Nitsuko Onyx Vsi Multibutton Telephone Feature Handbook

							Directed Call Pickup 
Directed Call Pickup allows you to answer a call ringing another
extension. You may also have Call Coverage keys on your phone. You can
use these keys instead of Directed Call Pickup to answer a call to the
covered extension. Refer to the Station Call Coverage feature on page 69.
7R3LFNXSDFDOOULQJLQJDW
DQRWKHUSKRQH(You can program this on a One-Touch Speed
Dial key. See page 63.) 
1.)
2.Press 
[. 
3.Press 
*. 
4.Dial ringing extension number. 
-You are connected to the caller. 
-This procedure also picks up a call on
System Hold or Parked at the extension
you dial. Refer to the Hold (page 13)
and Park (page 55) features.
Directory Dialing
Directory Dialing lets you call a Speed Dial or Intercom number by
selecting the name associated with the number. There are three types of
directories: 
lIntercom (dials extension numbers) 
lPersonal (dials your Personal Speed Dial numbers) 
lCompany-wide (dials the first 100 System Speed Dial numbers)
7RGLDODQXPEHUXVLQJ
LUHFWRU\LDOLQJ1.) (attendant only). 
2.Select type of directory. 
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Directed Call Pickup 
34 
						

							-For Intercom Directory, dial I. Your
display shows, INTERCOM
DIRECTORY. 
 OR 
For Personal Directory, dial P. Your
display shows, PERSONAL DIR. 
 OR 
For Company-wide Directory, dial C.
Your display shows, COMPANY WIDE
DIR. 
-If your display shows, NO RAM
INSTALLED when you press P or C,
you can only use Intercom Directory
Dialing. 
3.Dial the first letter of the desired name. 
-To enter a Q or a Z, press 0 (zero). 
4.Dial the digit (
1, 
2 or 
3) that identi-
fies the desired letter. 
-The display shows the first name
beginning with that letter. If there are
none, the display shows: X-UNLISTED
NAME (X is the letter you entered).
5.Press 
> or 
< to scroll through the
names beginning with this letter. Stop at
the desired name. 
-To begin with the first name in the list
(so you can scroll through all the
names), press #. 
6.Press 
D. 
-The system dials the number stored
with that name. 
-If you are transferring, pressing DIAL
initiates a screened transfer. For an
unscreened Transfer, hang up instead.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Directory Dialing
35 
						

							7RFDQFHOLUHFWRU\LDOLQJ
DWDQ\WLPH1.Press 
s.
Display Messages
Messages appear in the display window to provide helpful information at
a glance. When your phone is not in use, the date and time display. When
you use your phone, messages display to explain what is happening or to
help you remember what to do next. If you have a question about the
displays, check with your communications manager.
Do Not Disturb
Do Not Disturb (DND) blocks Page or ringing at your extension. If you
call an extension that is in DND, you hear a reorder tone. You may be
able to override DND. If you are an attendant, you cannot place your
phone in DND.
7RSXW\RXUSKRQHLQR
1RWLVWXUE1.Press 
N.
7RFDQFHOR1RWLVWXUE
1.Press 
n.
7R2YHUULGH\RXU+RWOLQH
SDUWQHUªV1(The Hotline key for your partner flashes on
your phone.) 
1.)
2.Press Hotline key twice. 
-The phone rings if idle; wait for an
answer. 
OR
1.Place Intercom call to extension in DND. 
2.Dial I. 
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Display Messages
36 
						

							-The phone rings if idle; wait for an
answer.
Door Box
Your system may have Door Boxes. A Door Box is a self-contained
Intercom unit typically used to monitor entrance doors. A visitor at the
door can press the Door Box call button (like a door bell). The Door Box
then sends chimes to certain extensions. If you receive Door Box chimes,
you can just lift the handset to answer them. You can then talk to the
visitor at the door.
Door Boxes come in handy at delivery entrances. Your company doesn’t
need to have someone at the door to monitor the entrance. You can just
answer the Door Box instead.
7RDQVZHUWKHRRU%R[
FKLPHV1.)
-If you have a Call Coverage or Hotline
key for the Door Box, you can press it
instead.
7RFDOOWKHRRU%R[
1.)
2.Press 
[.
-If you have a Call Coverage or Hotline
key for the Door Box, you can press it
instead.
3.Dial Door Box extension number.
-Your system can only have Door Boxes
at extensions 310, 311, 322 and 323.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Door Box
37 
						

							Dual Line Appearance
Your extension has two line appearance keys for placing and answering
calls. These line appearance keys are on the 
[ and 
] keys on your
phone. This will be a convenience for you if you frequently have two
calls active on your phone. For example, you can easily place a new call
on one appearance while you have a call waiting on the other. 
While on a call, Dual Line Appearance shows your waiting Intercom
calls at a glance. Your first call rings your first appearance key. Your
second Intercom call flashes your second appearance key.
7RSODFHDFDOOLI\RXKDYH
XDO/LQH$SSHDUDQFH1.)
-Dual Line Appearance follows Ringing
Line Preference. If you lift the handset
while a call is ringing, you’ll get
Intercom dial tone or answer the
ringing call.
7RDQVZHUDFDOOLI\RXKDYH
XDO/LQH$SSHDUDQFH1.)
-If you have Ringing Line Preference
(page 60), this answers the call. 
2.Press ringing CALL key.
Flash
While you are on an outside (CO) call, Flash allows you to regain dial
tone without giving up control of the line. You can then place another
call. Flash also allows access to PBX features when using a PBX line.
7RIODVKWKHOLQH\RXDUHRQ(Do Not Hang Up.) 
1.Press 
F.
2.Dial number.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Dual Line Appearance
38 
						

