Nitsuko 124i/384i Software Manual

Programming (Cont’d)
➣
0406 - COS Options, Item 4: Call Forwarding/DND Override
In an extension’s Class of Service, enable (1) or disable (0) the ability to initiate Call Forwarding/DND
Override.
➣1005 - Class of Service
Assign a Class of Service (1-15) to an extension.
➣1006 - Programming Function Keys
Assign a function key for Call Forwarding/Do Not Disturb Override (code 1022). 
Related Features
Programmable Function Keys
Function keys simplify Call Forwarding/DND Override operation.
Operation
To...

Call Timer
Description
 124i Available. 384i Available.
Call Timer lets a keyset user time their trunk calls on the telephone display.  This helps users that must keep
track of their time on the phone.  For incoming trunk calls, the Call Timer begins as soon as the user answers the
call.  For outgoing trunk calls, the Call Timer starts about 10 seconds after the user dials the last digit.
Conditions
None
Default Setting
•Enabled.
Programming
➣
0406 - COS Options, Item 46: Call Timer
In an extension’s...

Call Waiting / Camp On
Description
 124i Available. 384i Available.
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging up.
When the user Camps-On, the system signals the busy extension with two beeps indicating the waiting call.  The
call goes through when the busy extension becomes free.  Call Waiting helps busy extension users know when
they have additional waiting calls.  It also lets callers wait in line for a busy extension without being...

Programming (Cont’d)
➣
0405 - System Timers (Part A), Item 4: Call Waiting Tone Timer
Use this option to set the interval between Call Waiting tones. This timer also sets the interval between
Off Hook Signaling alerts.
➣0406 - COS Options (Part A), Item 24: Extension Camp On
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to Camp-On to a busy
extension.
➣1005 - Class of Service
Assign a Class Of Service (1-15) to an extension.
➣1006 - Programming Function Keys
Assign...

Callback
Description
 124i Available. 384i Available.
When an extension user calls a co-worker that doesn’t answer, they can leave a Callback request for a return call.
The user does not have to repeatedly call the unanswered extension back, hoping to find it idle.
The system processes Callback requests as follows:
1. Caller at extension A leaves a Callback at extension B.
Caller can place or answer additional calls in the mean time.
2. When extension B becomes idle, the system rings extension A. This...

Programming (Cont’d)
NoYes No Yes
StopThis is also the Camp On key.
In 1006, assign a
Callback key (code
1020).Should extension user
have one-button access
to Callback?
In 0405 Item 29, enter
the interval after which
the system cancels
Callback requests.
In 0405 Item 6, set
how long Callback
rings an extension.
In 0401 Item 14,
enter 0.In 0401 Item 14,
enter 1.Should users be able
to just lift the handset
to answer the
Callback ring?
Start
Features B-D
Callback
136   FEATURES92000SWG08   Issue 1-0 

Related Features
Call Waiting (Camp-On)
If an extension user initiates a Callback but does not hang up, their extension Camps-On to the busy 
extension.
Programmable Function Keys
Function Keys simplify Callback operation.
Operation
To place a Callback:
1. Call unavailable (busy or unanswered) extension.
2. Dial 2 or press Callback key (PGM 1006 or SC 851:  1020).
3. Hang up.
4. Lift handset when busy extension calls you back.
If the unavailable extension was unanswered (not busy), the Callback goes...

Caller ID
Description
 124i Available 384i Av a i l a b l e
- Multiple Message Format requires
system software 1.2N.- Multiple Message Format type codes 4
(number absence) and 8 (name
absence) require system software 3.04.
- There are 200 Caller ID bins
available, numbered 000-199.- There are 1000 Caller ID bins
available, numbered 000-999.
- Automatically outdialing the Caller
ID Block Code (*67) is available.
Base 1.2R and earlier outdialed the
non-standard code *6.- Automatically outdialing the...

Description (Cont’d)
Caller ID Displays
Abbreviation Description
Absence code Absence Reason Code P displays as  PRIVATE
Absence Reason Code O displays as OUT OF AREA
CID-num
CID-name
Trunk nameCaller ID number (provided by telco)
Caller ID name (provided by telco)
Trunk name provided by phone system (Program 0903)
NN:NN:NN
HH:MM:SS
YY:MM:DDSystem’s Caller Timer display
System Time
System Date
Condition Row Pre-answer 
DisplayPost-Answer
DisplayDisplay when
Reviewing
With Caller ID name and...

Description (Cont’d)
Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call’s DN in the
DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
Caller ID data can also output to a PC or other type of computer through a DCI Module or 3-DCI Unit. This allows
for off-line database lookups. In a customer service department, for example, the computer could search for a caller’s
records and display their account...