Nortel CallPilot Manager Instructions Manual

Chapter 4  Working with mailboxes    41
CallPilot Manager Set Up and Operation Guide
Changing mailbox settings
After you add a mailbox, you can:
 reset the mailbox password
 change the mailbox properties
 edit a Class of Service
To reset a mailbox password
1Click the Mailbox Admin heading.
The Mailbox List page appears.
2Click the Reset Password link for the mailbox you want to reset the password for.
A message appears that asks you to confirm your request to change the password.
3Click the OK...

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Viewing or editing a Class of Service
For information on the Class of Service settings, refer to  “Mailbox Class of Service” on page 26.
To edit a Class of Service
1Click the  Mailbox Administration  heading.
2 Click the  Class of Service  link.
The Class of Service page appears.
3 Click the  Change link for the Class of Service you want to change.
The Class of Service page appears for the Class of Service you select.
4 If you want to change the...

Chapter 4  Working with mailboxes    43
CallPilot Manager Set Up and Operation Guide
19If you want to change the user interface and you use a Norstar system, select a user interface 
from the User Interface list box.
20If you use CallPilot Mini and you want to change the Restriction Permission List assigned to 
the COS, select a new number from the Restriction Permission List list box.
21Click the Submit button.
Deleting a mailbox
Before you delete a mailbox, ensure the mailbox owner has listened to all...

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About Group Lists
With Group Lists you can send messages to multiple recipients. You can create a maximum of 99 
Group Lists on your system. Each Group List can contain a maximum of 300 mailboxes. Before 
you add Group Lists, prepare a group mailbox member list. This list must contain:
 the Group List name – maximum 16 characters long
 the mailbox numbers to include in the group
After you create a Group List, you can change the mailboxes included...

Chapter 4  Working with mailboxes    45
CallPilot Manager Set Up and Operation Guide
Adding a Group List
A mailbox must be initialized before you can add it to a Group List. For how to initialize a 
mailbox, refer to “Initializing a mailbox” on page 32.
To add a Group List
1Click the Mailbox Administration heading.
2Click the Group Lists link.
The Group Lists page appears.
3If the Fax option is installed, select either Fax or Voice as the type of Group List you are 
adding. Fax is not available on...

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Changing a Group List
You can change a Group List name and members at any time. You cannot change a Group List 
number. To change a Group List number, you must delete the Group List and add new member 
mailbox numbers as a new Group List. For more information, refer to  “Adding a Group List” on 
page 45 .
To change a Group List
1Click the  Mailbox Administration  heading.
2 Click the  Group Lists  link.
The Group Lists page appears.
3 If you want to...

47
CallPilot Manager Set Up and Operation Guide
Chapter 5
Recording greetings, prompts and names
Recording greetings, prompts and names
With CallPilot Manager you can:
 record and listen to greetings and prompts from a telephone handset
 export greetings and prompts (available on Business Communications Manager 2.5 only)
 use computer files as greetings or prompts (available on Business Communications Manager 
2.5 only)
With CallPilot Manager you can record and import:
 Automated Attendant prompts...

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3 Click the  Record button.
The telephone rings.
4 Pick up the handset. Do not use Handsfree. After the tone, record your greeting or prompt.
5 After you finish recording, click the  Stop button.
To record a greeting, prompt or name - CallPilot Mini
1Click the  Voice button.
The page you can record from appears.
2 If you have not previously specified a telephone number, or if you want to change the 
telephone you record from, click...

Chapter 5  Recording greetings, prompts and names    49
CallPilot Manager Set Up and Operation Guide
Importing greetings, prompts or names
If you use Business Communications Manager 2.5, you can import a previously recorded greeting 
or prompt. You cannot import a previously recorded greeting or prompt if you use CallPilot 150 or 
CallPilot Mini.
To import a previously recorded greeting, prompt or name
1Click the Voice link.
2If you know the location of the greeting or prompt, in the Import box type the...

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Exporting greetings, prompts or names
If you use Business Communications Manager 2.5, you can export a previously recorded greeting 
or prompt to a computer file in WAV or in its native format. You cannot export a previously 
recorded greeting or prompt if you use CallPilot 150 or CallPilot Mini.
Export the greeting or prompt in its native format if you want to re-import the file later. You can 
re-import the file to your system or...