Nortel Modular Ics 6.1 Installer Guide
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System prgrming / 411 P0603534 02Modular ICS 6.1 Installer Guide • The DN number range for hunt groups is 707 to 736. • If you want your central answering position to display Hunt Group appearances in order to monitor activity, the CAP must be a member of the hunt group. Hunt group appearances can be moved to CAPs using extended key indicator modules (eKIMs) with ≤•°⁄. Refer to CAP/KIM assign on page 435. • If any of the telephones you want to add to the hunt group have lines assigned that are...
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412 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Moving members of a group Member order within a hunt group is important. The member order determines how a call is routed through a hunt group. 1. Press MOVE to move an existing member to another place within the hunt group.The display shows the member number followed by an arrow. 2. Enter the new position number for the telephone. Assigning or unassigning lines to a group To avoid delayed ring transfer of external hunt group calls to...
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System prgrming / 413 P0603534 02Modular ICS 6.1 Installer Guide Setting the distribution mode There are three modes of call distribution: •Broadcast — rings each telephone in the group simultaneously. Calls are handled one at a time, other calls are queued. As soon as a call is picked up, the call next in the queue is presented to the hunt group without waiting for queue timeout. •Sequential — starts the call at the first telephone in the hunt group. Distribution is complete when the first free...
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414 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Setting the hunt delay This setting allows you to program the number of rings the system permits at a hunt group telephone before moving on to the next telephone in the hunt group. This display only shows if the distribution mode is set to sequential or rotary. 1. When the display shows Member DNs:. 2. Press ‘ until the display shows Hunt delay:. 3. Press CHANGE to select the setting: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10. Programming busy...
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System prgrming / 415 P0603534 02Modular ICS 6.1 Installer Guide Programming the queue timeout This setting allows you to program the number of seconds a call will remain in the hunt group queue before it is also routed to the overflow position. 1. When the display shows Member DNs:. 2. Press ‘ until the display shows Q Timeout:. 3. Press CHANGE to set the queue timeout: 15, 30, 45, 60, 120 or 180. Programming the overflow set This setting allows you to indicate a telephone to which the hunt group...
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416 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Setting the Hunt group name This setting allows you to program the hunt group function name, such as Service or Sales. The name can be up to seven characters in length. 1. When the display shows Member DNs:. 2. Press ‘ until the display shows Name:. 3. Press CHANGE . 4. Use the dialpad to enter the name of the hunt group. 5. Press ‘ to store the name. Allowing/disallowing an auxiliary ringer This setting allows you to allow/disallow an...
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System prgrming / 417 P0603534 02Modular ICS 6.1 Installer Guide The Hunt Group distinctive ring pattern determines how a call will ring within the Hunt Group. If members of the group have ring patterns assigned to their telephones that are higher than the ring patterns of the incoming line or the Hunt Group, then the Hunt Group will use the ring of the corresponding member telephones. If the incoming call (line) has a higher ring pattern assigned, than the Hunt Group, the Hunt Group will ring...
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418 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 • what password the supervisor will enter on the supervisory telephone to gain access to the Silent Monitoring feature (≤•fifi‚) (Default password: SILENT (745368)). Refer to “Silent Monitor password” on page 407. Refer to the Modular ICS System Coordinator Guide for detailed information about using the feature and for descriptions of the display messages that occur during the process. Change DNsInstaller password required Change DNs...
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System prgrming / 419 P0603534 02Modular ICS 6.1 Installer Guide Featr settings The following section describes how to configure features for individual telephones. Backgrnd music Background Music allows you to listen to music through your telephone speaker. A customer-supplied music source must be connected to the Integrated Communication System. Press CHANGE to select the setting: N (No) or Y (Yes). Refer also to “External music source (customer supplied)” on page 288. On hold On hold allows you...
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420 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Use ≠ and CHANGE to select either: Use sys volume or Use set volume. This feature is not available on some older telephones. Camp timeout Camp timeout delay allows you to assign the number of seconds before an unanswered camped call is returned to the telephone which camped the call. Press CHANGE to select the setting: 30, 45, 60, 90, 120, 150, or 180 seconds. Park timeout Park timeout allows you to assign the number of seconds...