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Panasonic Cpc+AII/B Digital Business System Release Notes Manual

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Page 1011

Chapter 6. SLT FeaturesSection 700 - OperationConsiderations
lYou cannot break in on three-party conference calls.
lThe default for the override alert tone is “off.” If the override alert tone is
enabled, the tone will be sent to both parties when a 
call is overridden.
Call Forwarding
(All Versions)Call Forwarding allows users to send their calls to another extension, to an
outside line, or to voice mail. All versions of the DBS provide call
forwarding; however, some call forwarding enhancements are not...

Page 1012

Section 700 - OperationChapter 6. SLT Features
Call Forwarding--Busy/No Answer. When this feature is activated, allincoming calls to an extension that is off-hook or does not answer are
forwarded to a designated extension. Similarly, if the extension is busy, the
calls are forwarded to the designated extension.
Call Forwarding--External. (CPC-A, CPC-AZ1 Versiom prior to 7.0 undCPC-B Versions prior to 7.0.) When this feature is activated, all incoming
intercom calls to an extension are forwarded to an...

Page 1013

Chapter 6. SLT FeaturesSection 700 - Operation
”Note: Beginning with 
CPC-AI1 and CPC-B Version 7.0, all forwarding
types (All Calls, No Answer, Busy, Busy/No Answer) allow call
forwarding outside eliminating the need for Call Forwarding--External.
4.If you are forwarding to an extension, enter the number of the extension
you want to receive your calls. If you’re forwarding to an outside 
rnumber,(gal “*”plus the appropriate speed dial number.
Note: To forward to an outside number, you must have already...

Page 1014

Section 700 - OperationChapter 6. SLT Features
Considerations
.With CPC-A and CPC-B Versions prior to 2.0, calls cannot be forwarded
to an extension that already 
ha5 call forwarding activated. In other words,
phone “A” could only forward to phone “B” if phone “B” was not
forwarded.
Beginning with CPC-B Version 2.0, calls can be forwarded to extensions
that have 
call forw*arding activated. For example, phone “A” can be
forwarded to phone “B,” even if phone 
“B” is forwarded to voice mail.
0Calls can be...

Page 1015

Chapter 6. SLT FeaturesSection 700 - Operation
Call Hold
(Ali Versions)
Des&p tion
Call Hold provides either exclusive or system hold, depending on system
programming, With Exclusive Hold, only the extension that held the call 
can
retrieve it. With System Hold, another extension can retrieve the call.
Operation
To place a call on Hold:
Flash the switchhook.
To release the call:
Flash the stitchhook again.
Related Programming
lFFl (System): Recall Tier for Extension-Held CO Calls
lFFl (System): Recall...

Page 1016

Section 700 - OperationChapter 6. SLT Features
hangs up before you do. If you hang up before the other extension, the ltcltl
outside line will be transferred to that extension.
lThe DBS can provide Music-on-Hold to callers placed on hold. See
“Music-On-Hold” (page 2-34) for more information.
Call Park
(All Versions)
Description
Use the Call Park function to transfer an outside call when you cannot locate
the intended recipient of the call. Park the call and then page the person to
whom 
you want to...

Page 1017

Chapter 6. SLT FeaturesSection 700 - Operation
3.Enter the Park Number assigned to the call.
“PARK PICK XX” (where “XX” is the park number) appears, and then
“CO TALK ##XX” (where “XX” is the trunk number of the call) appears.
Related Programmingl 
FFl (System): Park Recall Timer
Considerationsl
The parked calI recalls if it is not retrieved before the Recall Timer expires.If this happens, the user that parked the call can retrieve it by picking up
the handset. If no one retrieves the call after the Park...

Page 1018

Section 700 - ODerationChaDter 6. SLT Features
Related Programming
lFFl (System): Extension Class of Service Setting (CPC-AI1 and CPC-B
3.1 or higher)
lFF3 (Extension): Extension Class of Service Assignment 
(CPC-All and
CPC-B Version 3.1 or higher)
ConsiderationslIf more than one caller is attempting to reach the ringing extension, the
Direct Call Pickup feature will answer the call that arrives first.
Once the call has been picked up, other extensions that attempt to pick up
the call receive busy...

Page 1019

Chapter 6. SLT FeaturesSection 700 - Operation
Considerations
.
.If more than one call is arriving at the Paging Group, the Group Call
Pickup feature will answer the call to the lowest port number first.
If the called extension belongs to more than one Paging Group, the Group
Call Pickup Feature will answer the call to the lowest-numbered Paging
Group first.
You can answer incoming calls, Intercom Tone Calling, or Intercom Voice
Calling using the Group Call Pickup feature.
Group Call Pickup cannot be...

Page 1020

Section 700 - OperationChapter 6. SLT Featuresl The third party need only pick up the handset to speak to the outside
line.
Related Programmingl 
FFl (System): Onhook (Automatic) Transfer
l
FFl (System): Recall Tier for Extension-Transferred CO Calls
lFFl (System): Recall Timer for Extension-Transferred Intercom Cal Is
ConsiderationslIn order for users to transfer calls by flashing the switchhook, dialing the
extension, and going 
onhook, the Onhook Transfer feature must be
enabled.
lYou cannot transfer...
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