Nortel Call Pilot Mini Call Pilot Mini 150 Instructions Manual

Chapter 5  Initializing the CallPilot Mini/CallPilot 150    31
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
2Respond to the prompts according to Table 8.   
3Respond to the prompts according to Table 9.   
Note: For any of the prompts not listed in the table below, press the Enter key to 
accept the default value.
Table 8   Creating an ACD Queue, step 1
Prompt Response Comment
REQ NEW
TYPE ACD
CUST 0
ACDN 5666 Enter the Directory Number for this ACD Queue. 
In the example shown, 5666...

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Assigning ACD Agents
All of the steps below are performed on the Meridian 1 PBX using a terminal connection. 
1At the main prompt type,  LD 11.
2 Respond to the prompts according to  Table 10.   
Note: For any of the prompts not listed in the table below, press the  Enter key to 
accept the default value.
Table 10    Assigning ACD Agents
Prompt Response Comment
REQ NEW
TYPE 2616
TN 4 0 Type one of the Terminals Numbers (TNs)...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Enabling the Call Forward on Busy message
When a caller dials a CallPilot Mini user that is busy on another call, the caller is forwarded to the 
user’s mailbox. The caller will also hear a message stating that the user is on the phone, if you 
ensure that the Hunt prompt in LD 95 is set to B.
All of the steps below are performed on the Meridian 1 PBX using a terminal...

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Initializing CallPilot Mini/CallPilot 150 using CallPilot Manager
To initialize CallPilot Mini/CallPilot 150 using CallPilot Manager you need to:
 determine if your computer meets the CallPilot Manager requirements
 connect to the CallPilot Mini/CallPilot 150
 run the Quick Install Wizard
Computer requirements for CallPilot Manager 
You access CallPilot Manager using a web browser on a computer that is connected to the...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Connecting to the CallPilot Mini/CallPilot 150
To connect to the CallPilot Mini/CallPilot 150, you need the IP address of the CallPilot Mini/
CallPilot 150 and a connection to the network that the CallPilot Mini/CallPilot 150 is on. 
The default IP address for CallPilot Mini/CallPilot 150 is 192.168.110.10. 
If the default IP address is compatible with your network, you can...

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CallPilot Mini/CallPilot 150 serial port
The following table shows the pin out for the CallPilot Mini/CallPilot 150 serial port.  
Configuring the terminal
The terminal or terminal emulation program you use must be VT100 compatible and must support 
the ASCII Character set. If the terminal does not support the ASCII Character set, the text displays 
incorrectly. 
You must configure your terminal to the following...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
5Remove power from the CallPilot Mini/CallPilot 150.
6Reconnect power to the CallPilot Mini/CallPilot 150. 
The prompt
 To change any of this, press any key within 5 seconds appears.
7Press the Enter key.
The prompt
 (M)odify any of this or (C)ontinue? appears.
8Press the M key and press the Enter key.
The prompt
 Do you want a LAN interface? appears.
9Press the Y key and press...

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Changing the IP address using an Ethernet crossover cable
Using an Ethernet crossover cable, you can connect the CallPilot Mini/CallPilot 150 to your 
computer. With this connection, you can use CallPilot Manager to change the CallPilot Mini/
CallPilot 150 IP address before you connect it to the network. 
To use an Ethernet crossover cable, your computer must be equipped with a 10/100 BaseT 
Ethernet card and support TCP/IP...

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
 
Running the Quick Install Wizard
The Quick Install Wizard appears the first time you startup CallPilot Manager. The Quick Install 
Wizard is a single page that gathers enough information to set up a working system. It then applies 
the information and restarts the system.
You can reach CallPilot Manager from another computer through a LAN connection, WAN/
Internet connection or...

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Default Gateway Enter the IP Address of the default next-hop router. If you do not know the IP Address, 
contact your network administrator.
Note: If you do not require a next-hop router, leave this box blank.
Digits per 
Extension Select the length of the extension number in digits.
Attendant DN Enter the directory number of the attendant. You can enter a number from 1 to 7 digits  long.
Primary 
Language Select the default...