Nortel Call Pilot Mini Call Pilot Mini 150 Instructions Manual

11
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Preface
The CallPilot Mini/CallPilot 150 is a voice messaging product suited for small to medium sized 
businesses. It combines the voicemail and call processing features of a large business system into a 
compact, easy to use system.
Before you begin
This guide is intended for install technicians. This guide assumes that you have a working 
knowledge of the telephone system on which you are installing the CallPilot Mini/CallPilot 150....

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About the buttons on your telephone
This guide shows the Business Series Terminal buttons. Table 1 shows which buttons to use on the 
different types of Nortel Networks telephones. 
You can enter  ≤, ƒ  or ƒ  and the code to use a feature. For example: Press 
≤\b°⁄  to access your mailbox.
The T7100 works differently from other telephones on your system because it does not 
have line buttons. Where other telephones can require that you select a line button to 
answer a...

  Preface    13
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Nortel Networks Call Center Reporting Set Up and Operation Guide 
Provides instructions for setting up the Call Center Reporting feature on CallPilot 150.
How to Get Help
USA and Canada
Authorized Distributors - ITAS Technical Support 
Telephone: 
1-800-4NORTEL (1-800-466-7835)
If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#.
If you do not yet have a PIN Code, or for general questions and...

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email:
[email protected]
CALA (Caribbean & Latin America)
Technical Support - CTAS
Telephone: 
1-954-858-7777
email:
[email protected]
APAC (Asia Pacific)
Technical Support - CTAS
Telephone: 
+61 388664627
Fax:   
+61 388664644
email:
[email protected] 

15
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 1
How to use this guide
This guide explains:
 what CallPilot Mini/CallPilot 150 is
 how to install CallPilot Mini/CallPilot 150
 how to initialize CallPilot Mini/CallPilot 150
 how to troubleshoot CallPilot Mini/CallPilot 150
How to use this guide
Chapter 1, “How to use this guide” explains the contents of this guide and the conventions it uses.
Chapter 2, “System overview” provides a functional overview of the CallPilot...

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How the instructions are presented
The tasks in this book are presented as step-by-step instructions, in the order you must carry them 
out.
Warning and caution symbols
Sometimes you will see symbols warning you to be careful. These symbols include:  
Before you begin any task, read all the steps, including  Notes, Cautions , and Wa r n i n g s .
Note: alerts you to steps that are complicated or critical.
Caution: alerts you to situations where...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 2
System overview
About CallPilot Mini/CallPilot 150
The CallPilot Mini/CallPilot 150 is a voice messaging product suited for small to medium sized 
businesses. It combines the voicemail and call processing features of a large business system into a 
compact, easy to use system.
CallPilot Mini offers
 connection to a compatible Meridian 1 telephone system
 voicemail with a CallPilot interface
 up to eight voice channels...

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Compatibility
Meridian 1 systems compatible with CallPilot Mini
The CallPilot Mini can connect to these Meridian 1 telephone systems: 
Norstar systems compatible with CallPilot 150
The CallPilot 150 can connect to these Norstar telephone systems:  
Hardware overview
The CallPilot Mini/CallPilot 150 is a compact device that you can mount on a desk or on the wall.
Figure 1
 points out the various parts of the CallPilot hardware.
Data connectors
The...

Chapter 2  System overview    19
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Figure 1   Inside the CallPilot Mini/CallPilot 150 
PCMCIA slots
The CallPilot Mini/CallPilot 150 has two PCMCIA slots. 
 The bottom slot is used for the feature cartridge. The feature cartridge is the device that stores 
the CallPilot software, greetings and voice messages. 
 The top slot is used during software upgrades. 
For the locations of the PCMCIA slots, refer to Figure 1.
Dimensions
The CallPilot...

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Voice message storage
The voice message storage is the amount of memory that CallPilot Mini/CallPilot 150 has to store 
greetings and voicemail messages. 
The CallPilot Mini/CallPilot 150 provides 24 hours of voice message storage. With the optional 
message storage upgrade, the CallPilot Mini/CallPilot 150 provides 59 hours of voice message 
storage.
Pow e r
An external power supply provides 9V DC for the CallPilot Mini/CallPilot 150. Use only the 
power...