Nortel Compact Ics 6.1 Installer Guide

System administration log / 321
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Checking when each item in the log occurred
Start with any display showing a log item:
1. Press 
TIME. The display briefly shows the date and time.
2. Write the date and time on the System administration log record.
Erasing the log
Start with the display reading Items in log:.
1. Press 
ERASE. The display shows Erase log?
2. Press YES. If no new items have been added since the list was entered, 
the display shows 
Log erased.
OR...

322 / Provisioning
Compact ICS 6.1 Installer GuideP0603539  02
Provisioning
Provisioning applies only to BRI loops and lines. It allows you to place 
loops and lines in or out of service, either before or after the BRI Cards 
have been installed in the ICS.
When you provision a loop, ISDN terminals on the loop can be used to 
make outgoing calls or receive incoming calls (S or U-LT loop), or lines 
are available for use by the devices attached to the system (T, S, or U-NT 
loop). When you are configuring...

Alarm codes / 323
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Alarm codes
The Norstar ICS generates alarm codes after system disconnections or after 
certain anomalies in system operation. All alarm codes appear at the Alarm 
telephone and in the System test log of a Maintenance session. For a 
complete description of alarm and event codes, you may order an Alarm 
and Event Code Manual
 from your service provider. The following figure 
shows an alarm code appearing on a Norstar Alarm telephone display....

324 / Alarm codes
Compact ICS 6.1 Installer GuideP0603539  02
5. Press CLEAR to clear the alarm.
An alarm code may not be displayed until two minutes after it has been 
triggered. If the ICS is without power when the alarm is triggered, the 
alarm code is not displayed until two minutes after the power is restored to 
the ICS. For a complete list of Norstar alarms, consult the Norstar Alarm 
& Event Code Manual.
Displays
Example 
displayMeaningPossible causes
Alarm: 10All ICS devices 
disconnected.The...

Alarm codes / 325
P0603539  02Compact ICS 6.1 Installer Guide
“X” = DS-30 port number (1-8)
“Y” = Trunk Cartridge number (numbered from left to right)
“Z” = Trunk port number
Alarm troubleshooting
Refer to the previous table before following these procedures.
Alarm: 10
1. Check to see if there is a device connected to the ICS (that has a port 
number beginning with the number 1).
2. If there are no devices connected to the ICS, connect one and then 
press 
CLEAR.
3. If there are any devices connected to...

326 / Alarm codes
Compact ICS 6.1 Installer GuideP0603539  02
Alarm: 52-X-Y
1. Check all connections to the Trunk Cartridge.
2. Check that the proper Trunk Cartridge is inserted in the appropriate 
slot of the ICS.
3. Remove and re-install the Trunk Cartridge.
4. If the alarm persists, replace the Trunk Cartridge with another Trunk 
Cartridge of the same type.
Alarm: 61-X-Y
1. Check that the proper Trunk Cartridges are inserted in the proper slots 
of the ICS.
2. Enter programming and look under the...

Alarm codes / 327
P0603539  02Compact ICS 6.1 Installer Guide
Alarm: 74
Ensure an Expansion Cartridge with Clocking or Clocking Cartridge is 
installed in the ICS.
Alarm: 75
Check the connection to your ISDN service provider. 

328 / Event messages
Compact ICS 6.1 Installer GuideP0603539  02
Event messages
Event messages appear as items in the System administration log or the 
System test log of the Maintenance session. Most of these event messages 
can only be caused by an unusual combination of events, and should rarely 
occur. 
Each event is assigned a severity number. An S preceding this number, 
S4 for example, may appear in the event message. S9 is the most severe. If 
the Log is full, new event messages with a higher...

Event messages / 329
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Displays
EVT196 S4There was a software error on the built-in modem
EVT197 S4System operation is slow or there was a software 
error with the auto-attendant feature
EVT210-YYYZ S4Loopback test YYY on Trunk Cartridge Z has been 
started
EVT211-YYYZ S4Loopback test YYY on Trunk Cartridge Z has been 
stopped
EVT220-21 S4The System administration log has been cleared by 
the DN (21 in this example)
EVT221-21 S4The System test log has been...

330 / Event messages
Compact ICS 6.1 Installer GuideP0603539  02
Event message 799
Event message 799 indicates a call processing error has occurred on an 
ISDN line. The event number is followed by a number representing the line 
or loop number, and a code for the type of error. 
EVT419 S2The time setting has been changed
EVT421 S8A DN change failed
EVT422-21 S6A length change by the DN (21 in this example) has 
been requested
EVT423-21 S6An individual DN change has been requested by the 
DN (21 in this...