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Panasonic Digital Business System Section 700 Feature Operation Manual

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Page 181

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-65
Multi-Line (ML) Appearances
(CPC-AII and CPC-B Version 2.0 or higher)
Description
You can make and receive both CO line calls and Intercom Calls using a 
Multi-Line (ML) key. Each extension can have up to 24Multi-Line keys. The 
Attendant can have up to 24 Multi-Line keys. 
See “ML/MCO Separation” (page 4-66) for information on assigning both 
ML and MCO keys to the same system (CPC-AII and...

Page 182

Chapter 4. Key Telephone Features Section 700 - Operation 
4-66 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
 When a CO call or an Intercom Call arrives, a search begins for a Multi-
Line key not in use. The lower numbered FF keys will be searched first. 
When a free Multi-Line key is found, the LED flashes green and the 
extension rings.
 If another phone answers an incoming trunk call, the ML LED on your 
extension goes off and the ringing stops, indicating that the Multi-Line key 
on your...

Page 183

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-67
Considerations
 The initial setting for all extensions (except the first attendant phone) is 
MCO.
 The initial setting for the first attendant phone (port 1) is ML.
Meet-Me Answer
(All Versions)
Description
You can answer a Paging call from any extension using the Meet-Me Answer 
feature.
Operation
1.  When you hear the Paging call pick up the handset from any idle 
extension or if you are...

Page 184

Chapter 4. Key Telephone Features Section 700 - Operation 
4-68 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Message Waiting/Callback Request
(All Versions)
Description
If you try to call an extension that is busy or does not answer, you can leave a 
message requesting a return call.
Operation
To leave a Callback Request:
1. Press the ON/OFF
 key.
2.  Dial the extension number.
“Call-EXT XXX,” “Busy-EXT XXX” or “Talk-EXT XXX” (where 
“XXX” is the extension) appears on the display.
3.  Dial “2” at the...

Page 185

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-69
 If extension 135 left the Callback Request and If you extension is set 
for Voice Calling, “Talk-EXT XXX” (where “XXX” is the number of 
the extension that left the Callback Request) appears on the display.
 When your call is answered, the EXT
 LED lights and the Message 
Waiting lamp goes off.
To view the most recent Callback Request
Callback Requests are normally viewed in the order...

Page 186

Chapter 4. Key Telephone Features Section 700 - Operation 
4-70 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Related Programming
 FF1 (System) Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.01 or higher)
 FF3 (Extension) Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 3.01 or higher)
Considerations
 When your extension has received several Callback Requests, the number 
of requests appears on the left side of the display. 
 Up to four Callback Requests can be...

Page 187

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-71
Selecting a Non-Appearing Outside Line
1.  Pick up the receiver or press ON/OFF
.
2. Dial 88
.
3.  Dial the outside line number (01-64).
4.  Dial the telephone number.
Holding a Non-Appearing Outside Line
Instead of an FF key, the EXT indicator flashes when you hold a non-
appearing outside line.
Offhook Signaling
(All Versions)
Description
Offhook signaling sends a tone to a busy extension to...

Page 188

Chapter 4. Key Telephone Features Section 700 - Operation 
4-72 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Considerations
 The system does not send the offhook signal under the following 
conditions:
-  During a conference call
-  While the called extension is on hold
-  During a call on a CO line for which there is no line key on the called 
extension.
Offhook Voice Announce (OHVA)
(All Versions)
Description
You can interrupt a busy extension when making an Intercom Call, and then 
use the...

Page 189

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-73
 The Talk Back key flashes red.
4.  Make your announcement.
To answer an OHVA:
1.  Press the Talk Back key (*3
 must be programmed in an FF key).
The Talk Back key flashes red.
2.  To return to the previous call, press the Talk Back key again.
To transfer a call using OHVA 
1. Press the HOLD
 key to place the call to be transferred on hold.
2.  Dial the number of the extension to which the...

Page 190

Chapter 4. Key Telephone Features Section 700 - Operation 
4-74 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Considerations
 The held call is transferred as soon as the extension sending the OHVA 
hangs up.
 If the transferred call is not answered immediately, it will queue for a set 
time limit, then return to the extension sending the OHVA. (The recall 
time can be set in the Transfer-Recall Timer.)
 When receiving an OHVA, an extension’s Talk Back key’s LED will flash 
red. When the Talk Back...
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