Nitsuko Ds2000 Multibutton Telephone Feature Handbook

To  queue for a busy line:
1. Press line key for busy line.
OR
Press  and dial the line’s Direct Line Access code
(e.g., 401 for line 1).
2. Dial  ; do not hang up.
3. When the line becomes free, you automatically connect.
When you hear dial tone from the line, you can
place your call again.
To  leave a Line Callback for a busy line:
1. Press line key for busy line.
OR
Press  and dial the line’s Direct Line Access code
(e.g., 401 for line 1).
2. Dial  or press  , then hang up.
3. When the line becomes...

Your system may be connected to
an NVM-Series Voice Mail with
Automated Attendant  system.
NVM-Series Voice Mail provides
your system with comprehensive
voice messaging capability as well as a sophisticated Automated
Attendant. Your NVM-Series provides:

Automated Attendant
Automated Attendant automatically answers your system’s
incoming calls. After listening to a customized Automated
Attendant greeting, callers to your company can dial a system
extension or use Voice Mail.

Leaving a Message
When you...

sation. (Check with your Communications Manager to see if
you have Conversation Record capability.)

Personal Answering Machine Emulation
You can have your idle telephone emulate a personal answer-
ing machine. This lets Voice Mail screen your calls, just like
your answering machine at home. If activated, your incoming
calls route to your mailbox. Once your mailbox answers, you
hear two alert tones followed by your caller’s incoming mes-
sage. You can then:
- Let the call go through to your mailbox.
-...

Calling Yo ur Mailbox
To  call your mailbox:
Your MWkey and Ring/Messagelamp flash fast
when you have new messages in your mailbox.
1. Press .
2. Press .
OR
Press  , then press  .
OR
Press  , then dial the Voice Mail master number
(e.g., 700) followed by your mailbox number.
Your mailbox number is normally the same as
your extension number. You may optionally dial a
co-worker’s mailbox — or use this procedure to call
your mailbox from a co-worker’s phone.
3. If requested by Voice Mail, enter your...

Forwarding Calls to your Mailbox
To  activate or cancel Call Forwarding:
1. Press and dial  .
OR
Press + .
2. Dial the Call Forwarding type:
0= Cancel forwarding
2= Busy/No Answer
4= Immediate
6= No Answer
3. Press  to forward to Voice Mail.
4. Press   to hang up.
Your 
DNDkey is on while your calls are forwarded.
CFWDPGM
99
Voice Mail 

Transferring Calls to a Mailbox
To  Transfer your active call to a mailbox:
Method A
1. Press .
2. Dial the number of the mailbox to receive the Transfer
(e.g., 301 for extension 301).
This number can be your mailbox number (if
you’re away from your desk) or a co-worker’s mail-
box number.
3. Press or  .
4. Press  to hang up.
Voice Mail will prompt your caller to leave a
message in the mailbox you selected.
Method B
1. Press .
2. Press DSS key for co-worker’s extension +  .
3. Press  to hang up.
Voice...

Conversation Record
To  record your active call in your mailbox:
Only one party on a call can use Conversation
Record at any one time. This includes Intercom calls
and Conference calls.
1. Press  or your Voice Mail Record key.
Your Record key lights green while your system calls
your mailbox. Once recording begins, the key flashes
fast and you hear the voice prompt, “Recording.”
You can also have a Record key on your DSS
Console. It lights red while the system calls your
mailbox and flashes fast once...

To  cancel Answering Machine Emulation:
1. Press and dial  .
OR
Press + .
2. Dial 
3. Press   to hang up.
Your 
DNDkey goes out.
When Answering Machine Emulation broadcasts your caller’s
message, you can:

Do nothing to have the caller’s message automatically
recorded in your mailbox.
OR

Lift the handset to intercept the call and speak to your caller.
Checking Your Messages
To  check your messages:
1. Press .
You see: Number of MSG = n (where n is the
number of new messages in your mailbox).
CFWDPGM...

Message Center Mailbox
The Message Center key flashes fast (green) when
there are new messages not listened to in the
Message Center mailbox.
1. Press  or lift the handset.
2. Press the Message Center key.
3. If requested by Voice Mail, enter the security code for
the Message Center mailbox.
103
Voice Mail 

Voice Over lets you get through to
a co-worker busy on a handset
call. With Voice Over, the person
you call hears an alert tone fol-
lowed by your voice. They can
respond to you without being
heard by their original caller. They can also easily switch between
you and their first caller.
Voice Over could help a lawyer, for example, waiting for an urgent
call. While on a call with another client, the lawyer’s paralegal
could announce the urgent call as soon as it comes in. The lawyer
could then give the...