Nortel CallPilot Manager Instructions Manual
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Glossary 151 CallPilot Manager Set Up and Operation Guide Reports The Reports used to view CallPilot programming, the amount of available message storage time, and CCR programming and administration. Resetting passwords A System Administrator task that changes a mailbox password from its current password back to the CallPilot default password of 0000. Resetting CallPilot Returning CallPilot to its default settings. Special Mailboxes The two mailboxes used by the System Administrator and designated...
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152 Glossary P091 9415 0 4 Transfer On a CCR Tree, a Transfer prompt provides a caller with access to an extension or an external number an extension or an external number. A Transfer prompt is assigned a one-digit number that appears in a menu. When this number is pressed, the caller automatically transfers to an extension or external number. Voice prompts The prerecorded voice instructions that play when callers access CallPilot features and options. Voice prompts can guide callers along the...
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CallPilot Manager Set Up and Operation Guide 153 Index A Access passwords Call Center 110 modem 110 Afternoon Greeting 56 Alternate extensions 29 Alternate Language 53, 54, 98 Analog Station Module 140 Analog Terminal Adapter 140 ATA 2 and ASM, CallPilot Feature Compatibility 140 Automated Attendant Business Open setting 115 Business Status 121 greetings 52 language preference 58 recording Custom Menu prompt 60 troubleshooting 129 B Backing up CallPilot information 113...
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154 Index P091 9415 0 4 CallPilot options Call Center 10 Desktop Messaging 11 Fax 10 Message Networking 10 Unified Messaging 10 CallPilot UI setting 98 Camp On, CallPilot Feature Compatibility 140 Canadian Pronunciation setting 98 CCR Tree assigning to a Greeting Table 56, 83 building 75 copying 78 deleting 85 designing 71 disabling 84 Home Information node, adding 76 Home Mailbox node, adding 77 Home menu node, adding 75 Home node prompt 75 Home Transfer node,...
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Index 155 CallPilot Manager Set Up and Operation Guide Display 13 log prompt 130 Do Not Disturb (DND), CallPilot Feature Compatibility 141 E Enable Bilingual setting 98 Enable External Initialization setting 97 Enable General Delivery Mailbox setting 97 Enable Group List setting 97 Enable Redirect DN setting 98 Enable Voice Mail setting 97 Evening Greeting 56 Event Log Report 90 Expiry, password 40 Express Messaging Line about 30 defaults 30 Extension number length,...
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156 Index P091 9415 0 4 include in Company Directory 28 Message Waiting Notification 28 outdial type 28 properties, changing 41 troubleshooting 131 Mailbox Information Report 88 Mailbox message time, in Class of Service 26 Mailbox properties alternate extensions 29 Auto-Login 29 Call Screening 30 Express Messaging Line 30 include in Company Directory 28 Message Waiting Notification 28 Make Directory Available setting 97 Making selections using the dialpad with a one line...
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Index 157 CallPilot Manager Set Up and Operation Guide Prompt exporting 50 importing 49 recording 47, 48, 50 Prompt language, in Class of Service 26 Properties, mailbox 28 R Recording Company Greetings 54 Customized Automated Attendant Menu prompt 60 greeting 50 prompt 50 Related publications 14 Reply Feature, troubleshooting 130 Reports All Mailbox Activity 87 CCR Tree Usage 87, 91 Directory 87 Event Log 87, 90 Fax Usage 87, 93 Mailbox Information 87, 88 Port...