Nitsuko Digital System Feature And Terminal Programming Manual

FORCED TRUNK DISCONNECT
Description
An extension user can implement Forced Trunk Disconnect to disconnect (release) another extension’s active
outside call. The user can then place a call on the released trunk. When a trunk is released, it will not apply toll
restriction.  Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no other trunks are
available.  Maintenance technicians can also use Forced Trunk Disconnect to release a trunk on which there is
no conversation.  This can...

Feature Operation
To disconnect a busy trunk (by dialing a code):
1. Lift handset.
2. Press Intercom.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Dial trunk extension number (e.g., 480) or trunk access code (e.g., 801), or press line key.
Listen for: Busy tone
If you dial the trunk access code, wait for voice prompt to complete.
4. Dial PGM#.
Listen for: Dial tone
To place a call on the trunk you just disconnected, repeat step 3.
To disconnect a busy trunk (by pressing a line key):...

- For Your Notes -
FORCED TRUNK DISCONNECT
122   FEATURESN1870SWG04   Issue 1-0 

Features: Group Call Pickup - Release KeyGROUP CALL PICKUP
Description
Group Call Pickup lets an extension user answer a call ringing an extension in their assigned pickup group.
This permits co-workers in the same pickup group to easily answer each other’s ringing calls.  System program-
ming allows a maximum of 23 pickup groups, with an unlimited number of extensions in each group.  However,
an extension can be a member of only one pickup group.
To answer a pickup group call, the user just dials a...

Feature Operation
To answer a call you hear ringing another extension in your pickup group (if you don’t have a pickup
key):
1. Lift handset.
2. Press ICM
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press *.
Listen for: Dial tone stops
4. Dial 1.
Listen for: Conversation with caller
To answer a call you hear ringing your pickup key (keyset only):
1. Lift handset.
2. Press pickup group key.
Line key On (red/green) if an outside call
Listen for: Conversation with caller...

GROUP LISTEN
Description
With Group Listen, a keyset user can talk on the handset and have the caller’s voice broadcast over the tele-
phone speaker. Group Listen lets others in the user’s work area listen to the conversation.
Conditions 
None
Default Configuration
Group Listen allowed at all keysets.
Programming
Required Programming
➣E- Extensions, EF- Headset Mode
Disable headset mode for all extensions that should have Group Listen. [Y=enable, N=disable]
Other Programming
None
Related Features...

GROUP RING (RING GROUPS)
Description
Group Ring permits the system administrator to arrange extensions into groups for answering calls.  When a call
comes into the Ring Group, all extensions in the group ring simultaneously.  Any user in the Ring Group can an-
swer the call by just lifting the handset.  The ringing call can be:
•A Direct Inward Line to the Ring Group
•An outside call transferred to the Ring Group
•An Intercom call to the Ring Group
During programming, the system administrator assigns...

Central Office Calls, Answering
DILs to a Ring Group ring all extensions in the ring group directly.
Direct Inward Line (DIL)
DILs can terminate at a Ring Group during the day.  A call ringing the DIL causes all phones in the group
to ring.  The trunk rings the programmed EI destination at night.
Directed Call Pickup
An extension user can use Directed Call Pickup to pick up a call ringing another extension’s ring group.
However, the extension must have access to the trunk (in ED).
External Alerting...

HANDSFREE (SPEAKERPHONE) AND MONITOR
Description
With Handsfree (Speakerphone), keyset users may process calls using the speaker and microphone in the tele-
phone (instead of the handset).  Handsfree is a convenience for workers who don’t have a free hand to pick up
the handset.  For example, a terminal operator could continue to enter data with both hands while talking on the
phone.  The system allows 12 simultaneous Handsfree conversations per base unit.  In addition, Handsfree re-
quires a keyset with...

Feature Operation
Where the instructions in this manual tell you to lift handset, you can press HF instead.
To find out if your phone has Handsfree:
1. Do not lift handset.
2. Press HF.
If MIC/DND lights, your phone doesn’t have Handsfree or all system Handsfree circuits are busy.
The HF key doesn’t light for incoming voice-announced Intercom calls.
If MIC/DND doesn’t light, your phone has Handsfree.  The HF key also lights for incoming voice-
announced Intercom calls.
To talk Handsfree:
1. Speak toward...