Nitsuko Onyx Vsi Multibutton Telephone Feature Handbook
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If you have a DSS Console . . . You may have a DSS Console next to your phone. When you first use your DSS Console, many of the keys are programmed for you. By just pressing a key, you can easily call (Hotline) co-workers, Park calls or use Page. For an illustration of the initial layout of your DSS Console, turn to page 83. To find out more on what your DSS Console can do, talk to your communications manager. Customize with user-programmable features . . . You can customize selected features from your phone. For an easy-to-use chart that shows your customizing options, turn to page 85 in the charts section at the back of this book. Ask your communications manager if you have an access level that allows user-programming. The symbol in this guide marks all user-programmable features. 88921MFH02 ONYX VSi Multibutton Feature Handbook 920 - 116A 88921 - 9 47 7 7 3 6 Headset Night Ring Speed Dial 4
Verify the functions of your programmable keys . . . To view the functions of your programmable keys, you can press c and the key you wish to view. The display will show what that key is programmed for (line key, DSS/BLF, Speed Dial or Intercom function). To view the second level of programming, press the key again. The One-Touch Speed Dial keys will show the name assigned to the first Speed Dial, when press again, it will show the telephone number/Intercom function assigned. Press a third and fourth time to see the name and number/function assigned to the second level. Pressing C will return the display to normal. 88921MFH02 ONYX VSi Multibutton Feature Handbook CLEAR CHECK 7 2 8 3 9 4 105 5
.QRZZKHQWRXVH\RXUIHDWXUHV Look up what you want to doThen turn to page + &DOOLQJDFRZRUNHUIntercom Calls ............................ 11 Paging ......................................... 53 Door Box .................................... 37 2XWVLGHFDOOVPlacing and Answering ................ 9 Prime Line Selection .................. 58 Ringing Line Preference ............ 60 Account Codes ........................... 17 Dialing Number Preview ........... 31 Call Timer .................................. 25 Flash ........................................... 38 +DQGOLQJDQGUHURXWLQJ \RXUFDOOVHandsfree ..................................... 9 Hold ............................................ 13 Transfer ...................................... 15 Park............................................. 55 Call Forwarding ......................... 23 Selectable Display Messages ..... 61 Volume Controls ........................ 78 :KHQ\RXUFDOOFDQªWJRWKURXJKCamp-On .................................... 29 Off-Hook Signaling.................... 50 Callback...................................... 26 Line Callback ............................. 45 Message Waiting ........................ 47 Voice Mail .................................. 73 Voice Over .................................. 50 Intrusion ..................................... 44 7KHSRZHURIGLJLWDOYRLFH SURFHVVLQJPersonal Greeting ....................... 57 Operator Assistance ................... 52 Voice Prompting Messages ........ 76 3ODFLQJFDOOVTXLFNO\Speed Dial .................................. 63 Last Number Redial ................... 45 Directory Dialing ....................... 34 88921MFH02 ONYX VSi Multibutton Feature Handbook 7
.QRZZKHQWRXVH\RXUIHDWXUHV Look up what you want to doThen turn to page + :KHQ\RXZRUNLQJURXSVPrivacy Groups........................... 58 Group Call Pickup ..................... 39 Group Ring................................. 41 Directed Call Pickup .................. 34 ,I\RXQHHGSULYDF\Do Not Disturb........................... 36 Microphone Mute ...................... 48 Headset ....................................... 41 Background Music ..................... 23 +DYHDWHOHSKRQHPHHWLQJConference ................................. 30 Unsupervised Conference .......... 31 Group Listen .............................. 40 Meet-Me Conference ................. 46 6WUHDPOLQLQJ\RXUWHOHSKRQHHotline........................................ 43 Direct Station Selection ............. 32 Station Call Coverage ................ 69 $GYDQFHGFDOOSURFHVVLQJAutomatic Call Distribution....... 20 Caller ID ..................................... 27 Telemarketing Dial..................... 71 Dual Line Appearance................ 38 Walking Class of Service ........... 79 )HDWXUHVIRU$WWHQGDQWVAlarm ......................................... 18 Alternate Attendant .................... 19 Monitor....................................... 49 Night Answer ............................. 49 Removing Lines and Ext............ 59 Room Monitor............................ 60 Forced Line Disconnect ............. 39 Time and Date ............................ 71 Call Forward System Cancel ..... 25 88921MFH02 ONYX VSi Multibutton Feature Handbook 8
