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NEC Dsx 34b Manual

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Page 231

Headset Compatibility
DSX Software ManualFeatures◆201
Features
Operation
User Programmable Feature
Using the HeadsetIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To connect the headset:
1.
Plug a compatible headset into the telephone headset jack.
To turn the headset mode on and off:1.
Do one of the following.
a.Press the headset Feature Key on your telephone or DSS Console.
b.Use the User Programmable Features (see below).
While in the headset mode:1.
You can do the following....

Page 232

Hold
202◆Features DSX Software Manual
Hold
Description
Hold lets an extension user put a call in a temporary waiting state. The caller on Hold hears silence or Music 
on Hold, not conversation in the extension user’s work area. While the call waits on Hold, the extension user 
may process calls or use a system feature. Outside calls left on Hold to\
o long recall the extension that placed 
them on Hold. If the recall is unanswered, the call diverts to Key Ring.
There are four types of Hold:
System...

Page 233

Hold
DSX Software ManualFeatures◆203
Features
Hold Recall Display
The Hold recall display identi fies:
❥The type of call recalling the extension.
❥The extension which initially placed the call on Hold.
The Hold recall displays occurs as the call is ringing the extension that initially placed it on Hold, and after 
the call diverts to Key Ring. Conditions
• None
Default Setting
• System Hold, Exclusive Hold and Automatic Hold enabled.
Programming
1.In 2102-01: Class of Service  (page 724), check the...

Page 234

Hold
204◆Features DSX Software Manual
Other Related Features
Features
Call Timer  (page 55)
A user’s Call Timer starts when they pick up a call from Hold. If they place the call on Hold and 
another user picks it up, the timer restarts for the new user.
Conference  (page 89)
If an extension user places a Conference on Hold, no other participants can pla\
ce the Conference on 
Hold, split it, or terminate it.
Directed Call Pickup  (page 129)
Directed Call Pickup can pick up Hold recalls.
Key Ring  (page...

Page 235

Hold
DSX Software ManualFeatures◆205
Features
1.Lift the handset and press INTERCOM.
2.Dial *4.
3.Dial the number of the line that is on Hold.
• For example, dial 
01 for line 1.
Using Exclusive HoldIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place an outside call on Exclusive Hold:
1.
Press HOLD twice.
• For you, the line key winks (on green) while on Hold,  flashes slowly while recalling.
• For your co-workers, the line key is on red while on Hold,  flashes slowly (red) while...

Page 236

Hold
206◆Features DSX Software Manual
To retrieve your call from Exclusive Hold:
1.
Lift the handset and dial *7.
To pick up an outside call on system Hold at a co-worker’s extension:• You must know the number of the line that is on Hold.
1.Lift the handset and dial *4.
2.Dial *4.
3.Dial the number of the line that is on Hold. • For example, dial 
01 for line 1.
Using Hold at a Single Line TelephoneIn these instructions:[Super Display Soft Key]
[Keyset Soft Key] 

Page 237

Hotline
DSX Software ManualFeatures◆207
Features
Hotline
Description
Hotline gives a keyset user with a programmed Hotline key one-button calling and Transfer to another exten-
sion (the Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call 
or Transfer calls to each other just by pressing a single key.
In addition, the Hotline key shows the status of the partner’s extension:
Hotline Automatic Transfer
With Hotline Automatic Transfer, the extension can...

Page 238

Hotline
208◆Features DSX Software Manual
1.For Voice Over, in 2116-02: Off Hook Signaling for Calls from Hotline Partner  (page 749) enter 2.
2.For Camp-On, in 2116-02: Off Hook Signaling for Calls from Hotline Partner  (page 749) enter 1.
3.For no signaling, in 2116-02: Off Hook Signaling for Calls from Hotline Partner  (page 749) enter 0.
Hotline Automatic Transfer
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes, in 1401-13: Hotline Automatic Transfer...

Page 239

Hotline
DSX Software ManualFeatures◆209
Features
Operation
User Programmable Feature
Using HotlineIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place a call to your Hotline partner:
1.
Press your Hotline key.
To transfer a call to your Hotline partner:1.
While on a call, press your Hotline key.
2.Do one of the following.
a.If your partner answers, announce the call, press TRANSFER.
• If your extension has Hotline Automatic Transfer, just announce the call and hang up.
b.Press...

Page 240

Interactive Soft Keys
210◆Features DSX Software Manual
Interactive Soft Keys
Description
Interactive Soft Keys provide intuitive feature access. It is no longer necessary to remember feature codes to\
 
access the telephone’s advanced features because the function of the soft keys change as the user process calls. 
For example, while on an outside call a display keyset user can press the 
PARK soft key to Park their call in orbit.
For additional information on Interactive Soft Key operation, refer to...
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