							Forced Line Disconnect
)This feature is for attendants only.
Forced Line Disconnect allows you to disconnect a call on an outside
line. This may be necessary, for example, when a call is terminated but
the line remains locked up (line key stays lit).
7RGLVFRQQHFWDOLQH
1.)
2.Press desired 
l key. 
3.Press 
#. 
4.(
OR
1.) 
2.Press 
[. 
3.Dial line access code (e.g., 801). 
4.Press 
#. 
5.(
Group Call Pickup
Your extension may be in a group with some of your co-workers’
extensions so you can easily pick up each other’s calls. You can answer a
call that is ringing any extension in the group by dialing a Group Call
Pickup access code. You may have Group Call Pickup keys on your
phone, which you can also use to answer calls. You don’t have to be a
group member to have Group Call Pickup keys.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Group Call Pickup
39 
						

							7RDQVZHUDFDOOULQJLQJLQD
3LFNXS*URXSIURPDSKRQH
ZLWKLQWKDW3LFNXS*URXS(You can program this on a One-Touch Speed
Dial key. See page 63.) 
1.) 
2.Press 
[. 
3.Press 
* and dial 
1. 
-You are connected to the caller. Your
display shows, P (+ name) or
PICKUP FROM (+ extension
number). 
OR 
1.)
2.Press the flashing Group Call Pickup key.
-The key flashes when a call is ringing
the group.
-You are connected to the caller. Your
display shows, P (+ name) or
PICKUP FROM (+ extension
number).
8VHU3URJUDPPDEOH
)HDWXUHUse Ring Assignment/Delayed Ring
Assignment in User-Programmable Features
(page 85) to assign Pickup Group key ringing. 
Group Listen
Group Listen lets you talk into your handset and have your caller’s voice
broadcast through your telephone speaker. With Group Listen, others in
your work area can listen to your conversation. If you are an attendant,
you cannot use Group Listen.
7RLQLWLDWH*URXS/LVWHQ
1.Establish handset call. 
2.Press 
S (but do not hang up). 
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Group Listen
40 
						

							-SPK lights.
7RFDQFHO*URXS/LVWHQ(Do not hang up.) 
1.Press 
S. 
-SPK goes out.
Group Ring
During installation, certain extensions in your system were arranged into
Ring Groups. When you call a Ring Group number, all extensions in the
Ring Group ring. You can also answer a Ring Group call.
7RSODFHDFDOOWRD5LQJ
*URXS(You can program this on a One-Touch Speed
Dial key. See page 63.) 
1.) and press 
[. 
2.Dial Ring Group number (e.g., 428). 
-You hear ringing; wait for an answer.
7RDQVZHUD5LQJ*URXSFDOO
DWDQ\SKRQH(You can program this on a One-Touch Speed
Dial key. See page 63.) 
1.) and press 
*. 
2.Dial Ring Group number (e.g., 428). 
-You are connected to the caller.
7RDQVZHUD5LQJ*URXSFDOO
ULQJLQJ\RXUJURXS1.)
-The CALL key or a Line key lights.
Headset
If you have a Headset, you can use it instead of the handset. Using the
headset frees up your hands for other work.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Headset
41 
						

							7RLQVWDOOWKHKHDGVHW
1.Leave the handset in the cradle. 
2.Unplug the handset and plug in the headset.
For Non-attendant Keysets 
Use 
S to hang up calls in place of the
handset.
7RRSHUDWHD+HDGVHW
1.Press 
S whenever you see the instruc-
tion, 
) 
2.Press 
S whenever you see the instruc-
tion, 
(
For Attendants 
7RDQVZHUDFDOOXVLQJWKH
KHDGVHW1.Press RLS on the DSS Console. 
-If you have Ringing Line Preference
(page 60), this answers the call. 
2.Press the flashing 
l or CALL loop
key.
7RSODFHDFDOOXVLQJWKH
KHDGVHW1.Press RLS on the DSS Console. 
2.Press a 
l or CALL loop key. 
-If you have Ringing Line Preference,
press the line or CALL loop key before
pressing RLS.
8VHU3URJUDPPDEOH
)HDWXUHYou can allow or deny Headset operation for
your phone. Refer to Headset in
User-Programmable Features.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Headset
42 
						

							Hotline
Hotline gives you one-button calling and Transfer to another extension
(your Hotline partner). The Hotline key on your phone shows the status
of your partner’s extension.
- To verify a programmable key’s programming, press CHECK and the
key to verify.  You may need to press the key several times to check all the
programming.
When the Hotline key is ... Your partner is ... 
OFF Idle
ON Busy
Flashing DND
You may be able to override an extension in Do Not Disturb using your
Hotline key. Refer to the Do Not Disturb feature on page 36.
8VHU3URJUDPPDEOH
)HDWXUHIf you have a Hotline key, you can use Hotline
in User- Programmable Features (page 85) to
change your Hotline assignment.
7RSODFHDFDOOXVLQJD
+RWOLQHNH\1.) 
2.Press the Hotline key. 
-If the Hotline key to your partner is lit,
see the Off-Hook Signaling feature on
page 50.
-You may have Hotline keys on your
phone and your DSS Console. The key
is lit when the extension is busy.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
Hotline
43