Nitsuko Ds2000 Multibutton Telephone Feature Handbook
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Your phone may be in a group with co-workers that share responsibility for answering calls. Each call into the group cycles through the group until you or one of your co-workers picks it up. There are three types of hunting: Circular Hunting With this type of hunting, a call unanswered at one member’s extension rings the next extension in the list. If still unan- swered, the call will continue to cycle through the group until all members are rung. Terminal Hunting In Terminal Hunting, a call unanswered...
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While on a call, Flash lets you get dial tone for a new call without losing your line. You may also be able to use Flash to access unique features on your outside lines. Check with your Communications Manager to find out if your outside lines offer any unique features. To Flash the line you are on: 1. Press . After a brief interruption, you’ll hear dial tone for a new call. 2. Dial your new call. You may also be able to dial codes that let you use unique features provided by your outside lines. 36...
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Forced Trunk Disconnect allows you to disconnect (release) anoth- er extension’s active outside call. This is a powerful feature that lets you access a busy line in an emergency — when no other outside lines are available. Normally, Forced Trunk Disconnect is reserved only for attendants and supervisors. !! CAUTION !! Forced Trunk Disconnect abruptly terminates the active call on the outside line. Only use this feature in an emergency — when no other outside lines are available. To disconnect a busy...
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You and some of your co-workers may be in a Pickup Group so you can easily answer each other’s calls. If you hear a co-worker’s phone ringing, for example, you can intercept their call by dialing a code or pressing your Group Call Pickup key. Ask your Communications Manager if you are in a Pickup Group, and if you have any Group Call Pickup keys. Group Call Pickup can answer the following types of ringing calls: Intercom calls Transferred outside calls Direct Inward Lines Calls on lines assigned to...
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Group Listen permits you to talk on the handset and have your caller’s voice broadcast over your telephone speaker. This lets others in your work area listen to the conversation. Group Listen turns off your phone’s Handsfree microphone so the caller does not hear your co-worker’s voices during a Group Listen. To initiate Group Listen: 1. Place or answer call using the handset. 2. Press twice (but do not hang up). SPKflashes slowly while Group Listen is active. You can talk to the caller through your...
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If you are in a Ring Group with some of your co-workers, all your phones will ring simultaneously for new calls into the group. Anyone in the group can answer the Ring Group call just by lifting the handset. The following types of calls can ring your Ring Group: Direct Inward Lines (DILs) into the Ring Group An outside call transferred into the Ring Group An Intercom call into your Ring Group Check with your Communications Manager to find out if you are in a Ring Group with some of your co-workers. To...
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Handsfree Handsfreeallows you to process calls using the speaker and micro- phone in your telephone (instead of the handset). Handsfree is a convenience when you don’t have a free hand to pick up the handset (for example, when you’re typing on your computer). Handsfree Answerback Handsfree Answerbacklets you answer a voice-announced Intercom call by speaking toward your phone (without lifting the handset). Like Handsfree, this is also a convenience when you don’t have a free hand to pick up the handset....
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To change a handset call into a Handsfree call: 1. Press . 2. Hang up the handset. To change a Handsfree call into a handset call: 1. Lift handset. User Programmable Feature Universal Slot:# V A Fixed Slot:# I V or # I R Enable voice-announce or ringing for your incoming Intercom calls. See User Programmable Featuresat the end of this guide for more. Using Your Soft Keys + + Handsfree Answerback On (Forced Intercom Ringing Off) Handsfree Answerback Off (Forced Intercom Ringing On) VAOFF VAON...
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Automatic Handsfree With Automatic Handsfree, you can place or answer a call Handsfree just by pressing a key. You don’t have to press SPK first. Use Automatic Handsfree when you don’t have a free hand to answer a call or use a feature. Automatic Handsfree is available for: Call Coverage and Hotline Keys Central Office Calls (line and loop keys) Dial Number Preview Directory Dialing Group Call Pickup Keys ICMkey (Intercom) LND(Last Number Redial) Paging keys Park keys Personal Speed Dial bin...
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You can use a customer-provided headset on your phone in place of the handset. Like using Handsfree, the headset frees up your hands for other work (like typing on your computer). However, the headset provides privacy not available with Handsfree. Ask your Communications Manager what types of headsets you can use with your phone. To enable the headset mode: 1. Unplug the telephone handset but leave it in the cradle. 2. Plug in the headset. When in the headset mode: Press a line key to place or answer...