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Panasonic Digital Business System Section 700 Feature Operation Manual

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Page 101

Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-55
-  1 T1 Trunk Card (VB-43561
-  1 T1 MDF Card (VB-43562)
-  1 Sync Card (VB-43563).
In addition, one T1 Cable (VB-43564) is required to install a T1 in a double 
cabinet if the T1 card is located in the slave cabinet.
To install two T1s in a double cabinet, you must have 2 T1 Trunk Cards and 
2 T1 MDF Cards.
 The installer must provide a Channel Service Unit (CSU) that complies 
with FCC Part...

Page 102

Chapter 3. System Features Section 700 - Operation 
Page 3-56 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Telephony Services
(CPC-AII Version 7.0 and higher and CPC-B Version7.0 and higher)
Description
Computer Telephony Integration (CTI) provides communication and 
coordination of operation between computers and the telephone system. One 
of the most significant emerging standards in CTI is the Telephony Services 
Application Programming Interface from Novell®.
Telephony Services is basically a...

Page 103

Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-57
.
Related Programming
 FF1 (System): API Port Type
 FF1 (System): API Baud Rate
Hardware Requirements
 VB-43941 Telephony Services Kit. This kit includes a Panasonic API 
Card, the API Serial Connector (two ports) and one 3 1/2” floppy disk 
containing the Telephony Services DBS Driver “Panadrvr.”
 A Novell 3.12 (or later), 486 (or greater) server with at least 8 megabytes 
of RAM and...

Page 104

Chapter 3. System Features Section 700 - Operation 
Page 3-58 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Toll Restriction
(All Versions)
Description
Access levels, including the prohibition of long distance calls or after-hours 
calls, can be assigned to specific extensions or CO lines using the Toll 
Restriction feature. This minimizes non-business related calls and reduces 
phone bills by only allowing long distance calls over designated lines.
The following access levels are available:
Table 3-2....

Page 105

Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-59
3 Full restriction of operator calls (old dialing plan).
Selectable restriction of operator calls (new NANP).
Selectable restriction of international calls (defaulted to full restriction - 
ssee Notes)
Selectable restriction of N11 codes (211-911) (see Notes for 911).
Selectable restriction of Speed dial numbers.
Restriction of up to 50 seven-digit numbers.
Trunk calls can be answered and...

Page 106

Chapter 3. System Features Section 700 - Operation 
Page 3-60 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
The following calling restrictions are also available:
 Station Lockout Key Code Restriction
A key code must be entered before calling out when the Station Lockout 
feature is activated.
 Account Code Restriction
An Account Code must be entered before calling out.
 Forced LCR Restriction
The LCR feature controls outside calls.
Related Programming
 FF1 (System): Override Toll Restrictions with...

Page 107

Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-61
Trunk Groups
(All Versions)
Description
Trunks can be placed in trunk groups. When a trunk group is accessed, the 
DBS automatically selects an open trunk from the group.
Operation
To access a trunk group, do one of the following:
 Dial a trunk group access code before dialing the telephone number. Trunk 
group access codes are 9, 81, 82, 83, 84, 85, and 86.
 Press an FF key that is assigned...

Page 108

Chapter 3. System Features Section 700 - Operation 
Page 3-62 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Trunk Name Assignment
(CPC-AII and CPC-B Version 2.0 or higher)
Description
You can display a name, number, or message of up to six characters on the 
LCD in place of your CO trunk line number. The name will appear when a 
CO call is ringing or connected. 
For example, you can assign specific CO lines to different individuals or 
departments. Then, when an extension rings, the individual’s name...

Page 109

Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-63
Trunk Queuing
(All Versions)
Description
If all outside lines in a Trunk Group are busy, the system can call you when a 
line becomes free. Simply pick up the handset and dial the telephone number 
when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
1. Press the ON/OFF
 key.
2.  Press the CO line key or dial a trunk access code.
The phone issues busy tone.
3. Press “2.”
“In...

Page 110

Chapter 3. System Features Section 700 - Operation 
Page 3-64 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Considerations
 Response to the Trunk Callback alert tone must be within sixteen seconds 
or Trunk Queuing will be canceled.
 If a call arrives from an outside line while the Trunk Queuing feature is 
activated, Trunk Queuing will be suspended for the duration of the 
incoming call.
 If you are engaged in another call on a different line for more than twenty 
minutes after the desired outside...
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