Nortel Call Pilot Mini Call Pilot Mini 150 Instructions Manual

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 3
Preparing to install the CallPilot Mini/CallPilot 150
This chapter explains what you need before you install the CallPilot Mini/CallPilot 150.
Environment
Make sure the installation area is:
 clean, free of dust, dry and well ventilated
 between 0 and 50 degrees Celsius
 non-condensing relative humidity between 5 percent and 95 percent
 at least 4 m, or 13 ft., from any equipment that could produce electromagnetic, radio...

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Managing the CallPilot system
CallPilot Mini is managed using CallPilot Manager. You require a LAN connection to the 
CallPilot Mini to use CallPilot Manager.
CallPilot 150 is managed using a telephone or CallPilot Manager, depending on whether the 
CallPilot 150 has a LAN connection.
Running without a LAN
A LAN connection is optional for a basic CallPilot 150 system running on a Norstar system. When 
there is no LAN...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 4
Installing CallPilot Mini/CallPilot 150
This chapter describes installing the CallPilot Mini/CallPilot 150 on a wall and powering it up.
Wall mounting the CallPilot Mini/CallPilot 150
Follow this procedure to mount the CallPilot Mini/CallPilot 150 on a wall.
1Attach the wall mount bracket to a secure surface by the two inner holes. Use anchors, as 
necessary.
2Slip the slot on the back (near the top) of the CallPilot...

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Connecting the CallPilot Mini/CallPilot 150
1Open the CallPilot Mini/CallPilot 150 by inserting a flat screwdriver into the slot on the 
right-hand side of the door and pressing the tab  out of the way.
Figure 3  shows the inside of the CallPilot housing and points out the cable jacks.
2 Connect a TCM cable to Port A and to Port B.
Ta b l e  5  shows the pin out of Port A and Port B. 
3 Connect the other end of the TCM cables to...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Figure 3   CallPilot Mini/CallPilot 150 connections
Cable trough
Power 9V DC
Port A TCM 1, 3
Port B TCM 2, 4
Ethernet port Cable entry slot
Status indicator lights 

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Figure 4    Connecting the EMC Kit to the CallPilot Mini cables
EMC Kit 

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
CallPilot Mini/CallPilot 150 LEDs
When the CallPilot Mini/CallPilot 150 starts up, the LEDs change to indicate where the 
CallPilot Mini/CallPilot 150 is in the start up process. Ta b l e  6 shows the order in which the LEDs 
change and describes what each state indicates. 
When the CallPilot Mini/CallPilot 150 is operating, the LEDs indicate the operating status of the 
CallPilot...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Chapter 5
Initializing the CallPilot Mini/CallPilot 150
After you install and power up the CallPilot Mini/CallPilot 150, you need to initialize it. 
Initializing the CallPilot Mini/CallPilot 150 sets the system parameters to their default settings and 
sets some global parameters. When the initialization is completed, the CallPilot Mini/CallPilot 150 
is operational and ready for you to begin administration programming. Refer to...

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Configuring the Meridian 1 PBX to work with CallPilot Mini
The Meridian 1 PBX uses an ACD Queue to route calls to the CallPilot Mini. 
An ACD Queue is a feature that distribu tes calls to available ACD Agents. For the ACD Queue 
used with CallPilot Mini, the Directory Number (DN) of the ACD Queue is the Voicemail DN and 
the CallPilot Mini ports are the ACD Agents. When a user dials the Voicemail DN, the ACD 
Queue routes the...