************** DATE JAN-12-2001 ***** TIME 11:11 *** P.01
(1) (2) (3) (7)
ONE- STATION NAME EMAIL ADDRESS / TELEPHONE NO.
TOUCH ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR (ABBR NO.)
John Smith
201 555 3456
4452 +1 201 123 4567 [001]
Jane Smith
201 555 1212
1212 212 555 1234 [002]
Bob Jones [email protected]
123456 201 555 1212
Panafax1 [email protected]
4827 +81 03 5251 1234
Panafax2 [email protected]
1773 +81 0467 5251 1234
NO. OF STATION = 05
-PANASONIC -
************************************************-HEAD OFFICE - ***** - 201 555 1212- *********
*************** -ABBR NO. LIST- ******************* DATE JAN-12-2001 ***** TIME 11:11 *** P.01
(1)
ABBR STATION NAME EMAIL ADDRESS / TELEPHONE NO.
NO. ROUTING SUB-ADDR ROUTING TSI RELAY ADDR (ABBR NO.)
[001] John Smith
201 555 3456
4452 +1 201 123 4567 [009]
[002] Jane Smith
201 555 1212
1212 212 555 1234 [010]
[003] Bob Jones [email protected]
123456 201 555 1212
[004] Panafax1 [email protected]
4827 +81 03 5251 1234
[005] Panafax2 [email protected]
1773 +81 0467 5251 1234
NO. OF STATION = 005
-PANASONIC -
************************************************-HEAD OFFICE - ***** - 201 555 1212- *********
Journals and Lists
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JOURNALS AND
LISTS
125
Sample Directory Search List
Explanation of contents
*************** -DIR. SEARCH LIST- ******************* DATE JAN-12-2001 ***** TIME 11:11 *** P.01
(8) (2) (1) (3) (7)
STATION NAME ONE-TOUCH/ EMAIL ADDRESS / TELEPHONE NO.
ABBR NO. ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR (ABBR NO.)
[B] Bob Jones [003] [email protected]
123456 201 555 1212
[J] John Smith [001]
201 555 3456
4452 +1 201 123 4567 [009]
Jane Smith [002]
201 555 1212
1212 212 555 1234 [010]
[K] Panafax1 [004] [email protected]
4827 +81 03 5251 1234
[M] PAnafax2 [005] [email protected]
1773 +81 0467 5251 1234
NO. OF STATIONS = 005 (4)
-PANASONIC -
************************************************-HEAD OFFICE - ***** - 201 555 1212- *********
(1) One-Touch or Abbreviated number : = One-Touch number,
[nnn] = Abbreviated number
(2) Station name recorded in the machine : Up to 15 characters
(3) Telephone number recorded in the machine
Email address recorded in the machine
number: Up to 36 digits (Telephone number)
: Up to 60 characters (Email address)
: Telephone Number programmed into One-Touch / ABBR NO.
(4) Number of recorded One-Touch and ABBR numbers
(5) Routing Sub-address : Up to 20 digits
(6) Routing TSI : Up to 20 digits
(7) Relay Address : 3-digit
(8) The first letter of station name recorded in your machine
Journals and Lists
PRINTOUT JOURNALS AND LISTS
126
Program List
To print a Program List of the Dialing Patterns that you have previously entered into the Program Keys.
Sample Program List
Explanation of contents Make sure that the INTERNET lamp is ON. If not, press to select the INTERNET MODE.
1
2
3
*************** -PROGRAM LIST- ******************** DATE JAN-12-2001 ***** TIME 15:00 *** P.01
(1) (2) (3) (4) (5)
PROGRAM PROGRAM/USER NAME TYPE ONE-TOUCH/ABBR NO./PASSWORD DELETE E-MAIL
[P1] TEST ONE-TOUCH
5551234
[P2] ACCOUNT POP ***** Invalid
[P3] ACC POP Invalid
[P4] PROG. B ABBR/GRP
-PANASONIC -
************************************ -HEAD OFFICE - ***** - 201 555 1212- *********
(1) Program key
(2) Program name : Up to 15 characters
(3) Type of communication : ABBR/GRP indicates that the Program key is programmed as a group key.
ONE-TOUCH indicates that the Program key is programmed as a One-Touch
key.
