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Nitsuko Ds2000 Multibutton Telephone Feature Handbook

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Page 41

Your phone may be in a group
with co-workers that share
responsibility for answering calls.
Each call into the group cycles
through the group until you or one
of your co-workers picks it up.
There are three types of hunting:
Circular Hunting
With this type of hunting, a call unanswered at one member’s
extension rings the next extension in the list. If still unan-
swered, the call will continue to cycle through the group until
all members are rung.
Terminal Hunting
In Terminal Hunting, a call unanswered...

Page 42

While on a call, Flash lets you get
dial tone for a new call without
losing your line. You may also be
able to use Flash to access unique
features on your outside lines.
Check with your Communications
Manager to find out if your outside lines offer any unique features.
To  Flash the line you are on:
1. Press .
After a brief interruption, you’ll hear dial tone for
a new call.
2. Dial your new call.
You may also be able to dial codes that let you
use unique features provided by your outside lines.
36...

Page 43

Forced Trunk Disconnect allows
you to disconnect (release) anoth-
er extension’s active outside call.
This is a powerful feature that
lets you access a busy line in an emergency — when no other
outside lines are available. Normally, Forced Trunk Disconnect is
reserved only for attendants and supervisors.
!!  CAUTION  !!
Forced Trunk Disconnect abruptly terminates the active call on
the outside line. Only use this feature in an emergency — when
no other outside lines are available.
To  disconnect a busy...

Page 44

You and some of your co-workers
may be in a Pickup Group so you
can easily answer each other’s
calls. If you hear a co-worker’s
phone ringing, for example, you
can intercept their call by dialing
a code or pressing your Group Call Pickup key. Ask your
Communications Manager if you are in a Pickup Group, and if
you have any Group Call Pickup keys.
Group Call Pickup can answer the following types of ringing calls:
Intercom calls
Transferred outside calls
Direct Inward Lines
Calls on lines assigned to...

Page 45

Group Listen permits you to talk
on the handset and have your
caller’s voice broadcast over your
telephone speaker. This lets others
in your work area listen to the
conversation. Group Listen turns
off your phone’s Handsfree microphone so the caller does not
hear your co-worker’s voices during a Group Listen.
To  initiate Group Listen:
1. Place or answer call using the handset.
2. Press  twice (but do not hang up).
SPKflashes slowly while Group Listen is active.
You can talk to the caller through your...

Page 46

If you are in a Ring Group with
some of your co-workers, all your
phones will ring simultaneously for
new calls into the group. Anyone in
the group can answer the Ring
Group call just by lifting the handset. The following types of calls
can ring your Ring Group:
Direct Inward Lines (DILs) into the Ring Group
An outside call transferred into the Ring Group
An Intercom call into your Ring Group
Check with your Communications Manager to find out if you are
in a Ring Group with some of your co-workers.
To...

Page 47

Handsfree
Handsfreeallows you to process
calls using the speaker and micro-
phone in your telephone (instead
of the handset). Handsfree is a
convenience when you don’t have
a free hand to pick up the handset
(for example, when you’re typing
on your computer).
Handsfree Answerback
Handsfree Answerbacklets you
answer a voice-announced
Intercom call by speaking toward
your phone (without lifting the handset). Like Handsfree, this is
also a convenience when you don’t have a free hand to pick up
the handset....

Page 48

To  change a handset call into a Handsfree call:
1. Press .
2. Hang up the handset.
To  change a Handsfree call into a handset call:
1. Lift handset.
User Programmable Feature
Universal Slot:# V A
Fixed Slot:# I V or # I R
Enable voice-announce or ringing for your incoming Intercom calls.
See User Programmable Featuresat the end of this guide for more.
Using Your Soft Keys
+ + 
Handsfree Answerback  On
(Forced Intercom Ringing Off)
Handsfree Answerback  Off
(Forced Intercom Ringing On)
VAOFF
VAON...

Page 49

Automatic Handsfree
With Automatic Handsfree, you can place or answer a call
Handsfree just by pressing a key. You don’t have to press 
SPK
first. Use Automatic Handsfree when you don’t have a free hand
to answer a call or use a feature.
Automatic Handsfree is available for:
Call Coverage and Hotline Keys
Central Office Calls (line and loop keys)
Dial Number Preview
Directory Dialing
Group Call Pickup Keys
ICMkey (Intercom)
LND(Last Number Redial)
Paging keys
Park keys
Personal Speed Dial bin...

Page 50

You can use a customer-provided
headset on your phone in place of
the handset. Like using Handsfree,
the headset frees up your hands for
other work (like typing on  your computer). However, the headset
provides privacy not available with Handsfree.
Ask your Communications Manager what types of headsets you
can use with your phone.
To  enable the headset mode:
1. Unplug the telephone handset but leave it in the cradle.
2. Plug in the headset.
When in the headset mode:
Press a line key to place or answer...
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