Nitsuko 124i/384i Software Manual

Programming (Cont’d)
YesYes
Yes YesYes
No NoNo No No
Stop
In Program 1005,
assign a Class of
Service to an
extension.
In Program
0406 Item 51,
enter 1.In Program
0406 Item 51,
enter 0.When a user employs Call
Pickup to intercept a call,
should their display show the
CALL P/U display?
In Program
0406 Item 42,
enter 0.In Program
0406 Item 42,
enter 1.When a user receives a transferred
call, should their display show the
TRANSFER 

Related Features
Refer to Table 1-8 at the beginning of this section.
Operation
Operation is automatic if enabled in programming.  Refer to Table 1-8 at the beginning of this section.
Features A
Alphanumeric Display
82   FEATURES92000SWG08  Issue 1-0 

Analog Communications Interface (ACI)
Description
 124i Available — six ACI software ports
(two 3-ACI Modules max.) and 4
ACI Department Groups (1-4). 384i Available — 192 ACI software ports
(64 3-ACI Modules max.) and 32
ACI Department Groups.
- ACI modules auto-ID when
plugged in.- ACI modules do not auto-ID.
The Analog Communications Interface (ACI) provides three analog ports (with associated relays) for Music on
Hold, External Paging or auxiliary devices such as tape recorders and loud bells.  The...

Description (Cont’d)
•ACI Call Recording
ACI Call Recording allows you to use a recording device connected to an ACI to automatically record
calls. The recording device is typically a customer-provided tape recorder. Once set up, ACI Call Record-
ing starts automatically as soon as the user answers their call. You can set up ACI Call Recording to out-
put to a single ACI port/recording device or to a pool of ACI ports/devices. With a single device, all calls
are stored in a centralized location. With a...

Description (Cont’d)
Conditions
The devices connected to the ACI must be compatible with the specifications below.  Refer to the system Hard-
ware Manual for additional details.
ACI Interface Specifications
 Relay Contacts
Maximum Contact Ratings 30 V DC @ 60 mA
90 V AC @ 10 mA
Minimum Application Load 1 V DC @ 1 mA 
Audio/Music Input
Input Impedance 47 K Ohms @ 1 K Hz
Maximum Input  TBD
 Audio/Paging Output
Output Impedance 600 Ohms @ 1 K Hz
Maximum Output  TBD
Default Setting
•No ACI’s programmed,...

Programming
Start
Plug ACI into an available
DSTU station port.
(Skip this decision for
124i)
Do you want to set the
ACI port programming
manually or
automatically?Run 0004. The system
sets the software ports in
consecutive order -
starting with the lowest
available number.In 0005, enter circuit type 5
for each ACI physical port.
Use Order option to set
software port number.
(Skip this decision for 124i)
In 1302, assign each ACI
software port to a tenant group.
In ACI software port for Music
on Hold or...

Programming (Cont’d)
ACI Call Recording
Start
Do you want to use ACI
Call Recording?Stop
(Skip this step for 124i)
In 0308, assign a CDTU block
for speech recording (1).
No
Do you want ACI Call
Recording to activate
for every ringing call
on a designated trunk
or per extension?In 0920, enter:
- The ACI Call
Recording Destination.
- A=1 and S=0
Should calls record
to a dedicated ACI
port or to a group
(pool) of ports?
Yes
In 0920 and 1020 below,
enter an ACI ports
extension number
(assigned in 0504) as...

Programming (Cont’d)
➣
(384i Only) 0004 - Automatic Extension Circuit Type Setup
You can use this program to automatically set up ACI ports. When you run Program 0004, the system
automatically:
•Assigns circuit type 5 to the ACI physical port.
•Puts the ACI software ports in consecutive order - starting with the lowest available software port.
For example, the first ACI installed becomes ACI physical port 1 with software ports 1-3. Refer to
Understanding Port Assignments in Section 2 for more...

Operation
To call an ACI software port:
1. Press idle CALL key.
2. Dial ACI software port extension number.
OR
Dial ACI Department Group extension number.
OR
Press One-Touch Key for ACI extension or Department Group.
After you call an ACI software port:
•If the port is set for input (Program 1301=1) and a music source is connected, you hear music.
OR
•If the port is set for output (Program 1301=2) and External Paging is connected, you can page into the ex-
ternal zone.
OR
•If the port is set for output...

Attendant Call Queueing
Description
 124i Not available. 384i Available — requires system
software 3.01.02 or higher.
Attendant extensions can have up to 32 incoming calls queued before additional callers hear busy tone. This
helps minimize call congestion in systems that use the attendant as the overflow destination for unanswered
calls. For example, you can program Direct Inward Lines and Voice Mail calls to route to the attendant when
their primary destination is busy. With Attendant Call Queueing,...