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Panasonic Digital Business System Section 700 Feature Operation Manual

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Page 141

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-25
 You can answer incoming calls, Intercom Tone Calling, or Intercom Voice 
Calling using the Group Call Pickup feature. You cannot answer Paging or 
Callback with this feature.
Call Transfer
(All Versions)
The DBS provides two call transfer methods: blind transfer and screened 
transfer.
Blind Transfer
Description
Blind transfer allows the transfer of a call directly to an extension, without...

Page 142

Chapter 4. Key Telephone Features Section 700 - Operation 
4-26 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Related Programming
 FF1 (System): Onhook (Automatic) Transfer
 FF1 (System): Recall Timer for Extension-Transferred CO Calls
 FF1 (System): Recall Timer for Extension-Transferred Intercom Calls
 FF1 (System): Recall Timer for Attendant-Transferred CO Calls
 FF1 (System): Recall Timer for Attendant-Transferred Intercom Calls
Considerations
 For users to transfer calls by pressing HOLD
,...

Page 143

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-27
Screened Transfer
Description
Using the Screened Transfer feature, you can contact a third party and 
announce the call before the transfer.
Operation
To use Screened Transfer when your system is set for Onhook 
Transfer:
1. Press the HOLD
 key to place the call on hold.
 The line LED for the outside line on hold flashes green.
 The phone issues intercom dial tone.
 “Hold TRK #XX” (where...

Page 144

Chapter 4. Key Telephone Features Section 700 - Operation 
4-28 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
2.  Dial the extension number to which the call is to be transferred.
3.  When your call is answered, inform the third party of the transfer.
 The EXT
 LED stops flashing and remains lit.
 “Talk-EXT XXX” (where “XXX” is the extension) appears on the 
display.
4. Press the PROG
 key.
 The line LED for the original outside line turns red.
 “TRF XXX TRK #YY” (where “XXX” is the extension and...

Page 145

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-29
extension after Transfer Recall Timer expires. The other extension’s 
number and the number of the transferred CO line or extension then appear 
on your display and the call is returned to your extension. 
(For example, if you transfer an outside call on line 1 to extension 135 and 
that extension is busy or does not answer, the call will return to your 
extension and “Recall 135 #01” will...

Page 146

Chapter 4. Key Telephone Features Section 700 - Operation 
4-30 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
3. Press “3.”
 The EXT
 LED flashes.
 “Call Wait XXX” (where “XXX” is the extension) appears on the 
display.
4.  If you want to send a text message, dial the desired message code (5-9).
The corresponding message displays on the called party’s phone. (If the 
called party does not have a display, the party continues to hear a call 
waiting signal.)
5.  Remain on the line until the called...

Page 147

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-31
 The LED of the Talk Back key flashes green.
 The current call is held automatically.
3.  Press the Talk Back key again to return to the original call.
The LED of the Talk Back key goes off when the Call Waiting party 
hangs up.
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.1 or higher)
 FF3 (Extension): Extension Class of Service...

Page 148

Chapter 4. Key Telephone Features Section 700 - Operation 
4-32 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Call Waiting/OHVA Text Reply
(CPC-AII and CPC-B Version 4.0 or higher)
Description
When a busy party receives an indication of incoming intercom call, the busy 
party can respond by sending a text message back to the caller. 
The text message can be sent after any of these intercom call indications:
 Call waiting tone
 Call waiting tone followed by a text message
 An offhook voice announce....

Page 149

Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-33
Caller ID Call Log
(CPC-AII Version 6.1 or higher and CPC-B Version 6.1 or higher)
Description
The Call Log keeps a record of Caller ID calls to individual phones. The Call 
Log allows users to view Caller ID calls that have been sent to their phone.
Users can assign an FF key (*6) to flash when there are new entries in the log. 
When the user presses the key to access the log, the LED turns...

Page 150

Chapter 4. Key Telephone Features Section 700 - Operation 
4-34 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Types of Calls Included
The call log stores information for Caller ID calls that ring a phone. If the 
phone does not ring (for instance when Call Forward - All Calls is active), 
there is no entry in the Call Log for that call. 
Call Log Information
Each Call Log entry includes the following call information:
 Calling number
 Calling name (if provided)
 Time and date
 Whether the call was...
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