Nitsuko Onyx Vsi Multibutton Telephone Feature Handbook
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1.Press [. 2.Press #. 3.Dial extension number to receive calls. 4.Press one of the following: - 1 to forward calls not answered. - 2 to forward calls not answered or when busy. - 3 to forward all calls. - 4 to have Voice Mail screen your calls (i.e., emulate a personal answering machine). Turn to page 73 for more on this option. 5.Press S to hang up. -MW flashes slowly. A voice prompt may remind you that your calls are forwarded. 7RFDQFHO&DOO)RUZDUGLQJ 1.Press [. 2.Press #. 3.Press S to hang up. -MW goes out. Off-Premise Call Forwarding You can reroute your calls to an outside (off-premise) telephone number. For example, you can forward your calls to your cellular car phone if you have to be on the road. 7RIRUZDUGFDOOVWRDQ RXWVLGHQXPEHU1.Press [. 2.Press #. 88921MFH02 ONYX VSi Multibutton Feature Handbook Call Forwarding 24
3.Dial 1. 4.Dial line number (e.g., 01). -You may also be able to dial a line group code (9, 90-98). 5.Dial telephone number that is to receive calls. 6.Press S to hang up. -MW flashes slowly. A voice prompt may remind you that your calls are forwarded. Call Forward System Cancel )This feature is for attendants only. Call Forwarding reroutes incoming calls to another extension, or to an outside number. As the attendant, you cannot use Call Forwarding (see the Alternate Attendant feature on page 19 instead). You can, however, cancel all Call Forwarding for the system (including Selectable Display Messages). This also cancels Do Not Disturb for the system. 7RFDQFHODOO&DOO)RUZDUGLQJ 1.) 2.Press [. 3.Press #. 4.Press *. 5.( Call Timer With Call Timer, you can use your phone’s display to time your outside calls. You can time either incoming or outgoing calls. 88921MFH02 ONYX VSi Multibutton Feature Handbook Call Timer 25
7RVWDUWWKH&DOO7LPHULI \RXKDYHD7LPHUNH\1.Press Timer key. -The Timer key is ON. Your display starts timing your call. Press the Timer key before you place or answer your call — or while idle. If your phone has Auto Timer, it starts automatically for outside calls. You don’t have to press the Timer key. 7RVWRSWKH&DOO7LPHULI \RXKDYHD7LPHUNH\1.Press Timer key. -The Timer key is OFF. You can stop the timer before or after you hang up. To restart the timer from 00:00, press the Timer key again. Callback When you call a busy extension, you may leave a Callback request for a return call. You do not have to repeatedly call the busy extension back, hoping to find it idle. You will note that the Callback ring cadence is longer than other ringing signals. If you are an attendant, you cannot use Callback. To leave a Callback for an outside line, see the Line Callback feature on page 45. 7RUHTXHVWD&DOOEDFNDIWHU FDOOLQJDEXV\H[WHQVLRQ(Do not hang up.) 1.Dial C. -You hear ringing. 2.( -You can use your phone for other calls while waiting for the Callback to ring. 88921MFH02 ONYX VSi Multibutton Feature Handbook Callback 26
7RDQVZHUZKHQ&DOOEDFN ULQJV\RXEDFN1.) -If you hear ringing, wait for answer. OR -If you hear two beeps, go ahead and speak. 7RFDQFHOD&DOOEDFN UHTXHVWWRDVSHFLILF H[WHQVLRQ1.Call busy extension again. -You hear busy tone. 2.Press *. 3.( 7RFDQFHODOO\RXU&DOOEDFNV VLPXOWDQHRXVO\(This also cancels your Line Callbacks.) 1.) 2.Press [+ #+ *. 3.( Caller ID If your phone has a display, Caller ID can show your incoming caller’s number and optional name. The Caller ID information will show as either a post-answer or pre-answer display. With the post-answer display, you’ll see the caller’s number and optional name after you answer the call. The pre-answer display lets you see the caller’s number and optional name before you answer the call. You can also use the pre-answer display to preview incoming calls before you answer them. The Caller ID pre-answer display is available only if your telephone does not have Automatic Handsfree (see page 9). Check with your communications manager. 88921MFH02 ONYX VSi Multibutton Feature Handbook Caller ID 27
7RDQVZHUD&DOOHU,FDOO ZLWKWKHSUHDQVZHU GLVSOD\GLVDEOHG1.) and press flashing line key. -You see the incoming caller’s name and number and you answer the call. 7RDQVZHUD&DOOHU,FDOO ZLWKWKHSUHDQVZHU GLVSOD\HQDEOHG(Your phone must have Automatic Handsfree disabled to use this feature.) 1.Press the flashing line key to display the in- coming caller’s phone number. -You can press another flashing line key instead of going to the next step. 2.Press the flashing line key again to display the incoming caller’s name. -If the telephone company does not offer the name option, you skip to the next step. -You can press another flashing line key instead of going to the next step. 3.) to answer the call. -If you previewed several ringing lines, you’ll answer the call on the most recently pressed line key. 7RUHGLVSOD\WKH&DOOHU, LQIRUPDWLRQIRUWKHFDOO\RX DUHRQ1.Press l for the call. Under certain conditions, you may see one of the following messages in place of the normal Caller ID information. :KHQ\RXVHH ,WPHDQV PRIVATE Your caller has blocked Caller ID. 88921MFH02 ONYX VSi Multibutton Feature Handbook Caller ID 28