POP indicates that the Program key is programmed as a POP access key.
(4) Numbers recorded in the program
key
number: One-Touch / ABBR numbers or password.
Email address programmed into Program Key.
: Telephone Number programmed into Program Key.
(5) Deletion of received Email : Valid means that the received email will be deleted. Invalid means that the
received email will be retained.
PRINT OUT (1-7)
ENTER NO. OR
∨ ∧
3:PROGRAM LIST?
PRESS SET TO PRINT
* PRINTING *
PROGRAM LIST
Journals and Lists
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JOURNALS AND
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127
FAX Parameter List
To print out a FAX Parameter List:
Sample FAX Parameter List
Explanation of contents Make sure that the INTERNET lamp is ON. If not, press to select the INTERNET MODE.
1
2
3
*************** -FAX PARAMETER LIST- ************** DATE JAN-12-2001 ***** TIME 15:00 ***** P.01
(1) (2) (3) (4) (5)
PARAMETER DESCRIPTION SELECTION CURRENT STANDARD
NUMBER SETTING SETTING
001 CONTRAST (HOME) (1::Lightest..............5:Darkest) 3 3
002 RESOLUTION (HOME) (1:Standard 2:Fine 3:400dpi) 2 2
003 ORIGINAL (HOME) (1:Text 2:Text/Photo 3:Photo) 1 1
164 IFAX XMT HEADER (1:Included 2:Not included)
1 1
-PANASONIC -
************************************ -HEAD OFFICE - ***** - 201 555 1212- *********
(1) Parameter
number(4) Current setting : ---- indicates code or password is not
set. When the code or password is set,
it is represented by asterisk(*).
(2) Description : (HOME) means home position
setting.(5) Standard setting : Factory preset standard setting
(3) Selection
PRINT OUT (1-7)
ENTER NO. OR
∨ ∧
4:FAX PARAM. LIST ?
PRESS SET TO PRINT
* PRINTING *
FAX PARAMETER LIST
Journals and Lists
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128
Sample Internet Parameter List
(see Note 1)
*************** -FAX PARAMETER LIST- ************** DATE JAN-12-2001 ***** TIME 15:00 *** P.02
*** INTERNET PARAMETERS ***
TIME ZONE : GMT-5:00 Eastern Time (US & Canada)
MAC ADDRESS : 080023000FF9
IP ADDRESS : 123.178.240.3
SUBNET MASK : 255.255.255.255
SMTP SERVER NAME : smtp.mgcs.mei.co.jp
DEF. ROUTER IP ADDR : 172.21.22.1
EMAIL ADDRESS : [email protected]
DNS SERVER IP ADDRESS : 133.185.247.45 (See Note 1)
POP SERVER NAME : pop.mgcs.mei.co.jp
POP USER NAME : Panasonic
POP PASSWORD : *****
HOST NAME : ifax001
DEFAULT SUBJECT : Internet Fax from Sales Dept.
DEFAULT DOMAIN : panasonic.com
SELECTABLE DOMAINS
(01) : mgcs.co.jp
(02) : panasonic.co.jp
(03) :
(04) :
(05) :
(06) :
(07) :
(08) :
(09) :
(10) :
REMOTE PASSWORD : *****
RELAY XMT PASSWORD : *****
MANAGER’S EMAIL ADDR : [email protected]
RELAY DOMAINS
(01) : panasonic.co.jp
(02) : mgcs.co.jp
(03) : sales.panasonic.com
(04) : tech1.panasonic.com
(05) :
(06) :
(07) :
(08) :
(09) :
(10) :
-PANASONIC -
************************************************-HEAD OFFICE - ***** - 201 555 1212- *********
NOTE
1. By default the machine will prompt you to enter the SMTP and POP Server Names. To change the prompt to IP
Address, change the Fax Parameter No. 161 (DNS SERVER) to Invalid.
