NEC Neax 2400 Imx Business Features And Specifications

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 131
Call Waiting Lamp C-13
C-13 Call Waiting Lamp
General Description
This feature provides a visual indication to the Attendant when one or more calls are waiting to be answered.
Operating Procedure
Refer to the NEAX2400 IMX Office Data Specification. 
Service Conditions
1. All incoming calls to the ATTENDANT CONSOLE [A-3] that have to be answered will signal the
Attendant via the CALL WAITING LAMP.
2. The CALL WAITING LAMP can be...

NEAX2400 IMX Business Features and Specifications
Page 132NDA-24221, Issue 3
C-14 CCSA Access
C-14 CCSA Access
General Description
This feature enables connection to a CCSA network. CCSA networks provide customers with the use of a
completely private inter-facility dial system. They use individual facilities for dedicated access lines and trunks that
terminate in common control switching equipment and in various types of telephone equipment at customer
locations.
Operating Procedure
To place an outgoing...

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 133
Class Of Service - Individual C-15
C-15  Class Of Service - Individual
General Description
This feature permits all NEAX2400 IMX stations to be assigned a Class of Service in accordance with the degree
of system use desired. Each station is assigned one class from each of three groups.
Operating Procedure
CLASS OF SERVICE - INDIVIDUAL is assigned via system data entry. Thereafter, each station is automatically
provided with the...

NEAX2400 IMX Business Features and Specifications
Page 134NDA-24221, Issue 3
C-15 Class Of Service - Individual
Interactions (cont’d)
2. CALL FORWARDING [C-2, 3, 5]: Station-to-station calls can be forwarded to a fully restricted station.
An attempt to forward an incoming trunk call to a fully restricted station will result in reorder tone.
3. STATION HUNTING [S-7, 8, 9]: Any call directed to a busy, fully restricted station will hunt to an
alternate station. Careful consideration is required when...

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 135
Consultation Hold - All Calls C-17
C-17  Consultation Hold - All Calls
General Description
This feature permits a user to hold any incoming or outgoing public network or TIE Line call, or any intra-office
call, while originating a call to another station within the system.
Operating Procedure
Holding the original call and placing the second call:
1. Press the switch hook; receive special dial tone.
2. The original call is...

NEAX2400 IMX Business Features and Specifications
Page 136NDA-24221, Issue 3
C-17 Consultation Hold - All Calls
Interactions (cont’d)
5. Features that cannot be activated while a user has a party in CONSULTATION HOLD-ALL CALLS are:
EXECUTIVE RIGHT-OF-WAY [E-1]
TRUNK ANSWER FROM ANY STATION [T-8]
CALL BACK, Activate or Cancel [C-1]
CALL PICKUP-DIRECT [C-30]
CALL FORWARDING, Activate or Cancel [C-2, 3, 5]
OUTGOING TRUNK QUEUING, Cancel [O-2]
SPEED CALLING-INDIVIDUAL, Entry [S-21]
MESSAGE REMINDER [M-19D]...

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 137
Consultation Hold - All Calls - DtermC-17D
C-17D  Consultation Hold - All Calls - Dterm
General Description
This feature permits a Dterm user to hold any incoming or outgoing public network or TIE Line, or any Intra-office
calls, while originating a call to another station within the system.
Operating Procedure
To hold original call and place second call from a Dterm:
1. Press the TRANSFER key; receive special dial tone.
2. The...

NEAX2400 IMX Business Features and Specifications
Page 138NDA-24221, Issue 3
C-17D Consultation Hold - All Calls - Dterm
Interactions (cont’d)
5. Features that cannot be activated while a user has a party in CONSULTATION HOLD-ALL CALLS are:
EXECUTIVE RIGHT-OF-WAY [E-1]
TRUNK ANSWER FROM ANY STATION [T-8]
CALL BACK, Activate or Cancel [C-1]
CALL PICKUP-DIRECT [C-30]
CALL FORWARDING, Activate or Cancel [C-2, 3, 5]
OUTGOING TRUNK QUEUING, Cancel [O-2]
SPEED CALLING-INDIVIDUAL, Entry [S-21]
MESSAGE REMINDER...

NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 139
Centralized Attendant Service (CAS) C-20
C-20  Centralized Attendant Service (CAS)
General Description
For applications requiring multiple sites, but having common interests or operation, the NEAX2400 IMX can
operate in a Main (attended) or Satellite (unattended) configuration. Typically, incoming calls to the satellite are
routed to the main location for processing by the Central Attendant(s) within the CAS network. This...

NEAX2400 IMX Business Features and Specifications
Page 140NDA-24221, Issue 3
C-20 Centralized Attendant Service (CAS)
Operating Procedure (cont’d)
Remote Hold:
1. The Attendant converses with a central office party.
2. The Attendant operates the SHF key; hears special dial tone.
3. The Attendant dials the Remote Hold access code (one or two digits); the central office party is placed in
the hold state at the satellite system, and the Attendant hears the hold confirmation tone (five, 50 msec.
bursts of...