Basics Handsfree Handsfree lets you place or answer calls without lifting the handset. When you see the instruction, Lift Handset, you can press S instead. lIf your phone has Automatic Handsfree, you can press a key without first pressing S. lIf you are an attendant, you do not have Handsfree. 7RWDON+DQGVIUHH 1.Speak toward phone. 7RKDQJXSD+DQGVIUHHFDOO 1.Press S. 7RFKDQJHDKDQGVHWFDOO LQWRD+DQGVIUHHFDOO 1.Press S. Hang up. 7RFKDQJHD+DQGVIUHHFDOO LQWRDKDQGVHWFDOO 1.) Outside Calls You can place an outside call by dialing a code or by pressing a line key. You can also answer an outside call using a line key. You may have line keys on your phone and on your DSS Console. 8VHU3URJUDPPDEOH )HDWXUH You can change the lines that ring your phone. Refer to Ring Assignment and Delayed Ring Assignment in User-Programmable Features (page 85). 7RSODFHDQRXWVLGHFDOO 1.) 88921MFH02 ONYX VSi Multibutton Feature Handbook Outside Calls 9
2.Press l. -The line key lights and you hear dial tone. You may also be able to press a line group (line rotary) key. These keys are also called outbound loop keys. Your communications manager can tell you which keys are line keys. 3.Dial number. -If your system is behind a PBX or Centrex, you may have to dial 9 before your number. Check with your communications manager. OR 1.) 2.Press [. -You hear dial tone. 3.Dial line access code (e.g., 801). -You hear dial tone. -You may also be able to dial a line group access code (9 or 90-98). If you have Direct Line Access, you can dial the outside line extension number (e.g., 480). -If your system has ARS (Automatic Route Selection), 9 is normally your ARS access code. 4.Dial number. -If your system is behind a PBX or Centrex, you may have to dial 9 before your number. Check with your communications manager. 7RDQVZHUDQRXWVLGHFDOO 1.A line key flashes and your phone rings. 88921MFH02 ONYX VSi Multibutton Feature Handbook Outside Calls 10
-The line key may be a line group (incoming line rotary) key. These keys are also called inbound loop keys. 2.) -If you are not connected to the caller, press the flashing line key. The line key lights. -To answer a call ringing the paging speakers, see the Night Answer feature. Intercom Calls You can voice-announce your Intercom call or have the called extension ring. When you voice-announce, the other party hears you over the phone speaker and can speak Handsfree. Keep in mind when using Intercom, you may not be able to voice-announce to some extensions. 7RSODFHDQ,QWHUFRPFDOO Method 1 (You can program this on a One-Touch Speed Dial key, see page 63 or a programmable function key, see page 32.) 1.) 2.Press [. -You hear dial tone. 3.Dial extension number or press DSS key. -You hear ringing. Wait for the party to answer. OR -You hear two beeps and can begin speaking. -To force the phone to ring, dial 1 before you dial the extension number. You cannot force ringing if you use a DSS key. 88921MFH02 ONYX VSi Multibutton Feature Handbook Intercom Calls 11
-To verify a programmable key’s function, press CHECK and the key that you wish to verify. You may need to press the key several times to check all the key’s programming. Method 2 1.) 2.Press Hotline key. -You hear ringing. Wait for the party to answer. OR -You hear two beeps and can begin speaking. -You can also place an Intercom call by pressing a Station Call Coverage key. Refer to the Station Call Coverage feature. -To verify a programmable key’s function, press CHECK and the key that you wish to verify. You may need to press the key several times to check all the key’s programming. 7RDQVZHUDULQJLQJ ,QWHUFRPFDOO (The [ key flashes. If you are an attendant, the S key flashes instead.) 1.) 7RDQVZHUDYRLFHDQQRXQFHG ,QWHUFRPFDOO (If you are an attendant, you cannot receive voice-announced calls.) 1.Listen for two beeps. -CALL1 lights steady. 2.Speak toward phone. 88921MFH02 ONYX VSi Multibutton Feature Handbook Intercom Calls 12
8VHU3URJUDPPDEOH )HDWXUH Use Voice Announce in User-Programmable Features (page 85) instead of the procedure below. 7RGLVDEOHRUHQDEOH YRLFHDQQRXQFHG,QWHUFRP FDOOVWR\RXUH[WHQVLRQ 1.Do not lift handset. 2.Press #. 3.Dial 0 to disable; 1 to enable. 4.Press S. Hold )This feature is always available. Hold lets you place a call in a temporary waiting state. While the call is on Hold, you can place and receive other calls. There are two types of Hold for outside calls: System Hold and Exclusive Hold. You can retrieve a call from System Hold at any extension. You can retrieve a call from Exclusive Hold only at the extension that placed it on Hold. If you are an attendant, your phone has Automatic Hold. This means the system places your outside call on Hold automatically when you press: l[, T, a Line, Call Coverage, Hotline or Page key 7KLQJVWRUHPHPEHUDERXW +ROG 1.If an outside call remains on Hold too long, it recalls the extension that placed it on Hold. If unanswered, the call may ring other exten- sions. 2.If a call is on a line that does not appear on your phone, you can only place the call on Exclusive Hold. 88921MFH02 ONYX VSi Multibutton Feature Handbook Hold 13