Journals and Lists
PROBLEM SOLVING 129 Problem Solving Troubleshooting Information Codes (see Note 1) When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. NOTE 1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. Info. CodeMeaning Action Page 712 Incorrect email address. Check the registered email address. Check the IP Address of the SMTP Server with the Network Administrator.-- 713 Memory overflow in the LAN Interface. The document data exceeded 1.6 MB/page and cannot be sent.-- 714 Cannot logon to the LAN. Check the 10Base-T/100Base-TX cable connection. An unexpected LAN problem occurred. Contact the Network Administrator.-- 715 TCP/IP connection timed out. Check the Internet Fax parameter settings. Verify the IP Address, Default Router IP Address, SMTP Server IP Address.-- 716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting. Contact the Network Administrator.-- 717 Incomplete SMTP Protocol transmission. SMTP Server’s hard disk may be full.SMTP Server is defective. Contact the Network Administrator.-- 718 Page Memory Overflow occurred while receiving printing data. The paper size selected within your application to print is larger than the paper size loaded in the cassette(s).Check the document size and resolution. Ask originator to re-send in a supported size and resolution.-- 719 Received data via LAN is in a format that is not supported.Ask the originator to re-send with a supported file attachment format: * In a TIFF-F format. * Image data conforming to recording paper size.-- 720 Cannot connect to the POP Server. (Incorrect POP Server IP Address) POP Server is down.Check the POP Server IP Address. Contact the Network Administrator.-- 721 Cannot connect to the POP Server. (User Name or Password error)Check the POP User Name and Password. Contact the Network Administrator.-- 725 DNS Server connection timed out. DNS Server is down.Check the DNS Server IP Address. Contact the Network Administrator.-- 726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP Server Name.-- 730 Cannot retrieve the Journal nor program the Internet Parameters and the Auto Dialer remotely via email from a PC.Check that the Fax Parameter No. 158 (PC REMOTE UPDATE) is set to 2:Valid.58 731 The dialer buffer for manual dialing was full (70 stations) when the Relay Transmission Request was received.Request the originator to re-send the Relay Transmission Request after the reserved communication is finished.--
PROBLEM SOLVING 130 Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from the DP-2000 to the original sender during remote programming of the Auto Dialer via email. Internet FAX Return Receipt Errors Messages Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Auto Dialer via email fails. Error message Possible cause 1 554 Data transfer error (broken header) The header or sub header decoding is being processed while the message finished, try again. 2 554 Data transfer error (broken data) Multiple contents are present and being processed while the message finished, try again. 3 554 Data transfer error (FAX module) Data transfer error occurred in the FAX module while communicating with the LAN module, try again. 4 554 MIME attachment not suppor ted (message/file)MIME attachment is not supported during this operation, re- send using plain text in the message body only. 5 554 MIME format not supported MIME file type is not supported, re-send using plain text in the message body only. 6 554 G3 relay permission denied The requested domain for Relayed XMT is not registered. 7 554 Relay address unknown The telephone number of end receiving station for the Relayed XMT is unknown. 8 554 Memory full (FAX module) FAX Memory is full, try again later. 9 554 Data transfer error Other errors not listed above, try again later. Error message Possible cause 1 Format Error : The block termination command @end is missing in the @command block, add the @end command and try again. 2 Format Error : The block start command @begin is missing in the @begin block, add the @begin command and try again. 3 Format Error : The block termination command @end is missing in the @begin block, add the @end command and try again. 4 Format Error : The block termination command @end is missing in the @system block, add the @end command and try again. 5 Format Error : The block termination command @end is missing in the @sender block, add the @end command and try again. 6 Format Error:The block termination command @end is missing in the @domain block, add the @end command and try again. 7 Format Error : The block termination command @end is missing in the @program block, add the @end command and try again. 8 Format Error:The system block start command @system is missing in the @system block, add the @system command and try again. 9 Permission denied : Change the Fax Forward parameter to Invalid and try again. 10 Permission denied : Try again later when the machine is not busy. 11 Error : Can not overwrite existing programmed data, use the Delete command to erase the existing data first. 12 Permission denied : Correct the password and try again. 13 Permission denied : Set the Remote Dialer Update parameter to Valid. 14 Format Error : The format of the Entry is incorrect / incomplete or the data string for each station is not defined within a single line. 15 Warning : The format of the Entry is incorrect or the number of characters entered, exceed the maximum allowed in the field. Correct it and try again. 16 Warning : Field limit exceeded The maximum number of Station Name, Domain Name, Sender Name, Program Name, etc were exceeded. Troubleshooting