Nitsuko Digital System Feature And Terminal Programming Manual

Feature Operation
To place an Intercom call:
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
ESL, OPX and ASIs skip this step.
3. Dial extension number, 0 for main attendant or 01-04 for other attendants.
Listen for: Two beeps or ringing
To force your Intercom call to ring the called extension, dial 1 before the extension number.  If you
don’t lift the handset in step 1, and your phone doesn’t have Handsfree, your call always rings the
destination.
4.
-If You hear two beeps, you can begin speaking....

INTRUSION (BARGE-IN)
Description
Intrusion permits an extension user to break into another extension user’s established call.  This sets up a three-
way conversation between the intruding extension and the two parties on the initial call.  With Intrusion, an ex-
tension user can get a message through to a busy co-worker right away.
In addition to Intrusion, the following features also allow three-party calls:
•Conference
•Meet-Me-Conference
•Privacy Release Groups
•Tandem Calls
CAUTION:
Unauthorized...

Feature Operation
To intrude on a busy extension:
Listen for: Busy or Ring/Busy
1. Dial 4.
At your extension:
Listen for: After four seconds, interrupt call in progress
At the called extension:
Listen for: Two bursts of Busy tone -- After four seconds, hear interruption
 from intruding party
Features: Group Call Pickup - Release Key
INTRUSION (BARGE-IN)
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LAST NUMBER REDIAL
Description
Last Number Redial allows an extension user to quickly redial the last number dialed.  For example, a keyset
user may recall a busy or unanswered number without manually dialing the digits.
Last Number Redial saves in system memory the last 24 digits a user dials.  The number can be any combina-
tion of digits 0-9, # or *.  The system remembers the digits regardless of whether the call was answered, unan-
swered or busy.  Normally, the system uses the same trunk (or rotary)...

Feature Operation
To use Last Number Redial (at a keyset):
1. Lift handset.
To preselect a trunk, press a line key before lifting the handset.
To activate Handsfree, skip this step.
2. Press DIAL.
Listen for: Dial tone
3. Press LAST.
Listen for: Digits dialing out
If you hear busy tone, press an idle line key.  Your call dials out automatically.
1
To use Last Number Redial (at an ESL/ASI /OPX set):
1. Lift handset.
Listen for: Dial tone
2. Press * *.
Listen for: Digits dialing out
Features: Group Call...

LINE (TRUNK) QUEUING
Description
Trunk Queuing (Callback) permits an extension user to queue (wait in line) for a busy trunk or trunk group to be-
come free.  The system recalls the queued extension as soon as a trunk is available. The user does not have to
manually retry their call later. Trunk Queuing lets the caller know when the call can go through.
Any number of extensions may simultaneously queue for the same trunk or trunk group.  When a trunk becomes
free, the system recalls the extensions in the...

Last Number Redial / Save / Speed Dial
If an extension user implements these features and hears busy tone, they can queue for a trunk.  The call
dials automatically when the user answers the Callback ring.
Line (Trunk) Rotaries (Hybrid Only)
The user can queue for an available trunk if all trunks in the group are busy.
Voice Prompting Messages
Available in Software Levels:
BaseAUX 
N/A
> 02.10
A user queuing for a busy trunk group hears, All lines are busy. For automatic Callback, please press the...

LINE (TRUNK) ROTARIES (HYBRID ONLY)
Description
A trunk rotary is a programmed group of trunks used for outgoing calls.  The system allows up to nine trunk ro-
taries, numbered 90-98.  The rotaries should consist of trunks of the same type (e.g., WATS band 5 or WATS
band 3).  Users can select trunk rotaries when placing outside calls.  To select a rotary, the user dials the trunk
(rotary) group code.  The system then selects the first available trunk from the group.
The system administrator can use...

Related Features
Call Forwarding
An extension user should not forward calls off-premise using a trunk group (codes 9 or 90-98).
Central Office Calls, Placing
The system does not search a rotary for an idle trunk when the user dials a trunk access code (e.g., 801).
Direct Inward Line (DIL)
A DIL can be a member of a trunk rotary (for placing calls). While busy on an outgoing call, the DIL is
unavailable for incoming calls.
Line (Trunk) Queuing
The user can queue for an available trunk if all trunks in the...

LOOP KEYS
Description
Loop keys are programmable keys that simplify the way extension users place and answer outside calls.  There
are two types of loop keys: fixed loop keys and switched loop keys.  Fixed loop keys give the user single key ac-
cess to a specific trunk group.  Switched loop keys give the user simplified access to any trunk group.  Switched
loop keys are primarily used by extensions that answer a large amount of calls.
Loop keys are also important for answering calls.  An incoming call...