Nortel CallPilot Manager Instructions Manual

Chapter 3  CallPilot mailboxes    31
CallPilot Manager Set Up and Operation Guide
Restricting outdialing
You can apply dialing restrictions to Nortel Networks Business Series Terminals and the 
extensions connected to CallPilot 150 or Business Communications Manager 2.5 Outdialing is not 
available for CallPilot Mini.
To restrict outdialing
Do one of the following:
 In system programming, assign dialing restrictions to the extension numbers that CallPilot is 
connected to. This restricts all outdialing...

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Initializing a mailbox
Initializing a mailbox prepares your mailbox to receive messages. A mailbox cannot receive and 
store messages until it is initialized.
Initializing a mailbox involves:
 choosing a password from four to eight digits long that does not start with zero
 changing the CallPilot default password to the new password
 recording the mailbox owner’s name in the Company Directory
Follow the procedure that pertains to the type of...

Chapter 3  CallPilot mailboxes    33
CallPilot Manager Set Up and Operation Guide
To initialize a mailbox - CallPilot Mini
1Dial the CallPilot Messaging access number, then enter the mailbox number and press .
2Enter the default password, then press 
. The default password is .
3Enter a new password from four to eight digits long that does not start with zero, and press 
.
4Reenter the new mailbox password and press 
.
5At the tone, record the name in the Company Directory.
Include the mailbox...

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Checking which mailbox interface you use
CallPilot supports two interfaces: Norstar Voice Mail and CallPilot.
You determine which interface is assigned to mailboxes.
Use this procedure to check which mailbox interface you use, then follow the procedures in the 
guide that apply to your interface. Some procedures apply to both interfaces.
If you use CallPilot Mini, you use CallPilot interface voice prompts rather than a telephone 
interface. For...

35
CallPilot Manager Set Up and Operation Guide
Chapter 4
Working with mailboxes
Adding a Subscriber mailbox
If you want to create multiple Subscriber mailboxes, refer to “Adding many mailboxes” on page 
38 for more information.
To add a Subscriber mailbox
1Click the Mailbox Administration heading.
2Click the Add Mailbox link.
The Add Mailbox page appears.
3In the Mailbox box, type the mailbox number.
4From the Mailbox Type list box, select Subscriber.
5Click the Submit button.
The Subscriber Mailbox...

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Adding a Guest mailbox
Assign all Guest mailboxes numbers that begin with the same digit. This helps you identify the 
mailbox type.
To add a Guest mailbox
1 Click the  Mailbox Administration  heading.
2 Click the  Add Mailbox  link.
The Add Mailbox screen appears.
3 In the  Mailbox  box, type the mailbox number.
4 From the  Mailbox Type  list box, select  Subscriber.
5 Click the  Submit button.
The Subscriber Mailbox page appears for the mailbox.
6...

Chapter 4  Working with mailboxes    37
CallPilot Manager Set Up and Operation Guide
Adding an Information mailbox
Assign all Information mailboxes numbers that begin with the same digit. This helps you identify 
the mailbox type.
To add an Information mailbox
1Click the Mailbox Administration heading.
2Click the Add Mailbox link.
The Add Mailbox page appears.
3In the Mailbox box, type the mailbox number.
4From the Mailbox Type list box, select Information.
5Click the Submit button.
The Information...

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Adding many mailboxes
You can save time by creating multiple mailboxes when you set up CallPilot for the first time, or 
when you need to add a large number of mailboxes to your system. Adding many mailboxes 
creates Subscriber mailboxes for the range of extensions that you define. You must use extensions 
that are not already assigned to mailboxes.
To make the most effective use of adding multiple mailboxes, identify people who need a 
non-standard...

Chapter 4  Working with mailboxes    39
CallPilot Manager Set Up and Operation Guide
8From the Outdial Type list box, select Line and type the specific outgoing line you want to 
assign for outdialing
or
click Pool and type the Line Pool number you want to assign for outdialing
or
click Route to assign a route code for outdialing
or
click None if you do not want to assign outdialing capabilities.
Outdialing is not available for CallPilot Mini.
9Select the Enable Call Screening check box to assign...

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About mailbox passwords
Each mailbox is protected by a password established by the mailbox owner. When you add a 
mailbox to CallPilot Manager, the password 0000 is assigned. This is the default password.
To use a mailbox, a mailbox owner must change the default password. The new password must be 
four to eight digits in length and cannot start with a zero.
If a mailbox owner cannot remember the password, you can reset the password to the default...