:KHQ\RXVHH ,WPHDQV OUT OF AREA Your caller has dialed from an area that does not support Caller ID UNAVAILABLE Your telephone company’s Caller ID service is out of order Camp-On Camp-On allows you to call a busy extension or line and wait off-hook until that extension or line becomes free. 7R&DPS2QWRDEXV\ H[WHQVLRQRUOLQH(Do Not Hang Up.) 1.Dial C. -If you Camp-On to a busy extension... You hear ringing in your handset. When the party is free, their phone rings. OR -You hear two beeps and you can begin speaking. -If you Camp-On to a busy line... Busy tone stops. When you hear dial tone, dial your outside call. 7RDQVZHUD&DPS2Q(You hear two beeps while you are on a call.) (Do not hang up.) 1.Press flashing [. -Your first call goes on Hold. You connect to the calling party. 88921MFH02 ONYX VSi Multibutton Feature Handbook Camp-On 29
7RUHWXUQWRWKHILUVWFDOO DQGVZLWFKEHWZHHQFDOOV1.Press the other [key. -This automatically places the first call on Hold. Conference )This feature is always available. Conference allows you to converse jointly with two inside parties, two outside parties or one of each. 7RVHWXSD&RQIHUHQFH 1.Place first call. 2.Press T. 3.Place next call. 4.Press T. -All three parties are Conferenced. 7RFDQFHOD&RQIHUHQFH 1.( -If your Conference included an Intercom call, your callers continue to converse after you hang up. OR 1.Place Conference on Hold. 2.Disconnect one of your callers. 3.Hang up on your remaining caller. 88921MFH02 ONYX VSi Multibutton Feature Handbook Conference 30
Conference, Unsupervised Use Unsupervised Conference when you want to join two outside callers in a Conference — then leave the Conference and allow them to talk privately. Once you set up this type of Conference, it continues until one of the outside callers hangs up. You cannot rejoin the Conference or terminate it from your phone. 7RVHWXSDQ8QVXSHUYLVHG &RQIHUHQFH1.Place or answer first outside call. -You talk to the first caller. 2.Press T. 3.Place or answer second outside call. -You talk to the second caller. 4.Press T again. -You talk to both callers. 5.( -Your callers talk privately with each other. You cannot rejoin the Conference. Dialing Number Preview Dialing Number Preview (DNP) allows you to dial, review, and correct a number before the system dials it out for you. You can only use Dialing Number Preview if you have a display telephone. 7RGLDOXVLQJ13 1.) -This is optional unless you are an attendant. 2.Press *. -Your display shows, DIAL PREVIEW. 3.Dial number. 88921MFH02 ONYX VSi Multibutton Feature Handbook Dialing Number Preview 31
-Your display shows digits dialed, with a cursor (-) after the last digit. 7RFRUUHFWGLJLWV 1.Press < to move the cursor left to the in- correct digit. Press > to move the cursor to the right, one digit at a time. 2.Dial correct digit. -Your display shows the new digit and the cursor moves one space to the right. 3.Press > to move the cursor to the end of the digits. -The system dials only the digits up to the cursor. 4.Press D. -The system automatically selects a line and dials the number. OR -Your display shows, SELECT IDLE LINE, and you must press a line key. The system then dials the number. 7RH[LW13DWDQ\WLPH 1.( Direct Station Selection Direct Station Selection keys (the second-level function of programmable keys 1-15) provide easy access to other extensions. They also act as busy lamps, indicating the status of an associated extension. - To verify a programmable key’s programming, press CHECK and the key to verify. You may need to press the key several times to check all the programming. 88921MFH02 ONYX VSi Multibutton Feature Handbook Direct Station Selection 32
When the key is... The extension is... OFF Idle ON Busy Flashing DND 8VHU3URJUDPPDEOH )HDWXUHAlso refer to DSS in User-Programmable Features (page 85). When programming DSS keys, you can use the User-Programmable Feature or the procedure below. If a DSS key is also a Station Call Coverage key, changing DSS also changes the Call Coverage assignment. 7RSURJUDP\RXU66NH\V 1.) 2.Press [, then #. 3.Press the desired DSS key. 4.Dial the extension number you want as- signed to the key. -To clear a DSS key, press *. -Program additional keys by repeating the last three steps. All unprogrammed keys call extension 300. 5.( 7RFDOODQH[WHQVLRQXVLQJD 66NH\1.) 2.Press [. -The key lights show you the status of the assigned extensions. 3.Press the DSS key for the desired extension. 88921MFH02 ONYX VSi Multibutton Feature Handbook Direct Station Selection 33