NEC Ds2000 Software Instructions Manual

User Programmable Features
DS1000/2000 Software ManualChapter 1: Features413
Conditions
None
Default Setting
Extension 300 has its access level fixed at 5. (This means that by default only extension 300 can 
dial #TD to change the system time and date.)
All other extensions have access level 3.
Programming List
Program 1801 - Access Level (page 534)
Use this option to set an extension’s access level (1-5). Access level 5 has the most capability 
(see the tables above). Access level 1 has the least...

Voice Mail
414Chapter 1: FeaturesDS1000/2000 Software Manual
Voice Mail
Description
The system is fully compatible with the NVM-Series Voice Mail with Automated Attendant Sys-
tems. These systems provide telephone users with comprehensive Voice Mail and Automated 
Attendant features. Automated Attendant automatically answers the system’s incoming calls. After 
listening to a customized message, an outside caller can dial a system extension or use Voice Mail. 
Integrated Voice Mail enhances the telephone...

Voice Mail
DS1000/2000 Software ManualChapter 1: Features415
Intercept the call before it goes to their mailbox.
Voice Mail Overflow
If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to an 
extension, Ring Group or UCD Hunting group when all Voice Mail ports are busy. During periods 
of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate amount of 
time. Without overflow, the outside calls ring Voice Mail until a port becomes...

Voice Mail
416Chapter 1: FeaturesDS1000/2000 Software Manual
2. Select SO - System Options.
3. Change the 
Call Pickup String option to W**.
Change the Voice Mail Park and Page String.
1. Select CU - Customize Database.
2. Select 
MO - Mailbox Options
3. Enter the the extension’s mailbox number (e.g., 300 for extension 300).
4. For the mailbox selected (e.g., 300), change the 
Park/Paging string option to: FW**nnn/*10 
(where nnn is the extension’s number).
For extension 300, for example, the string...

Voice Mail
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Programming Guide
Step-by-step guide for setting up Voice Mail 
(Page 1 of 4)
Step 1: Make sure you have analog ports reserved for Voice Mail.
• If you are using a 2-OPX Module, in Program 
1801 - Extension Circuit Type (page 532), be sure 
to enter  type 21. The 2-OPX Module must be 
P/N 92177A.
• If you are using ports on an ASTU PCB, in Pro-
gram 1801 - Extension Circuit Type (page 532), 
be sure to enter type 15. 
• Following the...

Voice Mail
418Chapter 1: FeaturesDS1000/2000 Software Manual
Step 5: Do you want the Voice Mail Automated Attendant to answer trunk calls?
• In Program 1003 - Direct Termination (Day) 
(page 509), enter the Voice Mail master extension 
number (e.g., 700). The Automated Attendant will 
now also answer calls at night.
• In Program 1003 - Direct Termination (Day) 
(page 509), make sure the trunk is not terminated 
to the Voice Mail master extension number.
Step 6: Do you want the Voice Mail Automated...

Voice Mail
DS1000/2000 Software ManualChapter 1: Features419
Step 9: Do calls ring the Voice Mail overflow destination for the proper interval before 
diverting to Key RIng?
• In Program 0401 - DIL No Answer (page 456), 
leave the DIL No Answer interval at its currently 
assigned value.
• In Program 0401 - DIL No Answer (page 456), 
change the DIL No Answer interval to meet the 
site requirements.
Step 10: Should extension have Conversation Record capability?
• If you w
ant the Conversation Record key on...

Voice Mail
420Chapter 1: FeaturesDS1000/2000 Software Manual
Step 11: Should extension have access to a Message Center?
• If you w
ant the Message Center key on the key-
set:
In Program 1701 - Message Center Key 
(page 520), assign a keyset programmable key as 
a Message Center key (code 24). You must also 
enter the Message Center mailbox number. The 
Message Center can be an installed or uninstalled 
extension, but must be in the system’s number 
plan (e.g., 300-379 in U Slot).
• If you w
ant the...

Voice Mail
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Call Forwarding Timers and Voice Mail
The following diagrams show how the system implements various timers when handling calls 
transferred from Voice Mail.
Transferred Trunk Call to Forwarded Extension
Programming List
Program 0101 - Conversation Record (page 443)
Enter Y to enable Conversation Record in an extension’s Class of Service. If enabled, the user 
can press either their Conversation Record key or the RECORD soft key to initiate...

Voice Mail
422Chapter 1: FeaturesDS1000/2000 Software Manual
Program 1003 - Direct Termination (Day) (page 509)
To have the Voice Mail Automated Attendant answer the trunk in the day or at night, assign 
the Voice Mail master number (e.g., 700) as the day termination.
Program 1003 - Direct Termination (Night) (page 510)
To have the Voice Mail Automated Attendant answer the trunk at night (if it has a different ter-
mination in the day), assign the Voice Mail Master number (e.g., 700) as the night...