Nortel Compact Ics 6.1 Installer Guide

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P0603539  02Compact ICS 6.1 Installer Guide
Displays
You should rarely see any event messages that are not described in the 
section entitled Significant event messages. If you do see one of these event 
messages, the Norstar system has followed its normal recovery from an 
unusual combination of system events. Although the problem is not a 
serious one, repeated occurrences of the event number should be reported 
as soon as possible.
Error 
codeMeaning
01Internal software error....

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Compact ICS 6.1 Installer GuideP0603539  02
As a result of some events, the Norstar system automatically restarts itself. 
The table on the next two pages lists all the event numbers and tells you 
which of these events are associated with Norstar system restarts. 
Most of these events are recorded in the System test log. The few 
exceptions to this are recorded in the System administration log, as 
indicated.
Event
MessageSystem 
RestartEvent 
MessageSystem 
Restart...

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220 (Admin log)No804-807No
221-222No808Yes
223 (Admin log)Yes809No
224Yes810Yes
225-228No811-820No
229 (Admin log)Yes823Yes
230-235No824-825No
245-248No883No
250-256No900No
260-271No940-943No
280-283No950-989No
Event
MessageSystem 
RestartEvent 
MessageSystem 
Restart 

334 / Tests
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Tests
Norstar allows you to run a test which verifies the integrity of the 
installation wiring for Norstar sets. In addition, you can evaluate the 
transmission quality of a BRI loop through your service provider using a 
loopback test. 
Loopback test
The loopback test for BRI lines loops the incoming BRI payload back to 
the local exchange (service provider) for evaluation of the transmission 
quality. Loopback tests should be conducted only with...

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P0603539  02Compact ICS 6.1 Installer Guide
5. Press ≠. The display shows the first S or T loop (if you are 
looking at a BRI-ST Card) or first NT-loop (if you are looking at a 
BRI-U Card). Payload loopback tests are not available for S-loops.
6. Press 
‘ until you see the loop you want to test.
7. Press 
≠. The display shows Payload loopback.
8. Press 
START to begin the test. The display shows the test name 
followed by 
running.
You can exit programming or move on to other programming...

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P0603539  02Compact ICS 6.1 Installer Guide
Usage Metrics
Hunt groupsInstaller password required
This feature gives you statistical information about hunt group calls.
From 
Usage Metrics, start with the display showing Hunt groups.
1. Press 
≠ the display shows Show group:
2. Enter the group number. The display shows Hg1 metrics.
3. Press 
≠ to display the date the information was last cleared.
4. Press 
‘ the display shows TotalCalls:
The displayed value is the total number of calls received by the...

338 / Usage Metrics
Compact ICS 6.1 Installer GuideP0603539  02
10. Press ‘ the display shows Avg Q:_ sec
The displayed value is the average time in seconds the call waited  in 
the queue, up to a maximum value of 999. 

P0603539  02Compact ICS 6.1 Installer Guide
Maintenance records
Maintenance records are tables used to record information you have 
obtained while running a Maintenance session.
Before you begin, photocopy the tables in this section.
Recording information on the Maintenance 
records
To use the following records, do the following:
1. While running a Maintenance session, enter the information on a 
photocopy of the appropriate Maintenance record. 
2. Return the completed records to your Norstar distributor. 

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Version number record
The Maintenance session tells you the software versions of the System 
Processor (SP), and devices connected to the Norstar system. Use the 
following table to record these version numbers when you run a 
Maintenance session. You can check the SP version number under the 
heading System version. Device version numbers are found under the 
heading Port/DN status.
Version numbers
System versionPort/DN status...