NEC Ds2000 Software Instructions Manual

Voice Mail
DS1000/2000 Software ManualChapter 1: Features423
Direct Station Selection (DSS) Console (page 128)
A DSS Console can have Voice Mail Record and Message Center keys.
Extension Hunting (page 156)
To set up extension overflow to Voice Mail:
- In Program 1807 -  
Hunt Type on page 554, enter Hunt Type 3.
- In Program 1807 -  
Hunt Destination on page 554, designate the Voice Mail master 
number as the Hunt Destination.
Unanswered calls, in addition to calls to the extension while it is busy or...

Voice Mail
424Chapter 1: FeaturesDS1000/2000 Software Manual
Forwarding Calls to your Mailbox
To activate or cancel Call Forwarding:
1. Press 
ICM.
2. Dial 
*3.
3. Dial Call Forwarding type:
0 = Cancel forwarding
2 = Busy/No Answer
4 = Immediate
6 = No answer
4. Press
 MW.
5. Press 
SPK to hang up.
Your DND key is on while your calls are forwarded.
Transferring Calls to a Mailbox
To Transfer your active call to a mailbox:
Method 
A
1. Press ICM.
2. Dial the number of the mailbox to receive the Transfer...

Voice Mail
DS1000/2000 Software ManualChapter 1: Features425
Method C
1. Press ICM.
2. Press DSS key for co-worker’s extension + 
MW.
3. Press 
SPK to hang up.
Voice Mail will prompt your caller to leave a message in the mailbox you selected.
Method D
1. Press keyset or DSS Console Hotline or Call Coverage key.
2. Press 
MW.
3. Press 
SPK to hang up.
Voice Mail will prompt your caller to leave a message in the mailbox you selected.
Recording your call
To record your active call in your mailbox:
Only one...

Voice Mail
426Chapter 1: FeaturesDS1000/2000 Software Manual
Personal Answering Machine Emulation
To activate Answering Machine Emulation:
1. Press 
ICM.
2. Dial 
*3.
3. Dial 
7.
4. Dial Answering Machine Emulation option (2 or hang up to forward all calls, 8 to forward just 
trunk calls).
5. Press 
SPK to hang up.
To cancel Answering Machine Emulation:
1. Press 
ICM.
2. Dial 
*30.
3. Press 
SPK to hang up.
When Answering Machine Emulation broadcasts your caller’s message, you can:
Do nothing to have...

Voice Mail
DS1000/2000 Software ManualChapter 1: Features427
Using the Message Center
To call the Message Center:
The Message Center key flashes fast (green) when there are new messages not listened 
to in the Message Center mailbox.
1. Press 
SPK or lift handset.
2. Press the Message Center key.
3. If requested by Voice Mail, enter the security code for the Message Center mailbox.
Your MW LED goes out.
To Transfer a call to the Message Center:
1. When on an Intercom or outside call, press the Message...

Voice Over
428Chapter 1: FeaturesDS1000/2000 Software Manual
Voice Over
Description
Voice Over lets a user get through to a keyset extension user busy on a handset call. With Voice 
Over, the busy keyset extension user hears an alert tone followed by the voice of the interrupting 
party. The keyset extension user can respond to the interrupting party without being heard by the 
original caller. If desired, the keyset extension user can easily switch between their original caller 
and the interrupting...

Voice Over
DS1000/2000 Software ManualChapter 1: Features429
Programming Guide
Programming List
Program 1802 - Off-Hook Signaling for Intercom Calls (page 539)
Enter 3 for each extension that should be able to receive Voice Over.
Program 1802 - Off-Hook Signaling for Hotline Partner (page 539)
Enter 3 for each extension that should be able to receive Voice Over when their Hotline part-
ner presses their Hotline key.
Other Related Features
Call Coverage Keys (page 61)
An extension can Voice Over after...

Voice Over
430Chapter 1: FeaturesDS1000/2000 Software Manual
Single Line Telephones (page 330)
An SLT can initiate a Voice Over but cannot receive a Voice Over.
Speed Dial (page 332)
An extension user can Voice Over after calling a co-worker by using Personal Speed Dial.
Transfer (page 393)
An extension user can Voice Over after making a Screened Transfer and hearing busy/ring tone.
Feature Operation
To initiate a Voice Over to a busy extension:
You can only leave a Voice Over if you hear busy/ring...

Volume Controls
DS1000/2000 Software ManualChapter 1: Features431
Volume Controls
Description
A keyset user can press VOL  and VOL  to adjust the volume of the following features while 
they are active. Note that the categories grouped together are the same control. For example, adjust-
ing Intercom ringing also adjusts trunk ringing.
Incoming Intercom and trunk ringing1 2
Background Music, Paging, Handsfree speaker, and incoming Intercom voice announcements 
broadcast through your telephone...

Volume Controls
432Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To adjust the volume of a feature while it is active:
While your keyset is idle, pressing VOL 
 and VOL  adjusts the display contrast.
1. Press VOL 
 and VOL .