Nortel Call Pilot Mini Call Pilot Mini 150 Instructions Manual

Chapter 7  Password administration    51
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Resetting the Mailbox passwords
The Mailbox password allows users to access their mailbox.
Resetting the password using CallPilot Manager
1Log on to CallPilot Manager.
2Click the Mailbox Administration heading.
3Click the Change/Delete Mailbox link.
4Click the Reset Password link by the mailbox for which you are resetting the password.
A confirmation dialog box appears.
5Click the OK button.
The...

52    Chap ter 7  Password administration
P099 0474 0 3
 
5Enter the password again in the  Confirmation box.
6 Click the  Submit button.
Resetting the Modem access password
This password is used to access CallPilot over a dialup connection.
1Log on to CallPilot Manager.
2 Click the  Configuration  heading.
3 Click the  Access Passwords  link.
4 Enter a new password into the  Modem Access box.
5 Enter the password again in the  Confirmation box.
6 Click the  Submit button.
Resetting the Modem access...

53
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 8
Backing up and restoring CallPilot
Using the CallPilot tools, you can:
 back up CallPilot information
 restore CallPilot information
 retrieve the CallPilot log files
To use these features, you must install the CallPilot Backup and Restore Utility on your computer. 
Installing the CallPilot Backup and Restore Utility
To install the CallPilot Backup and Restore Utility:
1Load the CallPilot CD in the CD-ROM drive of your...

54    Chap ter 8  Backing up and restoring CallPilot
P099 0474 0 3
 
Before you backup the CallPilot information, make sure  you have enough disk space available on 
the disk you are using to store the backup information.  Ta b l e  1 6 shows the maximum amount of 
disk space required for each backup.   
To back up the CallPilot information: 
1 Start your web browser.
2 Log on to CallPilot Manager.
3 Click the  Operations  heading.
4 Click the  Backup/Restore  link.
5 Click the  Proceed button.  
6 Close...

Chapter 8  Backing up and restoring CallPilot    55
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
9Click the Backup option.
10In the Local Folder box, enter the path name of the directory on your computer in which you 
want to store the CallPilot information.
11In the CallPilot 150 hostname or IP addresses box, enter the host name or IP address of the 
CallPilot Mini/CallPilot 150 you want to backup.
12Click the OK button.
A confirmation dialog box appears.
13If the information on the...

56    Chap ter 8  Backing up and restoring CallPilot
P099 0474 0 3
 
To restore the CallPilot information:
1Start your web browser.
2 Log on to CallPilot Manager.
3 Click the  Operations  heading.
4 Click the  Backup/Restore  link.
5 Click the  Proceed button.  
6 Close your web browser.
7 Start the CallPilot Backup and Restore Utility (CallPilotBRU.exe).
The CallPilot Backup/Restore Utility screen appears.
8 Click the  Restore option.
9 In the  Local Folder  box, enter the path name of the directory on...

Chapter 8  Backing up and restoring CallPilot    57
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Retrieving the CallPilot log files
The CallPilot log files are a tool used by your Nortel Networks representative to help diagnose a 
CallPilot problem.  
To retrieve the CallPilot log files:
1Create a directory on your computer where you want to store the CallPilot log files.
2Start the CallPilot Backup and Restore Utility (CallPilotBRU.exe).
The CallPilot Backup/Restore Utility screen...

58    Chap ter 8  Backing up and restoring CallPilot
P099 0474 0 3
  

59
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 9
Upgrading CallPilot Mini/CallPilot 150
This section describes how to upgrade the CallPilot Mini/CallPilot 150. You can upgrade:
 the CallPilot software
 the message storage
Upgrading the CallPilot software version 
Make sure that there is no one using the CallPilot Mini/CallPilot 150 before you start the upgrade. 
For information about how to determine if the CallPilot ports are busy, refer to “Programming 
CallPilot 150 DNs...

60    Chap ter 9  Upg rading CallPilot Mini/CallPilot 150
P099 0474 0 3
 
7Wait until the   LED turns on.
8 Unplug the power connector from the CallPilot Mini/CallPilot 150.
9 Press the eject button on the top PCMCIA slot to remove the upgrade cartridge. 
10 Restore power to the CallPilot Mini/CallPilot 150.
The CallPilot Mini/CallPilot 150 will reboot. At this point it begins any necessary conversions.
11 If necessary, you can restore your CallPilot information. For information about how to restore 
the...