Nitsuko Digital System Feature And Terminal Programming Manual

OFF-PREMISE EXTENSION (OPX)
Description
The system provides connections for Off-Premise Extensions (OPXs).  With OPX support, the system can use
equipment that requires a standard Dial Pulse (500 type) or DTMF (2500 type) interface.  This equipment in-
cludes:
•Telco OPX circuits
•On-premise single line telephones
•Equipment that requires a single line telephone connection (such as a voice messaging system).
To operate an OPX single line set, refer to Feature Operations below.  For more about each...

Off-Hook Signaling
ASI and OPX extensions cannot receive Whisper Page or off-hook ringing.
Paging
Single line (2500 type) telephones can make Page announcements.  Single line telephones cannot, how-
ever, receive Page announcements.
Special Services and OCC Compatibility
The system always allows Continued Dialing for ASI and OPX extensions and DISA callers.
Volume Controls
Single lines sets connected to ASIs or OPX ports do not have volume controls.  The system sets their In-
tercom volumes at a nominal...

To forward your calls off-premise:
1. Lift handset.
Listen for: Dial tone
2. Press #.
Listen for: Dial tone stops
3. Dial 1.
4. Select the trunk your forward will use.
You can dial the trunk number (e.g., 01) or  trunk extension number (e.g., 480).
5. Dial telephone number that will receive your calls.
6. Hang up.
To cancel your Call Forwarding:
1. Lift handset.
Listen for: Dial tone
2. Press #.
Listen for: Dial tone stops
3. Hang up.
CALL PARKING
To Park your call:
1. Hookflash.
2. Dial *.
Listen for:...

To answer a Call Waiting tone:
Listen for: Two beeps
1.
-Hookflash.
-Dial * 2.
To switch (alternate between the calls), refer to the Split feature.
OR
-Hang up and lift handset when phone rings.
CALLBACK
To request a Callback (after calling a busy extension):
Listen for: Busy Tone
1. Do not hang up.
2. Dial 2.
Listen for: Ringing
3. Hang up.
To answer when Callback rings you back:
Listen for: Callback Ring (ASI)
Trunk ring (OPX)
1. Lift handset.
Listen for: Ringing
2. Wait for called party to answer,...

CENTRAL OFFICE CALLS, PLACING
To place an outside call:
1. Lift handset.
Listen for: Dial Tone
2. Dial code.
You can dial:
A trunk extension number (e.g., 480 - See Direct Trunk Access)
A trunk access code (e.g., 801)
Trunk group access code - 9 or 90-98 (See Line Rotaries)
CONFERENCE
To set up a Conference:
1. Place or answer first call.
Listen for: Conversation with caller
2. Hookflash.
Listen for: Dial tone
3. Place or answer second call.
Listen for: Conversation with caller.
4. Hookflash.
Listen for:...

FORCED TRUNK DISCONNECT
To disconnect a busy trunk:
1. Lift handset.
2. Dial trunk number (e.g., 480) or trunk access code (e.g., 801).
Listen for: Busy tone
If you dial the trunk access code, wait for voice prompt to complete.
3. Dial #.
Listen for: Dial tone
To place a call on the trunk you just disconnected, repeat step 2.
GROUP CALL PICKUP
To answer a call you hear ringing another extension in your pickup group:
1. Lift handset.
Listen for: Dial tone
2. Press *.
Listen for: Dial tone stops
3. Dial...

To retrieve an outside call on Hold at another extension:
1. Lift handset.
Listen for: Dial tone
2. Dial *.
Listen for: Dial tone stops
3. Dial trunk access code (e.g., 801) or extension number.
Listen for: Conversation with previously held party
INTERCOM
To place an Intercom call:
1. Lift handset.
Listen for: Dial tone
2. Dial extension number, 0 for your attendant or 01-04 for other attendants.
Listen for: Ringing
Intercom calls always ring the called extension.
3. Wait for called party to answer.
To...

To answer the Line Queuing ring:
Listen for: Callback Ring (ASI)
Trunk ring (OPX)
1. Lift handset.
Listen for: Dial tone
2. Dial number.
To cancel a Line Queuing request you placed (before the system calls you back):
1. Try to access busy trunk again.
Use the same procedure you used when trying your initial call.
2. Dial *
Listen for: Dial tone
To simultaneously cancel all your Line Queuing requests (and also cancel your Callbacks):
1. Lift handset.
Listen for: Dial tone
2. Dial # *.
Listen for: Dial...

To answer a UNA call ringing the External Paging equipment:
Listen for: Trunk ring over the External Paging equipment
1. Lift handset.
Listen for: Dial tone
2. Dial * 0.
Listen for: Conversation with caller
OFF-HOOK SIGNALING
To signal an off-hook extension by dialing the extension number:
1. Lift handset.
Listen for: Dial tone
2. Dial extension number.
Listen for: Ring/Busy
If you don’t hear Ring/Busy, you can’t send an off-hook signal.
3. Dial 1.
Listen for: Two beeps (for Whisper Page) or
Ringing (for...

PERSONAL GREETING
To record a Personal Greeting:
If you already have a Personal Greeting recorded, the new greeting replaces the old one.
1. Lift handset.
Listen for: Dial tone
2. Dial #.
Listen for: Dial tone stops
3. Dial 68.
4. Dial Personal Greeting option:
The options are:
2 All Calls
4 Intercom Calls
A voice message asks you to start recording.
5. Start recording when you hear the beep.
Your Personal Greeting cannot be longer than 16 seconds.
6. Hang up.
To cancel your Personal Greeting:
1. Lift...