NEC Xen Ipk Features And Specifications Manual

Xen IPK Features and Specifications Manual
Features and Specifications Manual C12 – 181
Doc. No. 8201 - Release 1.0
July 2003
1. Lift handset or press P.
2. Dial the Cancel Access Code for All or Busy/No Answer Split from
destination _______ (default not assigned).
3. Dial 
A for internal or K for External.
4. Dial CAR key or Station Number to be forwarded.
5. Go on-hook or press 
P.
SERVICE 
CONDITIONSGeneral
	Even when logging on as an ACD agent, an individual call not through
the Pilot Number is Call...

July 2003 NEC Business Solutions Ltd
182 – C12Call Forward - Split
Doc. No. 8201 - Release 1.0
July 2003
RELATED 
FEATURES
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
C-8 Call Forward - All Calls
C-9 Call Forward - Busy/No Answer
C-11 Call Forward - Off-Premise
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-
Line Key1-8-08
Station
Page-
Line Key
¶+BA4Access Code (1-, 2- or 3-Digit) Assignment1-1-46/47/
48154~159
¶+BTS 4Class of Service (Attendant) Feature...

Features and Specifications Manual C13 – 183
Doc. No. 8201 - Release 1.0
July 2003
Call Park - SystemC-13
FEATURE 
DESCRIPTIONThe Call Park - System feature allows the user to place a call into one of 10
common Call Park - System locations. This can be done from any station in
the system. This feature allows the call to be removed from the station and
frees that station to answer other calls. The call can be retrieved from
System Call Park at any station in the system.
SYSTEM 
AVAILABILITYTerminal Type...

July 2003 NEC Business Solutions Ltd
184 – C13Call Park - System
Doc. No. 8201 - Release 1.0
July 2003
1. Go off-hook, and receive internal dial tone.
2. Dial the Call Park Retrieve Access Code 
DL (set as default).
3. Dial the Call Park location number (
0~I) of the call to be
retrieved.
4. Talk with party.
SERVICE 
CONDITIONSData Assignment
	A recall timer for a parked call can be programmed in System
Programming (default: 1 minute).
General
	Any call left in Call Park for more than the programmed time...

Xen IPK Features and Specifications Manual
Features and Specifications Manual C13 – 185
Doc. No. 8201 - Release 1.0
July 2003
GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BAAccess Code (1-, 2- or 3-Digit) Assignment 1-1-46/47/48 047, 048
¶+BMSystem Call Park Recall Time Selection 1-2-23 

July 2003 NEC Business Solutions Ltd
186 – C13Call Park - System
Doc. No. 8201 - Release 1.0
July 2003
THIS PAGE INTENTIONALLY LEFT BLANK 

Features and Specifications Manual C14 – 187
Doc. No. 8201 - Release 1.0
July 2003
Call Pickup DirectC-14
FEATURE 
DESCRIPTIONThis feature allows station users to answer any calls directed at another
station from their station. This permits efficient handling of calls that are
directed to unattended stations.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Unattended station A receives a call.
2. Press
P or lift the handset at station B.
3. Dial Access...

July 2003 NEC Business Solutions Ltd
188 – C14Call Pickup Direct
Doc. No. 8201 - Release 1.0
July 2003
	The Call Pickup Direct Feature cannot be used to answer the following
calls:
zCAR extension number
zCall Alert
zA station that is in DND mode
zCalls to Private Lines if no Private Line is assigned at the station
doing the call pickup
zTrunk Queuing Recall
zAutomatic Callback Ringing
	If different calls are received at a station, the following Call Pickup
priorities are used by the system:
1. Internal...

Xen IPK Features and Specifications Manual
Features and Specifications Manual C14 – 189
Doc. No. 8201 - Release 1.0
July 2003
	Station Message Detail Recording prints the Call Pickup originating
station number.
	Call Pickup Direct is allowed between different tenants.
	A station that does not have the CO/PBX line key or an available CAP
key cannot pick up the ringing outside line from the ringing station.
GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07...

July 2003 NEC Business Solutions Ltd
190 – C14Call Pickup Direct
Doc. No. 8201 - Release 1.0
July 2003
THIS PAGE INTENTIONALLY LEFT BLANK